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Gift Card Granny Reviews 

3,018
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 413 reviews, reviewers had a great experience with this company. Many customers frequently mention that the online ordering process is remarkably straightforward, making it simple to create personalized digital and physical gift cards with photos. People truly love sharing these customized items with friends and family members for special occasions, as the gifts always bring genuine happiness. Some reviewers were not happy with payment issues, mentioning that online transactions were sometimes declined or unexpected extra charges suddenly appeared during checkout. Others also noted occasional delivery delays or frustrating problems with orders ultimately failing to arrive safely as expected.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting how quick, fast, and easy the... See more

Product

Clients share positive opinions on product, highlighting how quick, easy, and convenient it is to customize... See more

Order

Consumers have mixed experiences with the ordering process, expressing both satisfaction and frustration.... See more

Website

Reviewers express mixed feelings regarding their experiences with the website. Many consumers highlight that... See more

Payment

Customers had ambiguous experiences with payment, reflecting a wide range of differing opinions. While many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love Gift Card Granny! The card fees and shipping options are way better than GiftCards.com or other retailers, and the service is super-fast. For physical cards (in fun designs!), I definitely want... See more

Company replied

Rated 4 out of 5 stars

I was able to design a credit card but I wish there were more options to manipulate the image to fit the card. Also instructions were confusing regarding use of cards by children. Overall, I'm very pl... See more

Company replied

Rated 4 out of 5 stars

It was quite efficient. However, I would have liked an option that would have allowed me to schedule the delivery. I didn't realize it would go right away.

Company replied

Rated 5 out of 5 stars

Very EASY ordering process. Several other sites were complicated& kept rejecting my GOOD card. Nice selection& reasonable fees. So far I have not heard from the recipient so I need to see how that goe... See more

Company replied


Company details

  1. Price Comparison Site
  2. Corporate Gift Supplier
  3. Financial Consultant
  4. Gift Shop
  5. Online Marketplace

About Gift Card Granny

Written by the company

Gift Card Granny is the top destination for shoppers who want to save more and shop smarter with discounted gift cards. For over a decade, millions of shoppers have trusted Gift Card Granny. We deliver verified gift card deals, exclusive promotions, and unbeatable sales on cards from hundreds of top retailers, restaurants, and travel brands.

Whether you’re looking for a flexible Visa or Mastercard gift card that can be used anywhere, or a store-specific card for your favorite brands, we make it simple to find exactly what you need.

Our shopping experience is quick and easy. You can browse the latest discounts, compare savings across sellers, and buy gift cards instantly online. Options include both digital delivery for immediate use and physical cards for gifting.

Gift Card Granny serves businesses too. Small businesses and corporate customers can take advantage of customized bulk orders.

Already have a gift card? Our website provides a reliable check balance tool for Visa and Mastercard, so you always know your remaining funds. By combining everyday discounts, accurate balance checks, and a wide selection of cards to major retailers, we help customers get more for less. Gift Card Granny is the ultimate site for saving on gift cards.

Consumer Protection

Gift Card Granny takes consumer protection seriously.

Gift Card Granny offers 100% Full-Guarantee of New Gift Cards, meaning that we guarantee the integrity and balance of the gift card being purchased. If a gift card sold by Gift Card Granny does not have it's advertised balance or if there is an issue causing the gift card to be unable to be redeemed, we will research the issue and provide a working replacement gift card or refund as deemed appropriate by our replacement and refund policy outlined in our cart and checkout terms and conditions.

Contact info

Cozy Fall Savings

5% off select brands through 9/30/2026 with code COZY2026

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(3,018)

409 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple and cost effective - Great Design

Simple, easy to process and seems to be the most cost effective way to send gift cards digitally.

20 August 2026
Gift Card Granny logo

Reply from Gift Card Granny

Granny loves that you found her for a cost effective way to send digital gift cards! Thanks for choosing Gift Card Granny!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Had what I needed for the right price

Had what I needed for the right price

20 August 2026
Gift Card Granny logo

Reply from Gift Card Granny

Granny thanks you for choosing her and is glad she could provide the gift cards you needed at the right price!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

Order got placed when clicked on…

Order got placed when clicked on “review order” and could not option for cancellation

13 August 2026
Gift Card Granny logo

Reply from Gift Card Granny

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.
Russell | Director of Customer Service

Rated 5 out of 5 stars

I bought 2 gift cards using…

I bought 2 gift cards using giftcardgranny. Initially I didn't receive them (sent to myself), and I was able to resend and receive them. the AI chat bot was also helpful in this matter. I would be keen to use their platform again!

14 August 2026
Gift Card Granny logo

Reply from Gift Card Granny

Thanks for choosing Gift Card Granny, and glad our AI chat bot was able to help you! We look forward to welcoming you back to the site for your future gift card needs!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Very convenient for clients that are…

Very convenient for clients that are far to drive to easy to send.

14 August 2026
Gift Card Granny logo

Reply from Gift Card Granny

Thanks for choosing Gift Card Granny! We love getting to help you stay connected to clients that are far away via gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

It's always my pleasure...

It's always my pleasure to do business with ur team. I pike how u use PayPal😇

19 August 2026
Gift Card Granny logo

Reply from Gift Card Granny

Granny likes PayPal too! Thanks for choosing Gift Card Granny and for being a gift card customer!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

I accidentally ordered tw on gifts card…

I accidentally ordered tw on gifts card by mistake. He only used one. Do I need the order number to get a refund of $50.00

17 August 2026
Gift Card Granny logo

Reply from Gift Card Granny

Please contact our support team so we can immediately assist you at support@giftcardgranny.com
Russell (Dir Customer Service)

Rated 5 out of 5 stars

EASE OF OPERATION.

19 August 2026
Gift Card Granny logo

Reply from Gift Card Granny

Granny is glad to hear you found her site easy! Thanks for choosing Gift Card Granny!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Great communication and the…

Great communication and the personalized gift card is so cute.

13 August 2026
Gift Card Granny logo

Reply from Gift Card Granny

Granny loves that the personalized gift card was cute!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

The Perfect Gift

Great service, fast and easy to use, delivered on time, a great gift idea

13 August 2026
Gift Card Granny logo

Reply from Gift Card Granny

Granny thanks you for choosing her for fast, easy to use gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

I ordered one gift card great but then…

I ordered one gift card great but then I ordered a second one and it was denied! Not happy.

18 August 2026
Gift Card Granny logo

Reply from Gift Card Granny

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.
Russell | Director of Customer Service

Rated 5 out of 5 stars

Bought two gift cards for great…

Bought two gift cards for great grandchildren. Site easy to navigate, and the kids loved getting cards with their name on them.

27 July 2026
Gift Card Granny logo

Reply from Gift Card Granny

From one Granny to another, Granny is tickled you chose her for gift cards for your great grandchildren! It's so cute you put their names on them.
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Easy to send

17 August 2026
Gift Card Granny logo

Reply from Gift Card Granny

Granny loves that it was easy to send a gift card from Gift Card Granny!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Easy and relaiable!

15 August 2026
Gift Card Granny logo

Reply from Gift Card Granny

Granny thanks you for making the time to leave a positive review!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Great website

Easy to use.

14 August 2026
Gift Card Granny logo

Reply from Gift Card Granny

You're warming Granny's heart with your feedback! She's glad you found Gift Card Granny easy to use!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Tell you what’s going on with each step

Tell you what’s going on with each step

9 July 2026
Gift Card Granny logo

Reply from Gift Card Granny

Granny thanks you for the kind review and is glad that the process is keeping you informed along the way!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

It worked great 👍

It worked great 👍

11 August 2026
Gift Card Granny logo

Reply from Gift Card Granny

Thanks for your review and choosing Gift Card Granny for your gift card needs!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

This site is so helpful

This site is so helpful! It's easy to use and super fast service.

11 August 2026
Gift Card Granny logo

Reply from Gift Card Granny

Granny thanks you and is so glad you found the site easy to use! Granny may be up there in years, but loves to deliver super fast gift card service!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

Poor Customer Service even the review process is poor

My original order was canceled. I never received notification of it being canceled. When I tried to contact customer service it was all AI and no actual customer service. I wanted a personalized gift card so my options were limited. If not, I would have used another service. Not satisfied with the overall experience.

6 August 2026
Gift Card Granny logo

Reply from Gift Card Granny

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftcardgranny.com
Russell (Dir Customer Service)

Rated 5 out of 5 stars

Sent my sister a giftcard with a photo

Sent my sister a giftcard with a photo. It was perfect and brought her to tears. She will keep it forever.....after she spends the amount on the card ☺️.

8 August 2026
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Granny loves that you spread joy (happy tears!) to your sister with a customized photo gift card that clearly touched her heart!
- Tiffany R. (Dir. Consumer Experience)

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