Ghelter Reviews 

thank you for your correct/helpful attitude!!!!The product is excellent, the delivery is fast.I recommend them to everyone.

Cheap Chinese products sold at inflated prices. The quality and smell are awful. The so-called Oliver has not responded to my request for a return label. Thankfully, I paid with Klarna, so I’m protected. This feels like a scam.

If I could id give them 0 stars. The hats that they claim are sized at 55mm or 56mm are no where near that size. They are way to big. Then they keep trying to get me to choose different hats rather than send me my money back. They are the worst company I've ever done business with on the internet. Do not buy form them. Im pretty sure this is super cheap China made garbage. Thats way the sizing is no where accurate.

I bought 3 hats online, great quality and reasonably priced, definitely recommend using them

I was initially disappointed with the product I received, as it didn’t match the description. However, Oliver at Ghelter was very responsive and helpful. He quickly addressed my query and offered to send the correct product free of charge. I really appreciated his assistance.

Great service had some issues with wrong hat size was solved quickly
Will definitely order again 😁

I have made several purchases over last few years and there was not a single issue in the process. There is a broad assortiment of hats and caps, communication with the team is excellent, delivery within the time stated during the purchase. The tracking is easy with SHOP application so the messages pop up when there is an update. All in all, I strongly recommend the shop if you are in need for any headwear.

Great products at excellent prices and moreover, the very best communications.

You can have absolute confidence dealing with Ghelter.

Oh how I wished I had done some research and looked out for reviews before purchasing! By the name of the website and the look of the hats, I thought the hats were coming from Ireland. I purchased two hats that came to a total of GBP £63. After I hit Buy, I then sadly realised the hats were coming from China. Too late to cancel my order, but continued to hold trust that the hats would arrive as displayed on their website. Received my order, eagerly opened up the package and came to the shocking realisation that the 2 hats I purchased were far BELOW standard quality. CHEAP quality hats that are similar to that of costume hats! The band around one of the hats was already broken. The size of the hats are not accurate to the usual standard. It's unbelievable that they would advertise their hats to a standard but instead send you unwearable hats! This is truly a scam.
I've now sent three emails to their Support email address requesting the return and full refund. 3 days later I've gotten no response!
DO NOT ORDER FROM THIS WEBSITE.

Very poor quality and massively overpriced. The seller doesn’t make it obvious that the item comes from Shein. It takes a long time to ship at which point you receive customs charges.
Don’t use them.

Great service and quality products!

Good quality, I really love it will definitely buy this again.

I bought this hat from Ghelter and it was a great purchase. Customer service was really polite and helpful. They explained the full process in a quick and easy to understand manner. Will definitely use them again.

Excellent customer service, timely responses to my inquiries on my order.

I purchased the Oxford Herringbone Wool Newsboy (Clout Black) an absolute superb cap, fantastic quality and comfortable to wear. Delivery time is great and Ghelter are very responsive questions.

Great customer service.

Just received my newsboy hat from Ghelter🤔😅😅 what a piece of crap. I accept that i should buy from the street rather than on line, the hats is now in the bin as not worth sending back.
Word of warning do not buy cheap and chearful cos thats what you get!

Oliver was very helpful and fair. He sent me a replacement hat for the one that I received that didn't fit.

Great cap, awesome quality. Exactly what I was expecting!!!

I ordered two trilby hats and was pleasantly surprised by the overall experience. Both hats arrived well packaged and kept their shape perfectly during transit

I was far too quick to judge this company!

I ordered a hat before checking the reviews (which obviously aren’t great). I then immediately tried to cancel the order but they had already dispatched the item. Even though they had dispatched it they still refunded me which was above and beyond. I also still received the item in the end which was fine and as described on their website.

Great customer service my end. It is clear that not everyone has shared my experience in this regard but perhaps don’t be so overwhelmed by the reviews as I was. Turns out they aren’t so bad after all.