Ghelter Reviews 

Received my News boy Shelby hat today, I sniffed a rat when I saw the tracking listed as Ali Express.
Paid £25 for an item which you can but on Ali Express and Temu for around £3.
Dodgy company that just send you cheap chinese crap. I pride myself that I've never been caught like this, putting this down as a loss. The hat itself wreaks of poor quality.
There's also another company.... Birmingham wear that is exactly the same.
If you want one of these poor quality hats, go straight to Temu or Ali Express and pay what it's worth.

SCAMMED MY MUM :( said the hat got "lost in the post" and refused refund - doubt they ever sent anything at all.

I ordered three hats. I received one in damaged condition. It is not repairable. The other two hats never arrived. I was charged for all three. They completely ignored my requests for a refund. I would not recommend purchasing anything from this company.

Ignore this shopping site, they ordered the item from China/ Temu or AliExpress the cheap kind and sent to the clients for a big price. Definitely avoid, it was the worst experience for shopping online.

Terrible asia dropship stuff, do not buy.

SCAM COMPANY
Wish I would of come here before ordering.Recived the hat I ordered of Ghelter.very poor quality nothing like advertised on the website.i have emailed them to start a return procedure but not holding my breath.think I can kiss my money goodbye.Do not buy from the company.

Okay so the shipping took a while and they did give me the wrong colour hat, but overall I am happy with the hat I received

Customer services very poor. Avoid this company if you want good service. I should have known when the only way to get in touch with them was by email only. They also make it very difficult for you to return items. Never again will I be taken in with what appears to be a Chinese company.

Just been ripped off by this company do not use.

This is a scam company not a legit .merchendise.
I ordered from them a fedora hat and when i track the order i see that will came something shiped by aliexpress hungary.

If i wanted something from ali or temu i could ordered my self and cheaper

They are just drop shipping products from China/AliExpress. Please don’t buy and support this company. The products does not have proper labels, etc… avoid!!

Just send cheap crap not anything like advertised

I wouldn’t even give one star. I bought 2 hats they arrived in a plastic bag crushed and damaged. I complained and the offer me a small portion of refund, but the hats can’t be worn. They sent again in the same packaging, all crushed but will only give me a 50% refund. I would not ever buy from this company.

I bought a hat from the webshop.
The first problem was that I received an email informing me that the delivery time would be 5–12 days. However, on the website, the shipping policy states 5–12 business days, which is already misleading.

When the order arrived, the quality was unacceptable — the stitching was uneven, the inside was poorly finished, and I have no idea what material it’s made of (the webshop claims it’s wool), because there’s no label inside, but it feels more like synthetic fiber than natural material.

When I reported the issue, they first offered to send me another hat for free. I declined (one piece of junk was more than enough for me) and asked them to refund the price of the item and send me a return label so I could ship it back. Their response was that they couldn’t provide a return label and that I should return the hat at my own expense.

(Here’s a bit of math so it’s clear for everyone:
Hat + shipping: €33.16 + €4.60 = €37.76.
Return shipping: €12.15.
Total: €49.91.
Out of that, I would only get €33.16 back — so I basically paid 16.75€ just to look at a low-quality product made from an unknown material.)

I strongly do not recommend buying from this company — in fact, I suggest you avoid them altogether!

Unbelievable! The worst. I am so angry. They delivered the children's hat in a plastic bag. All damaged and frumpy.

Took an age to deliver and when came it wa cheap rubbish from China. In now way does the web site suggest it’s Chinese, very over proves for what it was.

Poor quality, they buy in from temu, change the description and charge 4 times the amount for a badly made cap.

DO NOT BUY From this company GHELTER HATS , received hat and was to small I asked for a refund as stated on there website they offered another hat which were all the same size as the one to small plus terrible quality CHEAP I have not heard another word from them they also have to give you the address to post hat back still waiting for that con artists

Rubbish quality hat. Not real aninal fur nor is it adjustable. The delivery took more then 10 days which is a joke

*DO NOT ORDER FROM THIS COMPANY*
One cap was received within about 2 weeks, the second cap has not been received after 5 weeks.
The company claim it’s been dispatched & the will send tracking number but that was a week ago and still radio silence from them.