GHD Repair by Fogma Ltd Reviews 

450
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company and its reliable repair services. Customers frequently praise the remarkably fast turnaround times, noting that broken hair straighteners are expertly fixed and safely shipped back to them within just a few days. People deeply appreciate the efficient communication, timely status updates, and professional advice provided throughout the entire customer service journey. Some reviewers were happy with the comprehensive checklists and clear written explanations included alongside their fully restored devices. Consumers also mention that purchasing necessary spare parts, acquiring new replacements, and selling old broken items are handled smoothly without stress.

What people talk about most

Service

Reviewers mention positive feedback about service, frequently highlighting the outstanding quality and... See more

Product

People report positive experiences with product, highlighting the incredibly fast turnaround and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Previously repaired straighteners. Failed within year offered a very reasonable repair rate (wasn't anything to do with original repair) both times quick turn around. Called for advice on Air One happ... See more

Rated 5 out of 5 stars

My straightners were 6 months out of warranty and had minimal use so was gutted when the red ring and beep started from nowhere. Found this site and was doubtful if they could’ve fixed . Well within 4... See more

Rated 5 out of 5 stars

Came across this company when wanting to find someone who could repair my GHD irons. I can highly recommend this company. I dropped my GHD’s off on Tuesday 4.11.25 and received them back by post the... See more

Rated 5 out of 5 stars

Can’t give enough praise to what these guys do. Such a great service at fantastic price. I thought my Wife’s 20+ years GHD’s had seen their last days and was apprehensive about purchasing a new pair a... See more


Company details

  1. Electronics & Technology

Written by the company

We offer GHD Hair Straightener repairs via post and also new and refurbished spare parts via our website. If you are not sure what might be wrong with your irons, then have a look at the "Repair Info" section of our website which should tell you everything you need to know!


Contact info

4.9

Excellent

TrustScore 5 out of 5

450 reviews

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No recent history of asking for reviews

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4.9

All reviews

(450)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Just received my wife's GHDMax…

Just received my wife's GHDMax straighteners in this morning's post. Sent them to be repaired on Thursday from Scotland to Northamptonshire and they were returned Saturday morning. Tested OK and my wife is delighted. A really quick and efficient repair service. Kept informed of what the fault issue was and that the straighteners were being returned. Great service.

19 October 2024
Unprompted review
Rated 5 out of 5 stars

What can say.....

What can say, that hasn't already been said. An outstanding service from start to finish.
My beloved GHD's were taken care of and repaired in super quick time - I AM SO HAPPY 😁 Thank you.

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. I thought my ghds had given up the ghost but sent away to ghd repair and they were fixed and posted back the next day! So pleased - would 100% recommend

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent service

Absolutely excellent service. I sent my straighteners on a Thursday on guaranteed next day delivery & I received them back on Saturday morning. Completely overhauled with a new wire & plug which can even be used in Europe without an adapter. Totally exceeded my expectations. Great communication as well via email. Thanks so much would recommend and use again. 👍

5 October 2024
Unprompted review
Rated 5 out of 5 stars

Superb Service

What a superb service! Request sent on 29th August, GHDs were repaired and back with me by the 3rd September in time for my holiday. Would highly recommend. Service doesn’t get any better than this.

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Great Service from ghd-repair

Ordered a replacement cable and socket for my wife’s Straighteners from ghd-repair, the parts arrived within a couple of days. I had a problem with the socket so contacted them for help, was told to try a couple of things but still couldn’t get them working. They sent me a replacement socket which arrived the following morning and the straighteners are now working perfectly. Great customer service from ghd-repair and Trevor Matthews in particular.

12 September 2024
Unprompted review
Rated 5 out of 5 stars

What a great service.

What a great service.
Thought the GHD’s were ready for the scrap heap. They were until we found GHD repair.
Wow, what a service from them, we posted the straighteners on Weds, got email Thurs saying they are repaired and received back on Friday. All working as new.
Cannot fault this.
Thanks very much

30 August 2024
Unprompted review
Rated 5 out of 5 stars

The service provided by this company is excellent and speedy

The service provided by this company exceed all my hopes. After thinking my ghds were for the bin I was recommended to contact this company. I completed the online details and posted off my appliance on Thursday evening. I was kept updated of every step and my Saturday morning by straighteners were delivered good as new with a full repair report. Faultless transaction from start to finish

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service!

Absolutely amazing service!! My GHDs were flashing red on heating and so looked online for a reputable repairers.
Saw GHD Repairs had excellent reviews, filled out a user friendly form, paid the appropriate cost, packaged them up and posted them off on Thursday afternoon.
Came home from shopping today (Saturday) to find a Royal Mail card that a package had been left at a neighbour’s. You can only imagine my delight that it was my GHDs, in full working order!! What an incredible service, cannot thank GHD Repairs enough, highly recommend!!

3 August 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service!!

I was absolutely gutted when my GHD Platinum+ straighteners began cutting out and beeping/flashing red! I found this company online and after filling in an easy form and paying a VERY reasonable price, I sent them off keeping everything crossed that they could be repaired! This was Thursday afternoon, by Friday I’d received an email saying that they had been repaired and by Saturday morning they were back in my hands! I cannot recommend nor thank this company enough! I go on holiday next week and was dreading my hair surviving the humidity without my GHDs. Thank you!

3 August 2024
Unprompted review
Rated 5 out of 5 stars

Very Impressed from Start to Finish

Annoyingly the GHD gold Straighteners do not have the same staying power as my old trusted OG pair! After they fell from my dressing table they began to bleep and flash red around the on switch (outside me my warranty period) I feared that they were ready for the bin. But alas I found this company through Trust Pilot Reviews and I have been impressed with the service from start to finish. Very simple to use, clear instructions to follow and quick turn around. I’m really happy to have my straighteners back in working condition and from the notes provided it would appear that they have taken steps to make the straighteners less easy to break. Needless to say I’ve now invested into a holder for them- lesson learned. Thank you GHD Repair Team

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Super speedy repair service

I was gutted when my GHD gold straightners stopped working and after a quick Google search I found this company. I completed an easy form, paid online and I posted off my straightners Thursday morning and received them back and working Saturday morning! Really pleased with this super quick service.

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Perfect service

I accidentally knocked my GHD straighteners on the side of a table and they just instantly stopped working. I assumed I would have to get a new pair. However, I sent them off GHD Repair and they were fixed in no time and even replaced the wire/plug. They were then sent back to me so quickly. I really appreciate the service given.

6 July 2024
Unprompted review
Rated 5 out of 5 stars

convenient easy to use service…

convenient easy to use service excellently delivered. Very simple to book on line, packing guides (easy to follow videos) provided which were vey useful. Turn around was excellent , literally same day they arrived and received back well packed and fully working. Would highly recommend

29 June 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company. Second time I’ve used them. You know how much you’re going to pay and the price is very reasonable. Got my GHD’s back in a couple of days, all fixed. So simple!

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Helios Hairdryer

Just wanted to say that I had excellent service from this repair company. The answer to my telephone questions were informative. My hairdryer was returned within three days - unbelievable.

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Such a brilliant service!!

Such a brilliant service!!! So happy to have my ghd’s fixed! I was worried I would have to spend a lot more to get a new pair! They are working just as they use to!

10 July 2024
Unprompted review

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