Geyser Radiators Reviews 

2,576
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Absolute rubbish, avoid at all costs, do not stand behind their pathetic 5 year warranty, instead try to blame installer, despite same rads being fitted upstairs having no problems. I believe it was a... See more

Rated 5 out of 5 stars

Ordered from this company after being let down badly by another and I wish I'd just gone straight to Geyser to start with! Competitively priced and great service, the product arriving just two days la... See more

Rated 5 out of 5 stars

First class from the start! Very helpful staff to advise on requirements from their made to order designer radiators and valves! Ordered 4 rads said they would take up to 12 weeks to manufacture,... See more

Company replied

Rated 5 out of 5 stars

Top quality product at a competitive price. This is not the cheapest on the market but it is a quality bit of kit and worth the asking price. Despatched promptly and well packaged. Great idea to send... See more

Company replied

Company details

  1. Boiler and Heating Service
  2. Bathroom Remodeler
  3. Interior Designer

Information provided by various external sources

Geyser is a longstanding reputable supplier of designer heating, in business since 2001 so is a well seasoned, expert in its field. We are based in Bolton, Greater Manchester so centrally located within the British Isles and Ireland. Overall with Geyser you’ll get the meticulous attention to detail as everything we do is very thorough - expertly planned and well executed. We deal with both domestic customers (the end user) and trade customers alike and are equally positioned to work with both. Every member of staff undergoes intense product and technical training to ensure that we can offer you the best advice. Staff are not permitted to even answer the telephone until they have had this training so you the customer gets consistency every time. We specialise in Radiators and Heated Towel Rails for: o Central Heating o Electric Heating o Dual Fuel Heating (the combination of the two energy types on the same product). We also offer a vast selection of Parts and Accessories for radiators and towel rails including radiator valves, electric heating elements, timers, small parts etc. Geyser conceptualises its own O.E.M. (Original Equipment Manufacturer) branded heating products right from drawings to the finished product. These are then produced on our behalf in our nominated manufacturing plants, located predominantly in mainland Europe and Turkey. Geyser is also stockist for many leading radiator industry brands. For other products from these brands consult their own literature (available from Geyser) or visit www.geyser.co.uk. All of our products are of the highest quality and specification. The fact we sell our own O.E.M. products shoulder to shoulder with leading brands is testament to the fact they are directly comparable in terms of quality and therefore you can only expect the very best from everything we sell. Our 12,500 square foot warehouse is always immaculately clean, ultra organised and houses approximately 90% of the products we sell, making them available on next day delivery across the UK and Ireland. You can rely on us. Geyser [gee-za] Radiators.. … your hot spring of Designer Heating Ideas.


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4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.3

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Rated 4 out of 5 stars

I have recently purchased a number of…

I have recently placed a few orders as changing all the radiators at home and have to say I am really impressed with the service provided. I have needed to made a few phone calls to the store for various reasons and each call was dealt with in a very helpful, friendly and professional manner. My orders were delivered on time (loved the very quick delivery), even the one I placed after 2 pm was still received the next day which was great help! I really like the fantastic range of products available and the variety of colours. The search criteria available made it really easy for me to find what I wanted. Also, I was after small yet powerful radiators which I had not been able to find elsewhere, but at Geyser. The radiators look fantastic by the way! They are being installed as I am writing the review, so cannot comment on the performance just yet.
I also like the fact that there is an actual store where the products can be seen.
I am giving a four and not five star review as think there is room for improvement:
- the installation details could be available online,
- list of accessories suitable for each radiator could be listed in the product description.
Having the above info would be very helpful, however, I do know that you are more than happy to provide this over the phone.
Overall, I am very happy to recommend the place and will be getting my bathroom radiator, the only think I still need to purchase, from Geyser too.

27 September 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Hi Monika
Thank you for you review and comments. We really appreciate any feedback and, as our website is quite new, we are always looking for ways to improve. We are currently in the process of getting some technical drawings made up and hopefully, they will be on our website soon.
Jason

Rated 5 out of 5 stars

Black Nickel Corner Valves

We were looking for black nickel corner radiator valves and these Geyser ones are perfect. Fast delivery. Thank you.

17 September 2019
Unprompted review
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Reply from Geyser Radiators

Hi Emily
Thank you so much for your 5 star review.

Rated 5 out of 5 stars

Excellent product

Excellent product, exudes quality... wouldn't hesitate to get other items. Well packed and quick delivery. . Cheers

16 September 2019
Unprompted review
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Reply from Geyser Radiators

Hi John
Thank you so much for your 5 star review and hope to see you again soon.

Rated 5 out of 5 stars

Excellent service

Excellent service.

I really wanted a designer column radiator in my new kitchen diner. My plumber wasn’t sure and tried to talk me out of it saying it wouldn’t have enough heat output. My daughter googled and found some really informative videos on YouTube done by Geyser.
We went ahead but the plumber could only source a white one with enough BTUs. My daughter refused saying “does it have to be bloody white?” and encouraged me and my hubby to have a road trip to Bolton to go choose one from Geyser. I’m so glad we did as despite going with a shortlist from the website, when we got there the team were really helpful. They made sure we got one with the right BTU output to suit. A new one had arrived which was being photographed for the website and that’s the one I ended up choosing. They made sure we got the valves and arranged delivery the very next day. A fab service and I highly recommend visiting the showroom if you are near enough although the website is great too.

Now it is installed I’m so pleased I went with Geyser and even the plumber was impressed with it!

16 August 2019
Unprompted review
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Reply from Geyser Radiators

Hi Rita
Thank you so much for your 5 star review, it really put a smile on my face. Thank you for going on a road trip to visit our showroom and I'm so glad that you are happy with your radiator.

Rated 4 out of 5 stars

Fixing brackets not as substantial …

Fixing brackets not as substantial as the radiator, bent on fixing the radiator. The radiator looks great, colour matches our kitchen brilliantly. Elizabeth in the showroom was fantastic - very knowledgeable.

14 August 2019
Unprompted review
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Reply from Geyser Radiators

Hi Mr Seddon
Thank you for your 4 star review. Please accept my apologies for the brackets, I have not come across this fault before. The brackets to the Motif aluminium radiator should not bend, as they are made from mild steel. If you can call in to our showroom sometime, I will happily give you a new replacement set.
Thanks.
Jason

Rated 5 out of 5 stars

Great looking radiator

26 July 2019
Unprompted review
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Reply from Geyser Radiators

Hi Debra,

Thank you for taking the time to provide a review of your radiator.

Regards

Elizabeth

Rated 5 out of 5 stars

Very helpful when choosing a radiator…

Very helpful when choosing a radiator for our new bathroom it’s perfect in every way

20 July 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Dear E R Davies,

Great to hear you had a good experience with staff helping you to select the perfect bathroom towel rail.
Thank you for taking the time to provide this great review.

Regards

Elizabeth

Rated 5 out of 5 stars

We visited the showroom and received…

We visited the showroom and received comprehensive advice on the size and style of radiator. I ordered online and the radiator was dispatched very quickly.

6 July 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Hi Mr. Heyes
So glad to hear that you are happy with our service, and thank you so much for your 5 star review.

Rated 5 out of 5 stars

Although I had issues with the first…

Although I had issues with the first radiator that was delivered due to damage at the manufacturing stage which could not be repaired, Jason at Geyser was very helpful and although I had the further inconvenience of having to repack and wait a few days for the return and delivery the service from Geyser has been great.

Thank you Jason

5 July 2019
Unprompted review
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Reply from Geyser Radiators

Hi
Thank you so much for your comment and 5 star review. I was just happy that I could sort everything out for you.

Jason

Rated 5 out of 5 stars

Excellent service

Excellent service - even noticed that I lived locally and offered to personally deliver to my house (unfortunately i was out at work that day).

4 July 2019
Unprompted review
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Reply from Geyser Radiators

Hi Mrs B
Thank you so much for your 5 star review. When we can, we do sometimes offer same day delivery to local addresses.

Rated 5 out of 5 stars

2nd purchase

This is my second purchase of the same rad. Love the quality look and style. Such value for money to complete a recent lounge and dining room uodate

3 July 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Hi Natasha
Thank you so much for your 5 star review.

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
Great showroom, loads of choice.
Expert advice on the sizes required.

2 July 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Hi Stephen
Thank you for visiting our showroom and thank you so much for your 5 star review.

Rated 5 out of 5 stars

Doug was very helpful in sourcing the…

Doug was very helpful in sourcing the correct size of radiators for our refurbishment - most have been fitted but the new boiler has not yet been tried, In our opinion the Torpedo radiators look very stylish.

1 July 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Hi Graham
Thank you for visiting our showroom and thank you for your 5 star review. I will forward your comment on to Doug.

Rated 5 out of 5 stars

Stylish and efficient rads

Stylish and efficient rads. Not cheap but good quality. Customer service and communication is very good and delivery prompt. This is the third purchase I’ve made from Geyser and I would highly recommend the company.

1 July 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Hi Steve
Thank you for your orders and thank you so much for your 5 star review.

Rated 4 out of 5 stars

Very friendly and helpful

Very friendly and helpful. Suggested an ex demo unit which suited us very well, the only down side was that they did not have any white radiator touch up paint in stock.

1 July 2019
Unprompted review
Geyser Radiators logo

Reply from Geyser Radiators

Hi David
Thank you for your 4 star review.
Please accept my apologies. We normally do stock white touch up paint for ex demo stock, it was just unfortunate that we had none in at the time. If you haven't got sorted and you want to get in touch, we are expecting some more stock in soon and I will sort you out with a pot.
Jason

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