Timely  Reviews 221

Very professional and very helpful when answering any questions.

Have used Timely for nearly 6 years now, I’ve upgraded my business to their top tier recently and it’s great. They have always responded quickly. The system is easy for us and our clients. Love the deposit options as it’s almost wiped out our no shows!

I absolutely love timely, have been using for about 6yrs without any hitches.
I love the ease of use, the repetative actions to speed up processes, being able to rebook the same service, the reports have lots of detail. The look of the appointment page, the sms booking confirmation and last but not least the team behind the scenes, always ready to help,guide and problem solve if required. Couldn't recommend timely highly enough.

Rubbish support. Did not reply. Couldnt set up online payment system and no one replied to my email or phoned me back after I was told they would. Youi have to wait 24 hours for a call back. if I have an issue, then I need help with it at the time of the issue, not when a software company feels like calling me back then dont bother anywayt

Always prompt service and nothing ever too much trouble

love timely ! so easy to use

Love this booking app. Just wish clients weren't scared to use it lol I have all my services priced. And had hubby do a booking to see how easy it was. And if he could do it, why can't others lol still trying to figure out how the reward system works as I book all my regular clients myself.

Timely has been a game change for me in terms of Diary Management.

Clients decided where and when they want to meet with me and I grant them permission (within guidelines set by me) to do so, with no further input or management from me.

This is a fully featured program, easy to use, with excellant Australian support.

Poor product experience. Have a valid credit and the company won't process a refund. Don't recommend.

Really patient and helpful staff member, which is important if you're trying to get to grips with new systems and ideas...

Love the Timely program easy to use great customer service. Only negative is you cannot get instant help unless you pay for phone support so have to wait for email responses which is sometimes not ideal. But brilliant team brilliant program.

We've relied on Timely for 9 years now and it has helped our business stay in order and reliable.
Their support is always prompt and available.
We really love Timely and it's part of our own identity as a brand.

Immediacy of response and accurate interpretation of my query. Thanks Again.

Great company to work with. My salon has been with them since opening and has allowed us room to grow with a system that manages that well.

Thank you to the support team for their quick response and interest in the customer to have a better experience, all the points that I inquired about have been clarified, illustrated with pictures as well
You are truly Saviors

Ive tried several different booking systems and i can honestly say Timely ticks (nearly) every box. The mobile and desktop interface is easy to navigate. Ive had great communication from the team when I’ve needed it. There is only one thing missing. A booking app for clients. It’s easy for clients to use the booking link and go online. But that’s the only thing anyone has ever mentioned to me about booking. Everything else has been straight forward. I recommended Timely to my other hair and beauty friends all the time

Always a resolution even if a development will come out of a gap or it is not what you want. Timely stay engaged with me to the end every time.

You either love it or you hate it.

Timely has charged me twice without a full refund for the first month.
I requested for my account to be deleted and a debit just came out today which is beyond fustrating.

You're better off with square appointments that actually loads.

Whenever I have an issue that I can’t resolve myself, I email and it is always resolved within a quick and efficient and friendly manner. Love the staff are timely. Thanks guys

Timely has been great about responding to inquiries and following through with clear explanations.