BUYER BEWARE
BUYER BEWARE. EL COMPRADOR TENGA CUIDADO. Do NOT waste your HARD EARNED MONEY at this Dealership, or ANY of the Gettel Car Dealerships. You will get SCAMMED-ESTAFADO! They are the stereotypical car dealer! Slimy, deceiving, deceptive, SKETCH AF so RUN far and fast away from here.
Someone in Florida is driving a 2013 Chevy Cruze that was illegally sold by this dealer. You are driving a car that was not legally theirs to sell. I have the original title in New York as well as the original dealer key and the NYS DMV also confirmed the illegal transaction!
The dealer knew I wasn’t happy with a trade deal. The deal was eventually restructured and the trade was to be returned and replaced with a cash deposit of $1,500.
I advised them I was coming to pick up my car and drive the 1,450 miles home. I purchased a one way flight from NY on Saturday. The following Tuesday the paperwork was restructured, Wednesday I worked until noon and flew to Florida to pick up the car.
Uber’d to dealer arriving around 5pm bringing home made cookies and chocolate chip cream cheese cupcakes as a peace offering for the multiple emails, texts and redos on the paperwork. Apologized profusely for all the back and forth on the contracts.
Was made to sign a gifting form for the $1,500 deposit, then a manager came in, shut the door and proceeded to tell me they sold the Cruze! I thought they were lying? WHAT, you sold my car? The one I came 1,450 to drive home?
They gave me that famous line “how can we turn this around for you”? I said give me my car so I can leave! I have a very long 22 hour drive home and need to get back to my family, dogs and work. I was just down here on vacation for 10 days and needed to get on the road.
I could not believe this. I worked, just traveled 1,450 to uber to a dealer to be told they (knowingly) sold my car? Why did they just tell me they sold the car and save me the trip, several hundreds of dollars, my vacation days, to travel to retrieve a vehicle they clearly knew was gone, then the stress that almost sent me to ER. It was to have me sign the form for the Cruze!
My two daughters almost made the trip on my behalf! I cannot begin to imagine if they were the ones who got this news delivered to them.
Gettel Toyota illegally sold a vehicle they did not attain proper authority or documentation to sell, but THATS OK BY THE LAW and clearly by the company owner Mr. James Gettel.
PROTECT YOURSELVES! PROTECT YOU HARD-EARNED MONEY! Respect yourself and do yourself a HUGE favor.
RUN FAR AND FAST from ANY Gettel Automotive Dealership - They own 20 throughout Florida. DO NOT BUY A CAR, TRUCK OR SUV from a Gettel Dealership. They are scammers and will strong arm you, confuse you, make you commit to a deal you cannot afford or a deal that ONLY benefits the dealership, not you!
I am 57 years old! This was my very first NEW CAR PURCHASE in my lifetime and it was the WORST EXPERIENCE OF MY LIFE! Period! It was too stressful and I paid full sticker price for two (2) brand new 2026 vehicles for a cost of over $100,000. Monthly payments of over $1,650 to be treated with so much disrespect I’m appalled!
After crying for many hours, I got a little empathy from Yeral Gonzales. He was kind and showed me compassion. I was angry with myself that I fell for their scam and wasted my time going back down there to be humiliated and embarrassed.
Ask yourself. After reading my experience, spending $100,000 purchasing NOT LEASING, 2 vehicles and being treated as such, would you really want to buy a vehicle here? BUY A VEHICLE ELSEWHERE!
No negotiating! I paid full sticker for 2 brand new vehicles and was treated this way.
Who won in this deal. Clearly not me. I am defeated. I lost my mom’s car. I lost 2 days of work. I lost my self esteem. I lost my health. I lost my sanity. Now I’m faced with a legal battle or to just taking what was given!
GOD BLESS YOU if you buy from here.