Park Christmas Savings Reviews 

8,917
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 345 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find it an excellent way to save for Christmas, making the festive season financially easier and stress-free. People appreciate the ease of setting up payments, often through direct debit, which helps manage finances without worry. The service is widely praised for its affordability and value, allowing many to avoid using credit cards for holiday expenses. However, some customers also noted occasional issues with the service. A few people experienced difficulties with voucher management, such as the process for changing them or unexpected fees and card functionality problems. Others mentioned concerns regarding payment processing errors, slow refunds, or being disconnected during customer service calls when trying to resolve issues.

What people talk about most

Payment

Reviewers mention positive feedback about payment, highlighting the ease of setting up and making payments,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the professional,... See more

Staff

Consumers find staff to be positive, consistently describing them as helpful, kind, and professional. Many... See more

Value for money

Users describe positive interactions with value for money, highlighting that saving with the service makes... See more

Price

Reviewers highlight positive aspects of price, noting that the service offers an affordable way to save money... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ii had to return some vouchers my late mother had purchased before she sadly passed away, the park team were extremely supportive and helpful and Erin who helped with my request responded to each e... See more

Rated 5 out of 5 stars

Brilliant way to save without worrying or stressing about expenses of the upcoming Christmas present food etc Easy don’t feel the little amount coming out of your bank each month. Easy to use websi... See more

Rated 5 out of 5 stars

Just wanted to praise Nathan Customer Services on the media pages (Facebook agents pages specifically). Nathan is doing a sterling job replying to agents with concerns and asking them to pm so... See more

Company replied

Rated 5 out of 5 stars

Have been a member of Park Hampers for several years and can’t imagine coping with Christmas without my Park Savings cards . It makes Christmas that little bit easier financially as our Family isn... See more


Company details

  1. Non-Bank Financial Service

About Park Christmas Savings

Written by the company

As the UK’s biggest Christmas savings club, Park has helped nearly 3 million families over more than 50 years – join us and get started for Christmas today!

Joining Park is super simple. Over the year, you save towards a host of gifts cards, which can be used in loads of top high street retailers and online stores. You pay what you can when you can in regular instalments; you can even change your end target to go up or down to suit your needs.

Christmas may seem a long way off, but for those of us who love Christmas, getting ahead of managing the cost helps to make planning for it as stress-free as possible. Higher costs of living are making us all reconsider how we spend and save, so it’s a great idea to get a head start – the early bird gets the worm after all.

Join Park Today

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.5

All reviews

(8,917)

339 reviews in the last 12 months

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Rated 5 out of 5 stars

I absolutely love this.

I absolutely love this.
Struggled all my life bringing my 4 amazing kids up alone and been in debt for over 20 years.
Park has helped me save and get my christmas exitement back again.
I will be saving with park forever now. I have felt safe with no preassure and affordable payment plan every month xxx
Thank you
Thank you.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

It's easy to join

It's easy to join, set up, & it's fantastic knowing your presents & or food is brought & paid for for the festive season. It's brilliant. I do it every year. You can choose how much you want to save.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Great savings scheme to save up for…

Great savings scheme to save up for Christmas! A scheme that helps you budget accordingly to your finances and allowed you update/change your orders and pay extra each month/each week from your commitment to the scheme!

6 November 2025
Unprompted review
Rated 2 out of 5 stars

Good and not so good

This is a really good way to save for Christmas but did not realise how many shopsor online retailers you cannot use the purple card in, when I purchase the purple card it said you can use any where in store or online but that’s not the case so I’m having to fork out in cash to buy what I need in the shops not applicable.annoying and disappointing

6 November 2025
Unprompted review
Park Christmas Savings logo

Reply from Park Christmas Savings

Hi Chrissy,

I’m sorry to hear you’re unhappy with your Purple gift card.

Please note that the Purple gift card isn’t advertised as being usable everywhere. The Your Choice gift card is the one that can be used anywhere, though it does have a 10% fee.

You can use your Purple gift card at approximately 140 different stores. You can view the full list of participating retailers here:

https://www.getpark.co.uk/COMMON/pdfs/l2s-purple-card-list.pdf

Thanks,
Nathan

Rated 5 out of 5 stars

Great service

Easy to order and lots of ways to pay. App is easy to use. Received my order in good time. Very pleased with my experience and have set it up to get more for next year.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Park Christmas is the best way to save…

Park Christmas is the best way to save for Christmas you can pay as little as you want or as much as you want I’ve been a customer for a very long time and I wouldn’t change that as come November my Christmas is all paid for I highly recommend them

6 November 2025
Unprompted review
Rated 5 out of 5 stars

I have been a saver with Park Christmas…

I have been a saver with Park Christmas Saver for a great many years, having a saving account with them is great because it helps you save for Christmas and special occasions. I would thoroughly recommend them. You pay into your account monthly what you can afford and you don’t have to worry about Christmas as it is sorted.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service from park as i have 7…

Great service from park as i have 7 children plus extended family it's so easy to save with them,been shopping with them for over 20 years and will continue to do so ,so come on every one get saving as it helps out a great deal.

6 November 2025
Unprompted review
Rated 1 out of 5 stars

Communication is shocking

Emailed to tell them I wouldn’t be renewing for the 2026, park replied saying they’d cancelled my order so no payment would be taking. Yet 5 days later they take a payment I ring my bank get the payment back. I then email park again, get at text msg from them saying payment failed and they would try again! Absolute joke

30 October 2025
Unprompted review
Park Christmas Savings logo

Reply from Park Christmas Savings

Hi Kylie,

I’m sorry to hear that you’ve been unhappy with the communication.

If you contact us on 03457 678 933, we’ll be happy to check your account further for you. You can also reach us through our live chat option on the website to ensure that no orders are in place for 2026.

Alternatively, you can check this information via your online account at any time.

If a direct debit has been cancelled, you would receive an automatic SMS to advise.

We apologise for any inconvenience caused.

Thanks,
Nathan

Rated 1 out of 5 stars

Lies and unreliable

Unbelievable first time the Royal Mail send my vouchers to the wrong address so park Promise they promise to send next lot via a courier a total lie they use Royal Mail again and they have lost the next lot so it’s another claim form to fill out and now have to wait for a refund. They clearly can’t be trusted to do what they say!!

6 November 2025
Unprompted review
Park Christmas Savings logo

Reply from Park Christmas Savings

Hi Gerard,

I’m sorry to hear that your order has not yet been received.

After checking your account, we can see that the original order was dispatched, but Royal Mail delivered it to the wrong address. We then sent a claim form to be completed and arranged for the cards on that order to be blocked.

Once we received the completed form, we replaced the order; however you have advised Royal Mail have lost the replacement order.

As a result, we will need to send another claim form for you to complete.

Once the form is returned, we can request the cards to be blocked and arrange a refund.

Please note that once an order is with the delivery company, it is unfortunately beyond our control.

We apologies for any inconvenience caused and appreciate your patience while we resolve this for you.

Thanks,
Nathan

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