Grass Reviews 

Reply from Grass

Jul 31, 2026

Hey!

We're sorry to hear that you feel this way.

If you've experienced an issue with your rewards, claim, or account, we'd like to better understand what happened. Please contact support@grassfoundation.io with the details of your concern, and our team will be happy to review your case.

Hope this helps!
Derek, Grass team🌱

Reply from Grass

Jul 28, 2026

Hey Vilmantas,

If I recall Grass rewarded 2m+ users with 100m Grass tokens which around the time of distribution was an estimated value of $300m. Also, Grass does not share your information with anyone else because Grass does not have your information to share. The only things Grass captures are credentials for your account when you create a Grass account. When it comes to bandwidth sharing Grass has nothing to do with your personal data in any way. Grass is simply using your IP address to route public web traffic for web scraping. If you are concerned about privacy or security I would highly recommend checking out the Grass privacy policy ------>

https://www.grass.io/privacy-policy

Hope this helps!
Derek, Grass team🌱

Reply from Grass

Jul 28, 2026

Hey Vulcano,

We understand that the rewards may not have met your expectations.

Rewards aren't based solely on how long your node has been running. They are calculated using multiple factors, including eligible network contribution during the earning period, the amount of bandwidth shared, connection quality, uptime consistency, and other program eligibility criteria. Because of this, two users with similar runtimes can receive different reward amounts.

I hope this helps!
Derek, Grass team🌱

Reply from Grass

Jul 28, 2026

Hey Mark,

Im not sure what a level satan scam is but Grass is definitely not that. Totally understand your frustration thought! If something didn't work as expected, we'd like to understand what happened. Share a few details about the issue you're experiencing, and we'll do our best to help. The best way to do this is to email support@grassfoundation.io and you should expect and answer within a couple of hours!

Hope this helps,
Derek, Grass team🌱

Reply from Grass

Jul 28, 2026

Hey Nada!

Totally understand your disappointment, and we're sorry to hear that your experience hasn't met your expectations.

Rewards are based on multiple eligibility and contribution factors rather than just how long a node has been running, so the amount can vary significantly between users.

If you'd like further support or a deeper dive into your allocation, please dont hesitate to open a ticket or email support@grassfoundation.io!

Hope this helps,
Derek, Grass team🌱

Reply from Grass

Jul 20, 2026

Hey Upravuvanje!

FYI, Grass is NOT mining. Grass does not use your hardware to mine tokens or anything like that. Your bandwidth has been a resource that you have been paying for but don't use all of, so Grass helps you put that to use.

Before Grass came along, companies have been using your bandwidth without your knowledge and not paying you anything! So although getting $12 may seem disappointing, the alternative to not running Grass is getting $0!

Because we dont use all of our bandwidth and the Grass app running in the background of your device, it's really a win-win to participate!

Hope this helps!
Derek, Grass team🌱

Reply from Grass

Jul 20, 2026

Hey Ishmael,

Grass does not sell your data. Grass is using your idle bandwidth to route public web requests! Grass is then using that scraped data on the public web to help train AI models!

The reality is, Grass is actually providing value for something big companies are already taking from your internet via sdk's (via free screensavers, apps, etc) without rewarding you for it!

Hope this helps!
Derek, Grass team🌱

Reply from Grass

Jul 20, 2026

Hey Derek!

I might be misunderstanding your feedback when you say "bait and switch". Grass has always been about simply running the app on your device and getting rewarded for it.

If you weren't thrilled about your allocation I can make some suggestions to boost that for the next time. The best thing you can do is make sure your app(s) are up to date and that you have a strong reliable connection for Grass to use!

I hope this helps!
(also) Derek, Grass team🌱

Reply from Grass

Jul 20, 2026

Hey Paul,

Totally understand the frustration with not getting a higher allocation. For context, The Grass Foundation rewarded $3m USDC to about 6.2m users so there was quite a bit of folks to reward!

Most importantly though, Grass does not steal your data or have any part of your personal data. When users sign up for Grass they agree to let Grass use their idle bandwidth to help route public web requests. Network points were introduced in Epoch 11 to represent the actual usage of your bandwidth by the network.

If you did not receive that many Network points it may be due to either not having the app(s) up to date and or not having a stable connection for Grass to use.

Hope this helps!
Derek- Grass team🌱

Reply from Grass

Jul 20, 2026

Hey John,

I would like to remind you that the discord server has rules that you agreed to when joining that clearly state keeping things on topic and in the correct channels. In the Grass server the community talks about Grass, not other projects/businesses that are not related. The two names you mentioned do not run the server or have anything to do with the Grass team.

Hope this helps!
Derek, Grass team🌱

Reply from Grass

Jul 19, 2026

Hey!

Just wanted to clarify a few things if thats cool.

1. Grass rewards users at the end of stages (stage 2 will be rewarded July 22)
2. Grass has already communicated that users will be using a new wallet to claim your rewards which will be built right into your dashboard experience
3. Users who are in the discord community agreed to following the rules of the server upon joining. Talking about other projects/promoting projects is one of those rules. If you do not follow the rules set in the server then youll likely be removed.

Hope this helps
Derek, Grass team 🌱

Reply from Grass

Jul 19, 2026

Hey!

The great thing about Grass is the app runs in the background of your device while you use it. I understand you ran the app 24/7 but running the app is not an obligation; it's designed to run in the background of your device as you use it. Getting something in return for your unused bandwidth is great considering before Grass your bandwidth was being used by companies without your permission and not rewarding your anything for it!

Hope this helps!
Derek, Grass team🌱

Reply from Grass

Jul 19, 2026

Hey!

Im not sure what you are referring to? Users who contribute their Internet bandwidth by running the app get rewarded for doing so. Stage 1 users received Grass tokens and stage 2 (claim July 22!) will be in USDC.

If you did not receive the allocation that you were hoping for it may be because your bandwidth was not being utilized by Grass. The best way to ensure you get the most rewards is to ensure you have your app up to date and also maintain a strong reliable connection whenever you are using your device!

Hope this helps!
Derek, Grass team🌱

Reply from Grass

Jul 19, 2026

Hey Dan,

totally get the frustration with a low allocation but I do want to clarify some things.

1. You investing in additional hardware and resources to run Grass was never recommended (considering you had no idea what rewards you were going to get). Grass is designed to be run on the device you use daily, taking advantage of resources you are already paying for but not using all of

2. There was no change in "rules" during stage 2. Network points were introduced during epoch 11 to reflect to actual usage of users bandwidth to power web requests for the Grass network. The "rules" were always to run the app and keep things up to date.

Hope this helps,
Derek, Grass team🌱

Reply from Grass

Jul 20, 2026

Hey Ace,

I would love to get some more clarity/specifics on your feedback so Grass can improve things moving forward. If you'd like, you can email support@grassfoundation.io so we can action some of the feedback that you may have!

Cheers,
Derek- Grass team🌱

Reply from Grass

Jul 20, 2026

Hey Maks,

I see you were an early contributor for Stage 1 and appeared to make out quite well! For stage 2 Grass saw a pretty significant influx in users (about 6.2m) so that may explain why you got less than last time.

Network points were the main driver for getting an allocation so if you didnt get many of those, thats likely why. The best way you can ensure you get those points would be to turn off any VPN, make sure your app(s) are up to date, and ensuring you have a stable internet connection for Grass to use!

Hope this helps!
Derek, Grass team🌱

Reply from Grass

Published Jul 28, 2026

Hey Baguvix,

I understand why you'd be disappointed if your rewards were lower than you expected.

Rewards aren't calculated based only on the number of days your node was online. They depend on multiple factors, including eligible network contribution during the earning period and other program criteria, so users with similar uptime may receive different reward amounts.

If you'd like, you can reach out to support@grassfoundation.io if you would like further support!

Hope this helps!
Derek, Grass team

Reply from Grass

Jul 19, 2026

Hey Bollen,

Just wanted to clarify, Grass is not mining and Grass has nothing to do with your data. Grass is simply using your IP address to route web requests for scraping data on the public web (something that has been around for quite some time).

If you did not receive a great allocation it's likely due to an issue with your setup. It could be due to your app(s) not being up to date or not having a stable enough connection for Grass to use!

Hope this helps!
Derek, Grass team🌱

Reply from Grass

Jul 19, 2026

Hey!

Grass is designed to run in the background of your device as you use it so there are no additional electricity costs or costs to your internet. Grass does not use additional resources in that way.

Users were rewarded fairly based on their contributions to the network. If you did get much of a reward it's likely due to not getting many network points. This can happen because of your app(s) not being up to date or not having a stable enough connection for Grass to use!

Hope this helps!
Derek, Grass team 🌱

Reply from Grass

Jul 19, 2026

Hey Gideon

Just wanted to clarify a few things,

Grass is NOT mining. It's not the same as mining Bitcoin for example. Grass is simply using your spare bandwidth to route web requests to scrape data on the public web. It does NOT use hardware of your device aside from being a background process on your device as you use it.

For example, the Grass app on my MacBook Pro takes about 20mb of RAM and thats about it! So it's almost invisible as it runs on the device.

If you didnt get much of a reward it's likely due to either not updating your app(s) or not having a stable enough connection for Grass to use!

Hope this helps!
Derek- Grass team🌱