Grass Reviews 

427
•
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, most reviewers were let down by their experience overall. Customers are deeply frustrated by the extremely low financial returns received after running the mobile and desktop application continuously for years. Many consumers feel strongly that the final payouts fail to cover basic electricity expenses and internet bandwidth costs, leaving them disappointed with the project's results. However, some people mentioned that earlier phases of the project offered noticeably better outcomes and smoother distributions for early participants. Reviewers pointed out that initial token drops were somewhat acceptable before the severely disappointing second season dramatically lowered payouts and upset the community.

What people talk about most

Value for money

Clients share negative opinions on value for money, expressing deep disappointment over extremely low rewards... See more

Product

Users describe negative interactions with product due to extremely low token allocations after running... See more

Price

Consumers find price to be a severe disappointment, with reviewers reporting that rewards as low as a few... See more

User experience

Reviewers mention ambiguous feedback about user experience, noting that while consumers dedicated months... See more

Application

Reviewers highlight negative aspects of application, expressing profound disappointment after running the... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Paid just a few dollars for running it for ~2 years + referrals. Never trust airdrops and AI trash. 2nd star for Closed Alpha paying a lot.

Company replied

Rated 1 out of 5 stars

My experience with Grass has been extremely disappointing. They keep delaying everything until the 22nd of the month, supposedly to buy more time. Then, once the 22nd arrives, they suddenly claim... See more

Company replied

Rated 1 out of 5 stars

Grass was a great project that turned into a scam. 2 Devices, 2.38m uptime points, 592 days and only 3.45$ allocation. Also the team promised to allocate 170million tokens (worth around 85m$) but only... See more

Company replied

Rated 1 out of 5 stars

Been running nodes for grass for 2 years and they scammed us, they're not rewarding users like they're supposed to... please do not use use grass and if you're already a user please uninstall their... See more

Company replied


Company details

  1. Software Company

Written by the company

Grass is a network sharing application that enables users to sell their unused internet.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

427 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(427)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Waiting for great future

23 January 2024
Unprompted review
Grass logo

Reply from Grass

Hey Kanishka!

What a great future it will be! Thank you being an early adopter in Grass and participating in stage 1! Make sure you check your eligibility for rewards on Grassfoundation.io by Jan 15th! Thanks again Kanishka for the review.

Best Regards,
Derek- Grass team 🌱

Rated 3 out of 5 stars

In extension it is showing my 400…

In extension it is showing my 400 tokens but on dashboard it showing me 0 what is this ?
Just tell me so I will give you 5 stars.

18 January 2024
Unprompted review
Grass logo

Reply from Grass

Hey Annas!

I can see how you may be confused. Let me provide some clarity if thats okay! The daily Grass Points shown on your dashboard are estimates. At 12 AM UTC each day, a calculation updates your actual Grass Points. This process can take several hours, during which your Grass Points may temporarily disappear before reappearing once the calculation is complete. Regular recalculations ensure fair and accurate rewards!

If you have any further questions or need assistance, please don’t hesitate to reach out to our support team or connect with the community on Discord. We’re here to help and appreciate your continued support.

Best Regards,
Derek- Grass Team 🌱

Rated 5 out of 5 stars

Works in the background

Easy to set up. Runs smoothly in background no funny business.

29 December 2023
Unprompted review
Grass logo

Reply from Grass

Hey Kuholmen,

Grass is supposed to be extremely easy to use, setup, and start contributing to the network. Im glad you've had a similar experience! Thank you for your early participation and support!

Best Regards,
Derek- Grass team 🌱

Rated 1 out of 5 stars

I got hacked!

Guys, be careful, I installed the extension on the 26th of December and on the 27th my Metamask got hacked! I never understood what happened until I saw a YouTube video and some Reddit posts about Grass being a potential scam. Plus, it apparently records passwords and pins. Now I'll never be sure it was the Grass extension, but given all I know now, It is the most plausible explanation. DO NOT INSTALL!!

27 December 2023
Unprompted review
Grass logo

Reply from Grass

Hey!

Grass is designed with user safety and privacy in mind. The platform ensures that your personal data is never shared. Grass only allows verified institutions to use your unused internet bandwidth for safe activities such as price comparison and academic research. Your personal information is never shared or used; we never access or use your browsing history, and we do not sell your personal information. Grass is certified by industry-leading cybersecurity organizations like AppEsteem, ensuring your data and privacy are protected through world-class security standards.

If you have any further questions or need assistance, please don’t hesitate to reach out to our support team or connect with the community on Discord. We’re here to help and appreciate your continued support.

Best Regards,
Derek- Grass Team🌱

Rated 1 out of 5 stars

hope these can be the next big thing it…

hope these can be the next big thing it was okay before the ui now it lag so bad is all about referral if u don't have prepare to cry only the first people are making income am giving it one star. It truly sucks

9 January 2024
Unprompted review
Grass logo

Reply from Grass

Hey Chicken!

It doesn't sound like you've had a great experience. Really appreciate your support and bearing with us during the open beta period! We've since then launched the network and are now in stage 2! Many improvements have been made to the Grass experience and Id love for you to check it out! If you earned during stage 1 you may be eligible for rewards! You can check your eligibility on the Grass Foundation website. Appreciate your continued support and feedback Chicken!

Best Regards,
Derek- Grass Team🌱

Rated 1 out of 5 stars

It doesn't work It doesn't work for me Poor network quality - try connecting to a different network or turn off VPN if you have it enabled. me

It doesn't work for me
Poor network quality - try connecting to a different network or turn off VPN if you have it enabled.

10 January 2024
Unprompted review
Grass logo

Reply from Grass

Hey Karel!

FYI, we now have the desktop app which uses less than 5% of the resources of a Chromium browser and handles 10x more bandwidth than the extension! We can still try and get that extension working though! Try this:

1) restarting router
2) reinstall the extension
3)check your IP/get new IP

If it's still not working don’t hesitate to reach out to our support team or connect with the community on Discord. We’re here to help and appreciate your support!

Best Regards,
Derek- Grass Team🌱

Rated 5 out of 5 stars

Best Passive Income App

The experience has been great so far.

9 January 2024
Unprompted review
Grass logo

Reply from Grass

Hey Arijit,

Really glad to see you've had a great experience with the Grass extension. If you want to get more out of your experience id recommend the new Grass desktop app! It uses less than 5% of the resources of a Chromium browser and handles 10x more bandwidth than the extension! You can check it out on the Grass store by going to the dashboard!

Best Regards,
Dylan- Grass team 🌱

Rated 1 out of 5 stars

avoid using this extension

all 5 stars are paid or bot reviews trust pilot should remove them my advice to avoid getgrass.io extension it can steal your passwords or data also and u will not earn nothing there waste of time

4 January 2024
Unprompted review
Grass logo

Reply from Grass

Hey Aleksandar!

Just wanna let you know that Grass is designed with user safety and privacy in mind. The platform ensures that your personal data is never shared. Grass only allows verified institutions to use your unused internet bandwidth for safe activities such as price comparison and academic research. Your personal information is never shared or used; we never access or use your browsing history, and we do not sell your personal information. Grass is certified by industry-leading cybersecurity organizations like AppEsteem, ensuring your data and privacy are protected through world-class security standards. Here's a great article that goes into more detail: getgrass.io/blog/grass-puts-privacy-and-security-first

If you have any further questions or need assistance, please don’t hesitate to reach out to our support team or connect with the community on Discord. We’re here to help and appreciate your continued support!

Best Regards,
Dylan- Grass Team🌱

Rated 5 out of 5 stars

A favoriteYou need to have a computer, and immediately. If not, get it and don't miss this opportunity. project of innovation that…

A favorite project of innovation that encourages the internet

23 December 2023
Unprompted review
Grass logo

Reply from Grass

Hey friend!

Thank you for the early support! Grass really is building something special. I hoped you're in tuned with stage 2! We're expecting to see Live Context Retrieval (LCR), hardware, the rollout of the Grass app across new distribution channels, and more. I hope you made out well with stage 1!


Best Regards,
Dylan- Grass team 🌱

Rated 5 out of 5 stars

Great experience, nice community and a wonderful project

Easy to use and if it can uphold it's promises it's gonna reinvent how we view our internet connections and I'm very hyped to see what can become of this amazing project.

22 December 2023
Unprompted review
Grass logo

Reply from Grass

Wow!

Thrilled to read and really stoked you're having a great experience. Really appreciate your early support! Make sure you stay tuned for what's to come in stage 2 such as Live Context Retrieval (LCR), hardware, the rollout of the Grass app across new distribution channels, and more!

Thanks again,
Dylan- Grass team 🌱

Rated 5 out of 5 stars

Excellent project,I'm very confident in…

Excellent project,I'm very confident in the
team,it's going tô be a blast.

8 December 2023
Unprompted review
Grass logo

Reply from Grass

Hey Henrique, thanks for the support and your early participation in Grass! 🌱 Appreciate the review!

Best Regards,
Dylan- Grass team 🌱

Rated 1 out of 5 stars

Rewards users to post positive review

Honestly, I'm not into this app at all.

There is a possibility that it is a spyware extension like many others.

Besides I don't understand why they offer rewards to users for posting positive reviews.

I find it very ugly that a service would offer rewards in exchange for user review, it destroys trust from the start.

It creates an image of artificial trust

18 December 2023
Unprompted review
Grass logo

Reply from Grass

Hey Mark!

Totally understand the concern and I'd love to provide some clarity if thats okay! Grass doesn't reward users for providing reviews. Feedback is super important and we want to hear what you have to say!

Grass is designed with user safety and privacy in mind. The platform ensures that your personal data is never shared. Grass only allows verified institutions to use your unused internet bandwidth for safe activities such as price comparison and academic research. Your personal information is never shared or used; we never access or use your browsing history, and we do not sell your personal information. Grass is certified by industry-leading cybersecurity organizations like AppEsteem, ensuring your data and privacy are protected through world-class security standards.

If you have any further questions or need assistance, please don’t hesitate to reach out to our support team or connect with the community on Discord. We’re here to help and appreciate your continued support!

Best Regards,
Dylan- Grass Team🌱

Rated 1 out of 5 stars

Why your grass extension is so damn not…

Why your grass extension is so damn not working anymore... and this site wasting time writing with a fake review...

14 December 2023
Unprompted review
Grass logo

Reply from Grass

Hey Macky!

FYI, we now have the desktop app which uses less than 5% of the resources of a Chromium browser and handles 10x more bandwidth than the extension! We can still try and get that extension working though! Try this:

1) restarting router
2) reinstall the extension
3)check your IP/get new IP

If it's still not working don’t hesitate to reach out to our support team or connect with the community on Discord. We’re here to help and appreciate your support!

Best Regards,
Dylan- Grass Team🌱


Rated 5 out of 5 stars

Very good project and easy to mine

14 December 2023
Unprompted review
Grass logo

Reply from Grass

Hey Raymond,

Glad you're having a great experience! If you want to stop it up a notch Id recommend checking out the Grass desktop app, it's much more efficient than the extension and earns 2x! Thank you for the real early support!

Best Regards,
Dylan- Grass team 🌱

Rated 5 out of 5 stars

The Grass Experience...

It's been super existing been on the Grass experience. The Interface and upgrades are great and anticipating the evolution its bringing to the market.

10 October 2023
Unprompted review
Grass logo

Reply from Grass

Hey Daniel,

Really appreciate the great feedback and looking forward to the Grassy future! Thank you for your early participation!

All the best,
Dylan- Grass team 🌱

Rated 5 out of 5 stars

The idea of converting users unused…

The idea of converting users unused bandwidth and rewarding the user seems pretty great...the UI feels great to use.... looking forward for the launch

11 December 2023
Unprompted review
Grass logo

Reply from Grass

Hey Ghost!

Glad you're having a great experience. Really appreciate the positive feedback! Who doesn't love a great feeling UI? Thank you for being an early supporter of Grass and hoping you had a great experience in stage 1! Stage 2 has begun which will feature Live Context Retrieval (LCR), hardware, the rollout of the Grass app across new distribution channels, and more. Thanks again Ghost!

Best Regards,
Dlyan- Grass team 🌱

Rated 5 out of 5 stars

It's great that you can make money just…

It's great that you can make money just by connecting to the internet and keeping it running in the background.
It was also great to see that management was proactive in addressing issues that arose due to the network.

11 December 2023
Unprompted review
Grass logo

Reply from Grass

Hey Vinsensius,

Glad you've had a great experience and have been an early supporter of the Grass network. Really appreciate the great feedback! 🌱

Best Regards,
Dylan- Grass team 🌱

Rated 5 out of 5 stars

Good app

I tried this app on the recommendation of an influencer.
While the app was running, it did not interfere with other apps or work.
It is an innovative application that has generated new value!

9 December 2023
Unprompted review
Grass logo

Reply from Grass

Hey 豊中久!

Really appreciate the early support and contributing the Grass network during its alpha epoch! Make sure you're using the Grass desktop app for more efficient earnings at 2x! It uses less than 5% of the resources of a Chromium browser and handles 10x more bandwidth than the extension. Thanks again for the support!

Best Regards,
Dylan- Grass team 🌱

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