getdeardoc.com Reviews 282

We had a great experience working with DearDoc, especially with Fernanda. She was highly professional, responsive, and incredibly efficient throughout the entire process.

Fernanda stayed on top of every detail, communicated with clarity, and followed up promptly to ensure everything was executed exactly as requested. Her dedication and attention to detail truly stood out.

We really appreciate the support and look forward to continuing to work together.

— Juvanni Med Spa

DearDoc General Support was incredibly easy to use, and I received a response very quickly. I definitely prefer this method over calling or emailing. Fernanda was exceptional—she addressed all of my needs and answered my questions promptly, clearly, and thoroughly.

My experience with Manola Chebaux from the implementation team has been exceptional! She helps with any questions or problems that arise . She helps with other reputation/ websites to get the difficult things done , and follows through! Lastly she also follows up to make sure things are moving along.
Dr T

Martin was patient, professional and able to guide me through the process without difficulty.

DearDoc has been a great partner for our chiropractic office. They have helped us with our website, SEO, and AI chat bot, and it has made a real impact on our ability to attract and book new patients. The AI chat bot has been especially valuable because it helps answer questions and automatically book new patients for us, which has taken a lot of pressure off our team.

Fernanda has been wonderful to work with throughout the process. She is professional, responsive, and truly cares about helping our practice grow. We really appreciate everything DearDoc has done for us and would absolutely recommend them to other offices.

Cami, was very helpful in getting me introduced to the dashboard

Martin helped guide me through and helped with several issues and offered new possibilities for the future

Camille Castro was very open to stopping and listening to our needs. Additionally, she corrected what we asked for within less than 24 hours.
That kind of attention and result is the kind of care that I find to be professional, expert, knowledgeable and a company that I want to stay with and grow with
Be well,
Dr. Lara

Cassidy Knox was able to offer AI-based solutions that her experience indicate would be of benefit to our practice. She was knowledgeable about the products and answered my questions fully, maintaining a focus on the benefit offered to our practice throughout.

Camille was very helpful and quick in resolving my issue when I contacted Dear Doc via live chat. I'm very satisfied with the customer service support I received today!

Fernanda was great in helping me with a name transition!

My request was completed within minutes causing no delays in my day.

Cassidy Knox was very knowledgeable and very informative. I felt comfortable talking to her about my company's needs. Thank you for great service.

Had an appointment with Cassidy Knox today. Very clear, concise and to the point while being very engaging and friendly. She demonstrated the strengths of what DearDoc has done for my company and showed value objectivity. She took the time to demonstrate where we could do better with my companies website and new solutions DearDoc offers. Give her a raise...she's good.

Martin was very helpful and knowledgeable

Cassidy was very professional and knowledgeable in her review with me. She’s seems experienced and confident in her abilities. I enjoyed our time and feel like I’m in good hands with her lead.

Experience with the service ended up being far more frustrating than expected. Initial onboarding looked promising, but communication quickly became inconsistent. Questions required multiple follow-ups before receiving clear answer. Instead of a smooth support experience, responses often felt delayed and incomplete. Confidence in the service dropped because reliability never felt fully established. Customers deserve faster support and clearer communication from the start.