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1.7

Bad

TrustScore 1.5 out of 5

21 reviews

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Rated 1 out of 5 stars

Absolutely terrible experience!!

Absolutely terrible experience!!! There have been charges to my account that were not authorised. I went to change my account subscription and the website does not accept my account information and logs me out so I am unable to reset my password or retrieve my username. I have been battling with customer service and quite literally having a nightmare getting any help. I am currently escalating this issue. Horrible experience

7 May 2025
Unprompted review
Rated 1 out of 5 stars

Steer clear!

Signed up for 1 month, so daughter could have a try.
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First issue - preferences dont save. They say saved, but are not. Still at default.

Signed up for 1 month, but noticed it auto-renews - a known dodgy practice! But, was able to disable the autorenew after some faffing about (and made sure by taking off auto for them in Paypal).

Installed app on daughters phone, and started. Then, it just said Session Expired. And had to log in again.

Only, it wouldn't let me. On app OR website. Said incorrect username or password... Using their website, verified username cirrect and tried resetting password. Both worked fine, but STILL app and website said unknown username or password.

On refund, they offer $6.99 rather than the $7.99 paid.

Steer clear - something very dodgy about this!

30 December 2024
Unprompted review
Rated 1 out of 5 stars

Geocaches placed on our land without…

Geocaches placed on our land without permission. We have people mooching about who do not stay on the public footpath and have absolutely no idea where they are going.Geocaches hung on stock fencing where animals can lick and chew them. Thought people were supposed to get land owners permission. Contacted some guy on GAGB who was no help. Considering this is supposed to be a responsible pass time we have had our hedges cut,gaps made in hedges so geocachers can get through a hedge,geocaches left on fences where animals graze and a style damaged. NOT RESPONSIBLE BEHAVIOUR!!

26 October 2024
Unprompted review
Rated 5 out of 5 stars

I love geocaching

I love geocaching. It makes me go out of my way to go somewhere and I am always amazed at the places I find. A great activity to do with friends and family. Also, I really recommend trying geocaching when you go on holiday somewhere abroad. It takes you to places where the usual tourist places don't take you, and you can find rare hidden places.

20 September 2022
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing, especially the geocaching app though caching itself comes with concerns if you know what you’re doing it’s a lot of fun!

1 June 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant activity, amazing service

Geocaching.com has always provided a brilliant service for a very fun activity. The company regularly communicates with it's customers to make sure that they are happy. The social network team is also very helpful and posts great content regularly.
Out of all the geocaching websites, this on is by far the best and has the largest database.

29 March 2017
Unprompted review
Geocaching HQ logo

Reply from Geocaching HQ

Thank you for your kind words James. We really appreciate it. Happy Geocaching!

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