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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient team, highlighting their responsiveness and clear communication throughout the entire process. Many people found the service to be excellent, with the company often exceeding expectations and making complex setups, such as company formation, visa applications, and bank account openings, feel stress-free and seamless. Reviewers frequently mentioned the quick response times and the team's ability to handle everything efficiently, often completing processes faster than anticipated. The user experience is consistently described as smooth and well-organized, with customers appreciating the detailed guidance and support provided at every step, even accommodating busy schedules. The customer service is highly regarded, with many noting the team's dedication, approachability, and willingness to assist promptly, often available even on weekends.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as fast, uncomplicated, and very... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, responsiveness,... See more

Response time

Reviewers mention positive feedback about response time, with many expressing satisfaction with the speed and... See more

User experience

Users describe positive interactions with user experience, highlighting the ease and clarity of the process... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process of getting set up in Dubai with Genzone was super smooth and streamlined, we pretty much had nothing to do and hang out in our rental unit, and enjoy Dubai. A couple of appointments, and t... See more

Company replied

Rated 5 out of 5 stars

I came across Kevin while researching ways to move to dubai on Youtube. The GenZone team was excellent! The most professional, efficient team I've ever worked with. Extremely responsive and the whole... See more

Company replied

Rated 5 out of 5 stars

GenZone promise a lot and they went beyond their promises and my expectations. They helped me set up my free zone company, get a residence visa and Emirates ID and open bank accounts. Once I landed in... See more

Rated 5 out of 5 stars

Very timely responses and within 4 weeks end to end everything was setup. The group assigned to me was very knowledgeable and skilled and got through everything very quickly. The banking and accountin... See more


Company details

  1. Business Management Consultant
  2. Company Registry
  3. Property Investment
  4. Real Estate Agency
  5. Visa Consultant

Written by the company

At GenZone, we specialize in stress free company setup in Dubai free zones or mainland, and in the USA with US LLC's, GenZone also assists with real estate investment, asset protection, and citizenship services to high-net-worth individuals, entrepreneurs, and business owners.


Contact info

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The amazing reviews they have is for a…

The amazing reviews they have is for a reason, the setup was so simple with them and long after everything is even finished they are always there to support you with whatever you need. On the first call we ever had. They mentioned their team would be the first friends in Dubai that we would have and that was totally spot on. Thank you so much to the whole team for your support! 💎

5 March 2025
Rated 5 out of 5 stars

High Quality Service

If you want to get residency In UAE, and you want it done quickly and efficiently, then GenZone certainly delivers just that. Kevin and the team were extremely professional, highly attentive and friendly. I am very satisfied with the service I received, and would highly recommend GenZone.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Fast, Efficient, and Clear Process!

Fast, Efficient, and Clear Process!

I had an excellent experience with GenZone for my company setup and residency in Dubai. The entire process was fast, efficient, and straightforward, thanks to their professional approach.

What stood out the most was their quick responsiveness—they were always available to answer my questions and clarify any doubts, making the whole journey smooth and stress-free.

If you're looking for a reliable team to assist with setting up in Dubai, I highly recommend GenZone!

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience! Thank you!

I used GenZone to incorporate my business in Dubai and from the very start I’ve been so impressed by their knowledge and support.
It has been an exceptionally smooth process and they have guided me along the way.
Everything they promised they absolutely delivered… and more!
The whatsapp support is incredible. Almost immediate answers to ANY question!
If I could give 6 stars I would!

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Best company formation in dubai

The team at Genzone are a pleasure to work with to get your business setup in dubai. They know the answers to every single question! Smooth, step by step process and always available on WhatsApp. Brilliant service. They took care of every step in the process and i hope to work with them post residency in relation to the accounting and the ongoing admin associated with running a business in dubai. Thank you to the entire team!

1 March 2025
Unprompted review
Rated 5 out of 5 stars

GenZone, a valuable partner

GenZone has been an excellent partner on our relocation process to Dubai. They guided and helped us setting up our Company and obtaining visas and ID's for the whole family in record time. Professional, reliable, efficient and proactive in every aspect of the process. Bank accounts opened with dedicated teams and excellent connections. Kevin and his staff have been valuable partners able to fullfill / reply to each and every request we made about several different subjects. Kevin, Naufal and the entire GenZone team added a personal touch in our relationship and throughout the whole process. Super recommended!

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Experience with GenZone!

GenZone made the entire process of moving my company to Dubai seamless and stress-free. Their communication was outstanding - always helpful, fast, and proactive at every step. They guided me with expert knowledge and efficiency. It’s been great having them by my side throughout the process, and I can confidently say they are the go-to team for anyone looking to establish their business in Dubai. Highly recommend!

20 February 2025
Rated 5 out of 5 stars

Truly VIP service

Truly VIP service. For the price, it's a no brainer. There's lots of moving parts. I wouldn't have wanted to set-up a company in Dubai, banking, etc. all by myself. Kevin and his team were extremely helpful.

11 February 2025
Unprompted review
Rated 5 out of 5 stars

From the UK now happily living in…

From the UK now happily living in Dubai!

Still now, months after relocating to Dubai I’m still finding value in their service. When dealing with such an important thing as moving to the UAE, peace of mind is what I was looking for and genuinely, moving to Dubai and getting fully setup here was easier than paying a UK tax bill(and cheaper…)

They went above and beyond and still are, super friendly, super easy and the value in the community you get access to after can’t be overstated, already doing business with someone in the community to great success!

If you are looking to move to Dubai, just drop them a message and thank me later, I’m super happy I went with them and will continue to recommend them to everyone!

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Dubai Relocation

Relocating to Dubai was one of the biggest decisions of my life. While the internet provides a wealth of information, it’s often difficult to separate fact from fiction. My goal was to find the fastest and most efficient way to make my move.

I contacted numerous companies, but none inspired confidence - until I discovered GenZone. They crafted a personalized plan with clear timelines, and before I knew it, I was settled in Dubai with my resident Visa and Emirates ID. They even helped me expedite my bank account setup, and connected me with a developer to secure a great pre-construction unit.

Even after I got settled, GenZone continues to check in, ensuring everything was going smoothly. Their pricing is fair, and the quality of service reflects that. When making a decision this significant, don’t cut corners with a cheap option, you may end up paying for it in the long run.

28 December 2024
Rated 5 out of 5 stars

Thank you GenZone

GenZone has truly exceeded all of my expectations. Moving to Dubai can be a serious headache but thanks to their amazing service my process was completely stress free. They answered my questions 24/7 via WhatsApp, took care of everything, and allowed me to focus on my business. All for a great price as well. I would 100% recommend them.

9 February 2025
Unprompted review
Rated 5 out of 5 stars

Moving to dubai? Best experience with GenZone

These guys were so helpful at moving our company to Dubai - always responsive and super reliable. Definitely a 5 star experience. Every step of the process I felt that everything was being take care of perfectly and I had nothing to worry about.

8 February 2025
Unprompted review
Rated 5 out of 5 stars

Unmatched Responsiveness

Working with GenZone has been a first-class experience from start to finish. Their responsiveness is truly impressive, consistently addressing our inquiries within five minutes, no matter the time.

A special thanks to Kevin for his transparency when discussing prices and for providing such unfiltered and honest insights. His assistance in helping us onboard our team was invaluable and made the process seamless.

It has been an absolute pleasure collaborating with Kevin and the entire GenZone team. Highly recommended for their professionalism and outstanding service!

8 January 2025
Unprompted review
Rated 5 out of 5 stars

From Norway to Dubai 📈

Working with Team GenZone has been an absolute game-changer for us. From the moment we started the process of setting up our company in Dubai, they’ve been there every step of the way, making everything so much easier than we imagined.

Their customer service is truly exceptional. They’re professional, thorough, and always one step ahead, ensuring every detail is taken care of.
What’s even better is that you can ask them for help with absolutely anything, they’re always ready to assist, no matter what you need.

Setting up a company in Dubai and starting a business in a new market can be stressful, but having Team GenZone on our side felt like having a safety net. They made the whole process so much smoother, and we were able to focus on our goals without constantly worrying about the details.

If you’re looking to set up a business in Dubai, we highly recommend Team GenZone. They’re reliable, professional, and make you feel completely supported every step of the way.

4 January 2025
Unprompted review
Rated 5 out of 5 stars

Kevin and his team are the best

Kevin and his team are the best - they made my move from Canada to UAE so simple and seamless. I knew after one call with Kevin that he and his team were equipped and had the expertise to make this transition as easy as possible, and they certainly came through. Always responsive, hands on and extremely professional. I would recommend GenZone to anyone considering making the move to Dubai. Worth every penny.

30 June 2024
Unprompted review
Rated 5 out of 5 stars

A hassle free and streamlined company setup experience

I had a great experience setting up my company in Dubai with Genzone. After my initial inquiry, Kevin quickly got in touch and sent a PDF that explained all the steps and costs clearly. The payment process is done in stages as you go, which was reassuring since I didn’t have to pay a large amount upfront.

Kevin added me to a group with his team, who were all very helpful. Anytime I had a question, I’d get a reply within a few minutes from either Kevin or someone from his team, so communication was always fast and efficient. The trade license, visa, and medical tests all went smoothly. We did run into a small issue when opening one of my bank accounts, but they had a backup plan ready, so it got sorted quickly.

At no point did I feel unsupported during the process, which is why I’m more than happy to give them a 5-star rating.

1 September 2024
Rated 5 out of 5 stars

Canadians to UAE

Kevin and his team provided first class service for my wife and I. He helped us obtain our UAE Free Zone business, 2 Residencies, open business and personal bank accounts. I had a direct line to him. He was very responsive. Kevin and his team deliver exactly what they promise! After the experience I had, I fully trust in Genzone. I can guarantee, go with Genzone and you will be satisfied!

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. They set my comoany up in Dubai, sorted my vidls and residents cards all in the space of a few weeks.

The entire process ran like clockwork with constant communication and updates when anything happened. I also made a mistake on a document (my fault) and this was sorted out by Genzone talking to the Freezone Authority and straightening out my mistake. Something that I know would have been a nightmare had I needed to do this on my own.

Their service also continues when you land in Dubai. They arrnage my medical one or 2 days after I landed, I was met by a lovely guy at the medical centre who dealt with the appointment and the biometrics for me. It couldn't not have been easier.

This was a god send when I was already, tired and a bit strung out from a long flight and the stress of moving.

Best money I ever spent and was worth every penny. The cost versus the value is insane.

26 August 2024
Unprompted review

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