geneproprotein.com Reviews 74

worst then expected,
placed big order few months ago, neither got money nor got my order. scam

They are fraud and they are doing few positive reviews to maintain the dignity untill they have not return our money we had made the of $27k on june they have refund our money nor the new management is responding as well.

This company is a fraud untill they dont give the money back.

AMAZING STUFF, thanks jsut received will be back!

⚠️ Warning to anyone considering doing business with Genepro Protein

Our company made payments to **Genepro Protein Inc.** for a product order in October 2025. The payments were made in two transactions, each for **$38,918**, on **October 6, 2025** and **October 22, 2025**.

To date, we have **not received the goods** and **no refund has been issued**.

Recently, we noticed several **new positive reviews** claiming that the company has new management and that everything is now operating normally. However, our experience suggests otherwise.

We attempted to contact the **new management** via email to resolve this matter and request either delivery of the goods or a refund. Unfortunately, **our email could not even be delivered**, and we have received **no response from anyone representing the company**.

Because of this, we are seriously concerned that the **recent positive reviews may not reflect the actual situation**. From our perspective, there is still **no clear communication channel, no response, and no resolution** for existing customers who paid significant amounts of money.

If the new management is legitimate and committed to resolving past issues, we respectfully ask them to **contact us directly and resolve our outstanding order immediately**.

Until then, potential customers should **exercise extreme caution** before sending any payment.

It was great to work with the new owners and I look forward to working with them in the future.

This stuff is so good. Will be ordering more!

Super amazing experience working with the new owners. Excited to see where they take the company!

Working with the new owners has been great. I highly recommend, as it is a good product.

New Management, Same Unresolved Issue

We were informed that Genepro now has new management, and we were hopeful that our long-pending issue would finally be resolved in a professional and fair manner.

Unfortunately, despite the change in management, our previous pending stock and reimbursement matter is still unresolved.

Our company placed and paid for inventory, and to date we have neither received the remaining stock nor any reimbursement for the outstanding amount. We have contacted the new management multiple times expecting transparency and a proper resolution, but no clear timeline or final solution has been provided.

A change in management should also mean a change in accountability and customer treatment. So far, our experience remains the same — delayed responses and no practical action on our pending stock or refund.

We request the new management of Genepro to take responsibility for all previous commitments and immediately resolve either:

delivery of our pending inventory, or

full reimbursement of our outstanding payment.

We are still willing to resolve this matter professionally, but continued delays are unacceptable.

Love this place. New owners turned it around and have made it fast and easy. Definitely will be buying again.

New owners were great to work with placed an order a little over 10 days ago paid in full and was shipped very fast and delivered. Looking forward to ordering again

I received my order of the 45 serving size protein last week. Very pleased with the speed of delivery and the quality of the product. This will be my go to protein powder going forward!

Very Great Brand love working with the new owner they have really changed everything and made everything so much faster and easier process! Thank you

Those new owners are very easy to work with Placed my order and within the hour I had all the docs I needed.
ship went smooth will definitely work with again and do recommend

Great to be working with the new owners

Received my shipping number right after ordering. Arrived on time, easy to track, process was smooth.

Hi,
I was skeptical at first ordering this product for my Amazon store. But I know the new owner personally who is a very professional guy. The new owners are managing it well. I received my wholesale order on time.
Thank you!

New owners turned it all around. Great working with them and can’t wait to see what the future holds

I paid $31,003.25 to Genepro for services that were never completed. After receiving the full payment, communication from their side gradually stopped and then completely ceased. Multiple follow-ups via email and other channels went unanswered.

When I finally managed to get a response, I was told that the company is “bankrupt”, yet no official notice, refund plan, or transparent explanation was ever provided. Taking a client’s money and then disappearing, only to later claim financial collapse, is completely unacceptable and unprofessional.

This situation has caused significant financial loss and stress. If Genepro was facing financial difficulties, clients should have been informed before accepting payments—not after the money was already taken.

Based on my experience, I strongly advise others to avoid doing business with Genepro until they can demonstrate accountability, transparency, and a clear resolution process for affected customers.