Gempundit 

I recently purchased a Blue Sapphire (Neelam) from GemPundit, and my overall experience was excellent. The gemstone I received appears to be genuine and of very good quality. It was accompanied by an authenticity certificate from IIGJ, which gave me additional confidence in the purchase.

I would especially like to thank Sheetal Ma’am for her outstanding support. She guided me patiently and professionally from the very beginning of the inquiry until the final purchase, answering all my questions and helping me choose the most suitable stone. Her assistance made the entire process smooth and trustworthy.

I truly appreciate the transparency, guidance, and service provided by the GemPundit team. I would confidently recommend them to anyone looking for authentic gemstones.

I did my 3rd purchase from Gem Pundit... The quality of gems are unquestionable, whatever ring designs and size I have ordered, the products r true to the image and quality as shown on website. The customer executive ( My contact point has always been Sheetal) is well experienced... She understands the requirements and has always helped me through out the purchase procedure! Always available to reply to my queries from placing order to receiving it.

Sheetal explained the details of the product. She made us knowledgeable about the items we were to order and convinced us . We were very impressed with her and took the decision to order the products from her.

I have purchased emerald from gem pundit website. The ordering process was very smooth . Overall great experience.

I am extremely disappointed with my experience with Gempundit, and I strongly caution international customers before purchasing from them.

I am based in Toronto, Canada, and purchased a silver ring with blue sapphire for approximately CAD 1,700. When I received the ring, it did not fit my finger properly, and the sapphire had multiple visible inclusions. Due to this, I decided to return the ring and reorder a new one with a better-quality sapphire at a higher price.

Before returning the item, I followed every instruction provided by Gempundit’s support team. On December 11, 2025, I shipped the ring back to India via UPS, attaching all required documents, including the original invoice and return paperwork, exactly as advised.

Since then, the ring has been stuck in Indian customs for nearly two months. I have now been told there are “restrictions on importing silver into India,” which makes no sense in this case:
1. The silver is of Indian origin, not a new import.
2. This is a return shipment, not a fresh purchase.
3. I complied fully with the company’s documented return process.

Despite this, Gempundit has taken no effective action to resolve the situation. The responsibility to prove to customs that this is a return of Indian-origin silver lies with the company, not the customer. Repeated follow-ups have resulted only in vague responses such as “we are working on it,” with no timeline, no accountability, and no resolution.

At this point, CAD 1,700 of my money is at risk, and the situation has become critical. This delay is not due to any mistake on my end, yet I am the one bearing the financial stress.

For a company dealing in high-value gemstones, this level of post-sale support is unacceptable. If you are an international buyer, be aware that returns can turn into a nightmare, and you may be left helpless if issues arise.

I sincerely hope Gempundit takes responsibility and resolves this immediately, but based on my experience so far, I cannot recommend this company.

Great service. I wanted to purchase a pukhraj ring and Sheetal from gempundit shared the best possible options to me. Since I was skeptical of purchasing a gemstone online I visited their Gurugram office and finalized the gemstone. The ring was true to size and hallmarked as expected. Overall a great experience. I recommended

The team is quite helpful and it was an effortless experience overall

I purchased a blue sapphire stone from Gem Pandit. I had a great experience with them, especially Sheetal; she guided me throughout the purchasing journey. I will recommend them to anyone who wants a genuine gemstone. Please go with Gem Pandit.

Good buying experience

I am extremely pleased with this gemstone. The color is rich and vibrant, clean and precise, and the overall brilliance is even better than expected. The stone looks completely natural and high quality, and it has a strong, elegant presence when worn. Packaging and presentation were excellent as well, which made the whole experience feel very special. I would gladly recommend this gemstone and seller to anyone looking for something truly beautiful.

Hi,

I had a very bad experience with their stone setting not just once but twice. They will say that the stone will not come out but after wearing it regularly, few months later the stone will come out. I bought a citrine ring from that has white stones set around it. I use to wear it on and off last week after wearing it for 3days, I see that one of the white stone is missing. Now the ring is wasted if I am not able to get it repaired

They offer a wide range of products, spanning from budget-friendly options to luxury items. Also gemstone team provided expert guidance to help me understand the purpose, quality, and budget that best suits my need. Additionally, they provided dedicated backend support until my product arrived.

The ring and gems looks clean, elegant, and masculine. The simple silver setting really lets the stone stand out without looking flashy.

Had a great experience. Sheetal's help was appreciative and significant, in selecting the gemstone and going forward on buying it. Thanks Gempundit team

I am happy with the sales person Sheetal. She is very responsive and asset to the gem pundit team.
I have received the gem in time. Let's see how it effects.

Got the pendent with instructions of how to take care the pearl and how to wear that

All is well, great support and favorable pricing

I would like to express my sincere appreciation for the outstanding support provided by Sheetal. She has been incredibly helpful in guiding me through the selection of the right gemstones—Neelam, Panna, Opal, and Firoza—as well as in choosing the perfect ring and bracelet designs for each.

Throughout the entire process, Sheetal displayed exceptional professionalism, politeness, and remarkable patience. Her expertise and calm approach made me feel truly confident and trusted while dealing with her.

Sheetal’s dedication to customer satisfaction is commendable, and she genuinely deserves recognition and appreciation from her leaders. Her service has made my experience with GemPundit absolutely wonderful.

This company stole my money. I live in USA. They took over one month to send me the stone, which I never received. I payed 600 then 400 to UPS. I never received it and I have been emailing them daily and they never reply unless I send many emails to which they reply the same thing for the last three weeks almost. I have been on the phone with UPS several times for hours the international department who are also unhelpful and on tracking says I wasn’t reached when I have called them over 50 times. However they told me the shipper in India has not contacted them once. Yet gempundit keeps telling me they are looking into it for three weeks now! DO NOT SHOP WITH THEM!