They won’t refund money because Amazon told me that very sorry someone forget removing account iPad then blocked my account how get can’t log in won’t they shut down already no none told say email to... See more
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See what reviewers are saying
Wanted a SIM free phone for my son.He of course wanted a Apple product, buying refurbished model made it a affordable option. Ordered through Backmarket, phone supplied by Gecko. Easy order process... See more
Wow - this refurbished phone bought through Gecko mobile is in brilliant condition and has surpassed my expectations. It works perfectly, has 100%battery health and arrived on the day as promised. Ext... See more
I had my reservations after reading some of the reviews on here.. but decided to sell my iPhone. I posted in the prepaid packaging - checked the tracker a week later and there had been an internal iss... See more
Company details
Contact info
Unit 16, City Industrial Estate, Michael Browning Way, Exeter, EX2 8DD, EX4 3SR, Exeter, United Kingdom
- 03333 447047
- support@geckomobilerecycling.co.uk
- www.geckomobilerecycling.co.uk
4.6
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My son bought this for me so was easy
25 April 2023
Unprompted review
Great experience!
Great experience - ordered my ‘new’ phone through BackMarket at a good price with a year’s warranty for and extra £20. It arrived a few days later with an offer to extend the warranty for another year for free!
The phone’s in great condition overall for a preowned device… I won’t be buying first hand technology again!
4 April 2023
Unprompted review
Delighted
Really fast delivery and exactly as descibed in the web site cheers guys
25 April 2023
Unprompted review
Gecko Mobile to the Rescue
swift replies and swift Delivery from Gecko Mobile Exeter. Good choices and Phone Great condition also and extended warranty for leaving this Review also good service indeed
13 April 2023
Unprompted review
Delivery was really fast
Delivery was really fast, packaged well.
Phone to look at is in very good condition! A few light scratches but not very noticeable. Haven't yet charged or turned the phone on as its a gift.
23 April 2023
Unprompted review
Reconditioned iphone 11 excellent value
Reconditioned iphone 11 that was supposedly in Bronze condition seems perfect to me. No marks or cracks on the screen. So I was able to buy a phone with 128Gb for a good price.
5 April 2023
Unprompted review
Good Iphone 11.
19 April 2023
Unprompted review
Very swift service with lots of good…
Very swift service with lots of good feed back response
21 April 2023
Unprompted review
Fantastic!
Quick delivery and phone was in perfect condition, like new!
19 April 2023
Unprompted review
This is not the first time I have used…
This is not the first time I have used trustpilot I have used it a few time and not once have you guess been disappointing everything ordering to delivery top marks great prices excellent tech the only problem I have is that the battery dies to quick but other than that 5 ⭐️
20 April 2023
Unprompted review
Yeah good experience
4 April 2023
Unprompted review
Very disappointing experience!!
I decided to sell an iPhone 8 which I categorised as "poor" and was offered £46. On receipt of the phone, I was informed of various issues and it was re-categorised, "falling under the Faulty condition category - New faulty price given". The "faulty" price offered was £4.60. Yet their website shows £30.60 for a "faulty" iPhone 8. No idea how they reached £4.60. No transparency at all in their pricing for sellers. Extremely disappointing.
20 April 2023
Unprompted review
This company is scum I paid £240 for…
This company is scum I paid £240 for phone after few months it developed fault when I asked to repair under the 12 month warranty they refused
Don’t buy any from never recommend them swear is scum stay away unkesss you want throw your money away
27 September 2022
Reply from Gecko Mobile
Hi Hali,
Thanks for your feedback.
I can see here that, as we explained, our technicians have determined that your device is not covered by the warranty for the following reason; "the internal device has been tampered which voids the warranty". Thus your device was returned without service, as per our T&C.
If you need anything further, please get in touch,
Gecko Mobile
Great condition phone
18 April 2023
Unprompted review
Solid overall
Solid overall, minor scratches on lens, 85% battery health on the dot but alright condition
18 April 2023
Unprompted review
Phone works well and arrived quickly
18 April 2023
Unprompted review
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