Gear4 Motorcycles Reviews 

7
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Motorcycle Shop
  2. Motor Vehicle Dealer
  3. Motorcycle Dealer
  4. Motorcycle Equipment and Accessories Store
  5. Motorcycle Parts Store
  6. Used Motorcycle Dealer

Written by the company

Gear4 Motorcycles are the UK's leading retailer of KTM, Husqvarna, GasGas, Honda, Montesa & CFMOTO Motorcycles, along with their associated parts and clothing ranges, the amazing KTM Powerparts, KTM Powerwear, clothing and accessories from both Husqvarna and Honda. Further more Gear4 specialise in other major brands like WP Pro Components & Fox Racing products, catering for both offroad and street riders. Based in Market Deeping near Peterborough, our modern premises provide the perfect environment for all things two wheels. The team will be on hand to answer your questions and take care of your needs. Hope to see you in store soon but if you can't get to see us our website operates 24/7 and is packed with all the latest products.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(7)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

KTM 390 Adventure purchase

February 2025. Had a great experience dealing with Rory at Gear4 Motorcycles. I purchased a new KTM 390 Adventure at a very discounted and competitive price. Rory was welcoming and easy to deal with. There was no pressure put upon me over the purchase or "you also needed this and this" to go with the bike like other dealers sometimes apply.
The premises are awesome! Excellent layout with a good range of bikes with some very good deals to be had. Also has an excellent clothing department and an area to chill out in if you are waiting for a service etc.
I shall definitely be dealing with them again.
Thank you Gear4 for your professionalism. Highly rated dealer.

21 February 2025
Unprompted review
Gear4 Motorcycles logo

Reply from Gear4 Motorcycles

Good Morning John, thank you for leaving us your kind review and we hope you are enjoying the bike. You know where we are if we can be of any further assistance, all the best.

Team Gear4

Rated 5 out of 5 stars

Nothing but superb service over the years

I've had nothing but superb service from Gear4 parts department over the years I have been dealing with them. They are my preferred parts supplier for my KTM, Husky and Gas Gas. Reliable, good stock, good prices and brilliant communication.

18 November 2024
Unprompted review
Gear4 Motorcycles logo

Reply from Gear4 Motorcycles

Good Morning Ian, we're so glad we can continue to assist you and hope to do so again in the future. Thank you for taking the time to leave us your kind review!

Team Gear4

Rated 5 out of 5 stars

I was a bit wary of ordering a rear…

I was a bit wary of ordering a rear spring for my KTM as it was on backorder and out of stock. I purchased it, and then contacted gear4 a couple of days later to check if the stock had arrived. They responded to my message quickly, the part arrived, and i've just had a message from royal mail saying it’s on the way. Quick compared to past experiences on other sites and can't really fault gear4 for communication. Nice work.

9 August 2024
Unprompted review
Gear4 Motorcycles logo

Reply from Gear4 Motorcycles

Good Afternoon Joshua, glad we could help out and provide a good level of service! If we can be of any further assistance in the future please do not hesitate to get in touch.

Team Gear4

Rated 5 out of 5 stars

Great Service

Just bought some KTM powerpart mirrors and a Jacket. I accidentally paid for postage twice. I was really impressed that Gear 4 contacted me and refunded the extra postage without prompting. My order arrived the next day very well packaged. I can not recommend this company highly enough. Thank you and I look forward to buying from you again.

25 June 2024
Unprompted review
Gear4 Motorcycles logo

Reply from Gear4 Motorcycles

Good Morning Ranald, thank you for taking the time to leave us your kind review! We're more than happy to help and hope to again in the future.

Team Gear4

Rated 5 out of 5 stars

After trying multiple companies to…

After trying multiple companies to source parts for my KTM, I came across Carl. Everywhere else I had looked or spoken to had no idea what I was looking for and were just really unhelpful. As soon as I spoke to Carl here, he found exactly what I needed and gave extra support and advice which was no hassle at all. He went above and beyond and contacted KTM directly to source me a manual for my bike and sent it all over in pdf via email. Will be sure to use these guys from now on! Thank you for all your help and support. -Jak

8 June 2024
Unprompted review
Gear4 Motorcycles logo

Reply from Gear4 Motorcycles

Good Morning Roxanne, so glad we could assist and thank you for taking the time to leave us your kind review! If we can be of any further assistance please do not hesitate to get in touch.

Team Gear4

Rated 5 out of 5 stars

Excellent as always


Excellent as always, I hit Barney in the parts department with another challenge to see if he could get me a baffle for my Akrapovic on my 690, a exhaust that is no longer in the catalog, he found it and ordered it within 5 mins, way and beyond what I had expected of him.
Thanks again Barney & Gear4

17 May 2024
Unprompted review
Gear4 Motorcycles logo

Reply from Gear4 Motorcycles

Good Morning Simon, thanks for taking the time to leave us your kind review. We're glad we could help and hope to again in the future!

Team Gear4

Rated 5 out of 5 stars

Superb team at Peterborough.

Since purchasing a KTM Duke from Gear 4 a couple of years ago, I have never ceased to be impressed by the level of customer service. I live in South East London and we found Gear 4 in Peterborough during a web search for a specific 2020 KTM Duke 125 that my son wanted. Gear 4 had a machine still in stock and competetively priced it along with a number of upgrades we wanted. They also arranged for the bike to be delivered to us. Since then we have bought spares from them, even though they are a long way from us. They always seem to have what we need or are able to get the parts quickly. The team are super friendly and genuinely interested in providing a great experience. I just called to get some help with a spark plug issue, and the parts team have again gone over and above sourcing the info I need and providing the part I wanted. So refreshing... Thanks everyone at Gear 4 Peterborough.

12 May 2023
Unprompted review
Gear4 Motorcycles logo

Reply from Gear4 Motorcycles

Good Morning Chris, thanks so much for your review! It really means a lot to hear your feedback and we're glad we could assist, if you ever need anything else do not hesitate to get in touch.

Team Gear4

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look