Avoid this company at all costs! Have had nothing but trouble with electric gate openers which were supposed to be a superior product. Spent months trying to resolve a mechanical issue, with numerous... See more
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Gate motors send out so many parcels that they have elected not to send texts saying when their chosen courier company will deliver. Therefore, paid for next day delivery; didn’t know that package w... See more
Bought and had a sliding gate system installed in 2021. The gate stopped working last week. I found a London engineer who put the fear of god into me about cost. I called Calum instead -... See more
After one week of waiting, my order had not arrived. On phoning, I was told that my original order had not been processed, but that it would be done immediately. Despite my request to have it sent ex... See more
Company replied
Company details
Written by the company
We supply gate automation and access control products for swing & sliding gates. Just give us a call and we'll provide you with friendly, honest advice on the most suitable products for your system.
Contact info
BH12 4PE, Poole, United Kingdom
- 01202-717191
- sales@gatemotors.co.uk
- www.gatemotors.co.uk
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Hasn’t replied to negative reviews
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Excellent service staff extremely…
Excellent service staff extremely helpful
Gate Motors were very helpful and…
Gate Motors were very helpful and efficient in identifying the actuator which we needed for our roof vents and supplying it.
Had exactly what I needed and delivered…
Had exactly what I needed and delivered within 36 hours of a 5.00 pm order thank you
Excellent company to deal with
Excellent company to deal with and fantastic level of service and support. Went extra mile to source a discontinued product for my gates. Thanks again to Craig.
Hi I made my sliding gate over 5 years…
Hi I made my sliding gate over 5 years ago and during the covid19 lock down I had the time to look for a auto gate kit. I found gate motors uk on line there equipment sounded great and to my budget so gave them a call and they confirmed what my requirements were I ordered that day and the complete kit arrived a few days later. I unpacked the Mover cat sliding gate and checked all had been sent and it was complete. I installed the Mover cat sliding gate equipment the following day it took me just over half a day for the hard wear side using the installation manual supplied and found it very easy to follow.
I then started to program control panel (Q80S) to my requirements with the manual supplied this was very easy too. I would recommend this company and equipment.
Needed a replacement Rain Controller…
Needed a replacement Rain Controller for our conservatory. Gate Motors had one in stock and delivered it within a few days of ordering. Excellent controller and does the job well. Very friendly service.
Unbelievable after sales support.
When I was given the task of organising communal gates I was worried about where to buy the equiptment from, incase it went wrong or I needed technical support.
It took a while for me to get the understanding of the gates and how they worked and how to programme the gates.
I must have spoken to Nathan 20 times and everytime he gave me the support I needed.
He would speak to Italy and then to me, he was very very helpful and I am so pleased I purchased the gates from this company.
Thank you so much
Steve

Reply from GateMotors.co.uk
Very Good Service Thank You.
Double gate kit
I needed a double gate kit but was unsure what was needed. Craig helped me out with great knowledge and patience. This has now arrived and been installed and couldn’t be happier
Good products
Good products, customer sales service is good from Craig, but the company makes mistakes with orders, and get details wrong on the telephone even when you give them the right details. Can be a little inefficient.

Reply from GateMotors.co.uk
We still haven’t received all of our…
We still haven’t received all of our goods, we’ve called and emailed twice now!

Reply from GateMotors.co.uk
Very good experience with Gate Motors
Very good experience with Gate Motors. I undertook a partial DIY installation for a new gate including replacement of legacy system with new Protecto system (an electrician performed all of the wiring). Nathan provided pre-purcharse installation advice based on photo's of the gates & posts, and then supported resolution of programming issues once installed including factory testing of one of the arms. Very helpful and good service. Would recommend.
After one week of waiting
After one week of waiting, my order had not arrived. On phoning, I was told that my original order had not been processed, but that it would be done immediately. Despite my request to have it sent express in part consolation, I had to wait a further three days for delivery.
The instructions to set up the remote controls did not work, and I had to be talked through the set up process over the phone. It took two separate staff giving different instructions before the remotes all worked. The gates mow work OK, hope nothing more goes wrong.

Reply from GateMotors.co.uk
Great company to work with reliable…
Great company to work with reliable fast service with great customer support 👍
Great help with an enquiry on a gate…
Great help with an enquiry on a gate problem and sorted with a cheaper option
Great kits with a very helpful service
Excellent service
We made a error in ordering wrong…
We made a error in ordering wrong motors for gates, tried to contact customer service for help in this matter, initially they were understanding but after couldn’t get to speak to customer service. I am sure the products are excellent but make sure you order right motor or your on your own.

Reply from GateMotors.co.uk
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