Gas-Fix Reviews 

671
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service, often highlighting its efficiency and reliability. People frequently commend the staff for being polite, friendly, and highly professional in their interactions. Many reviewers also appreciate the meticulousness of the work, noting that areas are left clean and tidy after completion. Customers frequently highlight the engineers' knowledge and helpful advice, often going above and beyond to resolve issues. Many also commend the company for its excellent communication and punctuality, ensuring a smooth and reliable experience.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the efficiency,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Customer service

Clients share positive opinions on customer service, with many expressing satisfaction and loyalty to the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time boiler service from Gas-Fix. Not rushed, well explained and also fixed a leaking radiator pro bono. Also responded to wide range of questions including related to my mothers boiler. Had a v... See more

Rated 5 out of 5 stars

Craig from Gas-fix turned up well within the window given, to carry out annual boiler and gas fire service. Very thorough work and very conscientious about leaving the work areas clean and tidy.All g... See more

Rated 5 out of 5 stars

Gas-fix always do our gas boiler services but this review is for the way they fitted a new boiler. The work was undertaken in a very professional manner and everything was explained thoroughly. There... See more

Rated 5 out of 5 stars

We were contacted to agree an appointment convenient to us. Luckily an earlier date became available and was accepted. Technician arrived ontime and removed his footwear when enrering our property.... See more


Company details

  1. Gas Engineer
  2. Gas Installation Service

Information provided by various external sources

Gas-Fix Waterlooville. Gas-Fix offer a complete service, from gas boiler fault finding and repairs, servicing and upgrading your current central heating system. Gas-Fix.com only fit gas boilers from reputable manufacturers with a proven reliability rec...


Contact info

4.9

Excellent

TrustScore 5 out of 5

671 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(671)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

I’m very pleased with the service…

I’m very pleased with the service provided by Craig, who fixed our central heating and hot water issue. He was professional, efficient, and resolved the problem quickly. Craig kept us informed throughout and even provided a real-time update on when he would arrive, which was greatly appreciated. He was punctual and well-mannered. Highly recommend his services!

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Gas-Fix supplied and installed our boiler a few years ago. We recently had a problem with the boiler making banging noises and shutting down, it wasn't too bad as the boiler restarted after a while, but we were concerned, given the time of year, should it get any worse. I called them on 10th Dec and the issue was promptly resolved. Thanks Tyler for a great job.

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Tyler arrived for the appointment in time range specified, he was as always very nice great customer service. Checked back next day that all was ok with our service. Very reasonable price as well

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Boiler annual service

My boiler was coming up for its annual service and, having used Gas-Fix last year, I received an e-mail reminder from them that it was due.
Booked in for 10th December and Tyler arrived to carry out the job. Very friendly person, just left him to get on with things.
Will be using Gas-Fix again next year.

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Gas Fix 10out of 10have had gas fix to put some new…

I have had gas fix to put some new radiators in for me and also to service my gas fire and Andrew and Darryl are brilliant they are very thorough in what they do and nothing is too much trouble .after they have done the job they keep in touch by text to make sure everything is OK I recently asked if they could bleed one of my radiators and they came out to do that too .l would recommend anyone to give them a ring you won't be disappointed I wouldn't use anyone else .

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Safety First Class

Faint smell of LPG Calor gas detected in cupboard beneath cooking hob. Called Gas-Fix, our local firm whom we use for annual boiler servicing and other tasks, who called the following day; identified source of minor leak, rectified this and provided additional useful advice.
We have a 'closed feed' plumbing system which only Gas-Fix seem to comprehend. What a pity they are not plumbers too.
Not cheap but why should they be for such a premium service when a gas hazard could exist?

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Gas Fix are my 'Go-To' heating specialists.

Craig arrived spot on time and did a thorough job in servicing my house boiler.
Considering the time Craig spent expelling what he was doing I am delighted with Craig and Gas Fix in general.
Gas Fix are an excellent value for money company.
The e-mail reminders and invoicing was fast and efficient.
Thank you Gas Fix..!

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Quick response

I had no thermostat reading and therefore no heat on a cold day. Over the phone the diagnosis was given that the batteries needed replacing. I tried to do this but the battery compartment was stuck. I phoned again and was promised a visit late in the day but late morning the engineer arrived and found the problem was a stuck battery. He quickly fitted new batteries and then checked that the system was working. Thank you so much.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

The communication from gas fix is…

The communication from gas fix is amazing. They send you reminders and message you to let you know the are on their way. We just had a boiler service but it was quick.and efficient, vert friendly.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Went above and beyond to help me out

This company was booked up but due to selling my house I needed to get a service done on my boiler. They arranged for an engineer to work overtime to help me out. He was on time, clean, did the job very well and was very polite. He even text the next day to check all was well. Very happy with Gas-Fix they really went above and beyond.

16 November 2024
Unprompted review

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