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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the staff's professionalism, friendliness, and helpfulness. Many people appreciate the exceptional customer service, noting clear communication and a customer-focused approach. Reviewers also frequently mention fair pricing and the high quality of work performed. The engineers are often described as knowledgeable, tidy, and efficient, with many customers appreciating their respectful attitude towards their homes. However, some customers reported an isolated incident of a driver exhibiting road rage, which caused concern about the company's representation.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the professionalism and efficiency of the... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the team for being... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the politeness,... See more

Price

Consumers find price to be positive. Many reviewers highlight competitive and fair pricing, often noting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual gas boiler service on Saturday 28th June 2025. Work carried out by Darryl. Arrived on time. Polite, friendly and professional throughout. Work completed thoroughly. All paperwork completed wi... See more

Rated 5 out of 5 stars

First time boiler service from Gas-Fix. Not rushed, well explained and also fixed a leaking radiator pro bono. Also responded to wide range of questions including related to my mothers boiler. Had a v... See more

Rated 5 out of 5 stars

Gas-fix always do our gas boiler services but this review is for the way they fitted a new boiler. The work was undertaken in a very professional manner and everything was explained thoroughly. There... See more

Rated 5 out of 5 stars

Craig from Gas-fix turned up well within the window given, to carry out annual boiler and gas fire service. Very thorough work and very conscientious about leaving the work areas clean and tidy.All g... See more


Company details

  1. Gas Engineer
  2. Gas Installation Service

Information provided by various external sources

Gas-Fix Waterlooville. Gas-Fix offer a complete service, from gas boiler fault finding and repairs, servicing and upgrading your current central heating system. Gas-Fix.com only fit gas boilers from reputable manufacturers with a proven reliability rec...


Contact info

4.9

Excellent

TrustScore 5 out of 5

668 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Leaking joint cured no problem.

Had a leak on a very difficult joint on central heating system and boiler needed a good service. Ian came fixed the leak without any problems and serviced the boiler. Also good to see he had a first year apprentice with him. Excellent service all round from Gas-Fix. Thank you.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent response to our call

We phoned Gasfix on 23 Dec as our wet underfloor heating system was not working. We explained the urgency and an engineer (Iain) was with us by 2.30 who got the heating working within the hour. He also explained a potential problem we had with the system and offered advice for the future. We will arrange for this additional work yo be undertaken later in 2026.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service from confident and knowledgable techniians.

We were contacted to agree an appointment convenient to us. Luckily an earlier date became available and was accepted. Technician arrived ontime and removed his footwear when enrering our property.
Politely declined our offer of a hotdrink and explained what he was going to do on the visit. A brief conversation took place and he commenced work. On completion he advised us on the health of the system and made suggestions as to what could improve performance and likely timeframes they could be made in.
At no time was a hard sell made. The work area was cleaned and made tidy, we were asked if we had questions or suggestions and left site. We have been with this company for years now and have no plans to change.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Gas fix have been exceptional in their…

Gas fix have been exceptional in their work. Apart from a small hiccup which was resolved quickly in out of hours service. Thank you to all the team involved, all of you were extremely helpful. I would recommend to a friend. Thank you

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Gas-fix are very good

Gas-fix always do our gas boiler services but this review is for the way they fitted a new boiler. The work was undertaken in a very professional manner and everything was explained thoroughly. There was no mess to tidy up and the work was finished in a timely manner. Gary our fitter also tried to fix a towel rail which wasn’t working and he thought he’d failed, but I can confirm that that is now working well, so excellent work all round. Thank you.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Engineer arrived within the timeslot. He was knowledgeable and polite (as always).
Can't fault the service I receive from Gas Fix

6 November 2025
Unprompted review
Rated 5 out of 5 stars

It became necessary to replace our gas…

It became necessary to replace our gas boiler. Gary provided clear recommendations and helpful advice.
He ordered our selected replacement and fitted it a short time later.
He gave easy to understand answers to all our questions plus a a range of tips and background guidance to assist us.
The completed work looked very good and all obsolete items/general rubbish were removed leaving everything clean and tidy.
A polite, friendly and knowledgeable contractor throughout.
We were left feeling confident about the new installation, all our expectations met.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Gas-Fix

I’ve been with Gas-Fix for over 10 years. They are reliable, competent, professional and courteous. Good value for money also.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Good Company Service

On time - good customer service interaction with booking centre, Engineer polite and respectful of property and explained checks he had carried out. Have used Gas Fix for many years always supurb service

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent team at Gas-fix

Excellent advice from Iain on type of boiler to fit and upgrading radiators to Gary who fitted our new combi boiler and Darryl and Charlie who removed our old water tanks and fitted new radiators with no mess and all rubbish removed.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Replacement of an old boiler

We have been using Gasfix since moving last year to service our old boiler and more recently when we replaced it with a new boiler.

As always the service provided was excellent, with engineers considerate throughout the day, leaving our property clean and tidy afterwards.

We would highly recommend Gasfix to our family and friends.

20 October 2025
Unprompted review

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