Fantastic customer service! I bought some solar garden lights from here a year ago and they stopped working. I emailed customer service and they suggested some fixes, which unfortunately didn’t work,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered a bird bath for my son and wife. It arrived yesterday and to say they are thrilled would be an understatement. It looks absolutely fantastic in their garden and looks as if it’s been there f... See more
Company replied
We ordered the sphere water feature and it doesn’t disappoint, wow lovely piece and make a world of difference to the garden Laurence was superb in helping us with an initial problem and was so p... See more
Company replied
Went like clockwork. In a digital age young folk might not know this is high praise for a faultless, smooth purchase from ordering to delivery. The pot is rough (which it's meant to be) and the servic... See more
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Company details
Written by the company
A garden isn’t just a space, it’s an extension of your home. A place for quiet morning coffees, long summer evenings, and moments of calm between the busyness of life. At Gardenesque, we believe in creating timeless, beautifully crafted pieces that help you shape your outdoor space with ease. Our collections celebrate traditional craftsmanship, from hand-thrown terracotta pots made in Tuscany to classic garden furniture built to last through the seasons. With a focus on durability, sustainability, and thoughtful design, every piece is made to be enjoyed year after year—weatherproof, low-maintenance, and effortlessly stylish.
Contact info
United Kingdom
- 01276 535641
- enquiries@gardenesque.com
- www.gardenesque.com
4.5
Excellent
1K reviews
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good all round
17 November 2025
Reply from Gardenesque
Good Afternoon Diane,
Thank you for taking the time to leave us a review.
Warmest regards
Laurence
Reply from Gardenesque
Thank you for taking the time to leave us a review of your experience with us.
Your feed back is helpful for us to further improve our products and services.
Warmest regards
Laurence
Great service
Great service. Responded straight away to a query I had and rectified the situation.
Would definitely recommend
13 November 2025
Reply from Gardenesque
Good morning Patricia.
Thank you for taking the time out your day to leave a review on your experience wit us.
Your feed back is really helpful in improving our services and products.
Warm regards
Laurence
Reply from Gardenesque
Hi Kristie,
Thank you for taking the time to leave us a review.
Your feedback is really helpful for us to further improve our products and services.
Warm regards
Laurence
Reply from Gardenesque
Good morning Barbara,
Thank you for taking the time out your day to leave us such a lovely review.
Warmest regards
Laurence
I would use again
The company checked someone would be around to take in the delivery which was appreciated.
It arrived on the date agreed.
As mentioned in the review, the colour was slightly different to that in the picture.
22 October 2025
Reply from Gardenesque
Hi Paula,
Thank you for taking the time to leave us a review of your experience with us.
This helps us improve the services and products for you and other customers in the future.
Warmest regards
Laurence
Gorgeous birdbath
I ordered and took delivery within 5 days. The delivery driver brought both boxes (top and bottom separately packed) round to the back of the house. It does appear to be a little squint but nothing that affects its stability. It is a gorgeous birdbath. The birds are beginning to use it now. One or two will have a drink. But it takes time for them to get used to new things.
17 October 2025
Reply from Gardenesque
Hi Gaye,
Thank you for taking the time out of your day to leave a review of your Birdbath.
Your feedback is really helpful to improve our products and services.
Warm regards
Laurence
Fantastic pots
Fantastic pots, really pleased with them and the delivery was very good. Also the pots were on a pallet and very well packed.
16 October 2025
Reply from Gardenesque
Good afternoon Harry,
Thank you for taking the time to leave us a review of your experience.
Your feed back is beneficial to us in providing improvements to our products and services.
Warm regards
Laurence
A TERRIFIC PLACE TO BUY THINGS FOR YOUR GARDEN
Very helpful on the phone when ordering, thank you so much. I love my Bird Bath. It arrived safely and is absolutely beautiful. I will keep looking for more items.
15 October 2025
Reply from Gardenesque
Good afternoon Margaret,
Thank you for your time to leave us such a lovely review.
I am sure the birds will be enjoying the birdbath as much as you.
I hope you have a lovely day.
Warm regards
Laurence
The furniture cover arrived quickly
The furniture cover arrived quickly and is well made. Perfect to protect our garden furniture over the winter.
15 October 2025
Reply from Gardenesque
Good afternoon.
Thank you for taking the time to leave a review of your experience.
I am happy to hear you are pleased with the furniture cover.
Your feed back really helps us improve our overall service and products.
Warm regards
Laurence
Had a problem with a large ceramic pot.
Had a problem with a large ceramic pot.
Informed Gardenesque and the problem was immediately rectified and delivered a replacement .
Excellent service.
Thank you.
13 October 2025
Reply from Gardenesque
Hi Mary,
Thank you for taking the time to leave a review of your experience.
I am really pleased we where able to resolve the damaged pot for you.
Your feed back really helps us improve our overall service and products.
Warm regards
Laurence
Beautiful eco pots
Beautiful eco pots - very stylish and durable. Very well packaged. Arrived in perfect condition.
19 September 2025
Reply from Gardenesque
Hi Kate,
Thank you for taking the time to leave us a review of our beautiful eco pots.
I am sure they look amazing in your garden.
Warm regards
Laurence
I was pleased to find just what I…
I was pleased to find just what I wanted and have it delivered free of charge very quickly.
26 September 2025
Reply from Gardenesque
Hi Jackie,
Thank you for taking the time out your day to leave us a review of your shopping experience with us.
I hope you are enjoying your new garden addition.
Warm regards
Laurence
We ordered the sphere water feature and…
We ordered the sphere water feature and it doesn’t disappoint, wow lovely piece and make a world of difference to the garden
Laurence was superb in helping us with an initial problem and was so positive and helpful throughout to get things sorted
Don’t hesitate they are great
Rob
22 September 2025
Unprompted review
Reply from Gardenesque
HI Robert,
Thank you for taking the time out of your day to leave us a review.
Your feed back is really helpful to further improve our products and services.
We are always happy to help our customer to the best of our ability.
I hope you are enjoying the new addition to your garden.
Warm regards
Laurence
Really pleased with product
Really pleased with product . Pump instructions not very clear and no reference to light . Just had to work it out
1 September 2025
Reply from Gardenesque
HI Julie
Thank you for taking the time to leave us a review.
Your feed back on the water feature is really helpful to further improve our product and services.
Warm regards
Laurence
Disappointed that the pallet is…
Disappointed that the pallet is unwanted therefore the recipient’s responsibility to chuck it away.
Even if one has the option to pay a fiver for Palletways to recycle it.
Ultimately though it’s Gardenesque’s wasteful business model.
10 September 2025
Unprompted review
Reply from Gardenesque
Hello Donald
Thank you for taking the time to leave us a review.
Your feedback is really helpful to further improve our products and services. We are continuously working with our delivery partners to improve the service we can offer to all our customers.
Warm regards
Laurence
Great product, great service.
28 August 2025
Reply from Gardenesque
Good afternoon Mike
Thank you for taking the time to leave us a review.
Your feed back is really helpful to further improve our products and services.
Warm regards
Laurence
Antique Bird Bath
We are delighted with our bird bath. A great addition to our garden.
1 September 2025
Reply from Gardenesque
Hi Ian,
Thank you for taking the time to leave us a review. Its lovely to hear the birdbath is a great addition to your garden.
Your feed back is really helpful to further improve our products and services.
Warm regards
Laurence
Reply from Gardenesque
Hi,
Thank you for taking the time to leave us a review.
Your feed back is really helpful to further improve our products and services.
Warm regards
Laurence
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