Light arrived broken and power pack does not work shocking company no response to emails
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No refund for returned items. No answer to emails. No answer to online messages. No answer to telephone calls. Item was returned to them with a letter requesting refund. tracked shipping, wit... See more
Sooo pleased with the customer service provided by Jade and the gang at Garderners corner. Everything I order arrives because these guys have it on site,beware of the drop shippers who make you wait... See more
Company replied
Helpful and polite staff, fast delivery. The staff were quick to direct me to the ideal product as the kit i saw advertised didnt meet my needs. One issue the member of staff said one week before... See more
Company replied
Company details
Information provided by various external sources
We’re a leading supplier of hydroponics equipment through online, mail order and retail shops. We believe in offering an exceptional range of hydroponic products and providing expert advice to the UK’s hydroponics and indoor gardening community.
Contact info
Grimsby, United Kingdom
- www.gardeners-corner.com
Light arrived broken and power pack…
Light arrived broken and power pack does not work shocking company no response to emails
Fabric pots not as described
Pots arrived without handles ; have had them before with handles as in photos .Waste of my time Bad customer service
No refund for returned items.
No refund for returned items.
No answer to emails.
No answer to online messages.
No answer to telephone calls.
Item was returned to them with a letter requesting refund. tracked shipping, with photographic proof of delivery.
No contact, no refund. Thieves.
If your reading this Gardener's Corner, refund me my Order #149368
Poor customer service on one answer the…
Poor customer service on one answer the phone. No confirmation details about the order.
Bought the Elite Full Spectrum Compact…
Bought the Elite Full Spectrum Compact LED – 320W and it broke down after a months use, try to contact them numerous times and they have ignored me, their phone number doesn't work either.
The ballast I got with it isn't the one in the ad, so presumably this is the issue.
Purchased directly from Gardeners…Terrible customer service, great at fobbing off.
Purchased directly from Gardeners corner, a huge item and have been a customer for years with no problems. However, they were taken over, and do not want to honour their mistakes and have a secretary service with a London number now instead of Grimsby.
They put the wrong kit with my order, not fit for purpose. They said it was my fault as i had not checked the order, i now have a extra extra large tank without the dripper system, and they will not replace the dripper system, it costs £37 for the dripper system from their supplier, i even offered to pay for it, but still being fobbed off.
Nutrisystems went into administration in November 2022 which is why i suspect gardeners corner are fobbing me off, however, their supplier can supply the same kit. Avoid gardeners corner, their customer service stinks even when you have spent thousands with them for years.
Bought a 1.2 metre tent from these…
Bought a 1.2 metre tent from these guys via amazon I've set many tents up in my time but this is by far the worst qaulity tears at corners on installation and the light comes seeping through when tent is full zipped badly made bad qaulity

Reply from Gardeners Corner
Brilliant service highly recommended
Brilliant service highly recommended, super efficient delivery service.
Courier delivered at the billing…
Courier delivered at the billing address, not the requested collection point. That is not a fault with the shop though, shop always been helpful.
Very fast delivery
Very fast delivery, a slight mix up with one part of the order but very helpful to resolve the issue. Great customer service.
Cannot fault the service they provide
Cannot fault the service they provide. Also customer service team are very helpful :)
Came on time good service.only thing…
Came on time good service.only thing that miffed me was one of the products.hsd leaked . lucky it didn't damage anything else in the box

Reply from Gardeners Corner
Quick payment and delivery excellent…
Quick payment and delivery excellent shopping experience 5*
Delivered within 2 days
Delivered within 2 days, all present and correct. Will use again.
Only 4 stars this time because one of…
Only 4 stars this time because one of the 3lt pots arrived with no holes in it .so I've ended up with a lumpy pot no prob I'll find a use for it .normally excellent service from Gardeners Corner
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