Gap Year Travel Store Reviews 

530
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly and consistently had a great experience with this online company. Customers frequently praise the exceptionally fast delivery times, noting that orders often arrive within just twenty four hours of initial purchase safely. Many buyers also highlight the extremely competitive pricing compared to other major retailers, making these wonderful purchases well worth the money. Some people also felt that the regular communication from the support team was professional, keeping shoppers thoroughly informed throughout dispatch and delivery. Consumers consistently mention that the gear is top quality, arriving securely packed, exactly as described, and completely ready for their outdoor adventures.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, highlighting exceptionally quick dispatch and... See more

Product

Customers had positive experiences with product, expressing great satisfaction with the overall quality and... See more

Service

Users describe satisfaction with the service. For example, people highlight timely deliveries within 24 hours... See more

Price

Consumers find price to be very satisfying and competitive. People report finding costs well below the... See more

Quality

Reviewers highlight positive aspects of quality, noting that items arrive correct and in good condition.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just purchased an osprey farpoint 55 ruck sack after watching the store video of it, what a fabulous piece of kit! It’s defiantly worth every penny. The whole process of purchasing was made worry... See more

Rated 5 out of 5 stars

I ordered an Osprey backpack from here on Tuesday - THIRTEEN MINUTES (!!!) after I placed the order I had a notification it had been dispatched. It's now Thursday and I have received it. I'm always a... See more

Rated 5 out of 5 stars

Excellent purchase of all season plus built in mosquito net. Initial use of the sleeping bag feels warm. Getting ready for cycling adventures abroad with wild camping that would entail different clima... See more

Rated 5 out of 5 stars

Emailed these guys on Sunday, Chris replied on Monday morning. I called them back. ( just to make sure everything checked out ok? Unfortunately it’s necessary these days) I placed my order on Monday.... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop

Written by the company

Gap Year travel store selling travel accessories and backpacking equipment for independent travellers


Contact info

4.9

Excellent

TrustScore 5 out of 5

530 reviews

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4.9

All reviews

(530)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service. Brilliant in fact!!

Emailed these guys on Sunday, Chris replied on Monday morning. I called them back. ( just to make sure everything checked out ok? Unfortunately it’s necessary these days) I placed my order on Monday. Explained I needed it by Friday. It actually turned up the next day, on Tuesday!! I did not realise that customer service at that level was even possible in this day and age:). Brilliant

10 February 2026
Unprompted review
Gap Year Travel Store logo

Reply from Gap Year Travel Store

Hi Mark,
Thanks for taking the time to leave us such a great review. Always happy to get an order out quickly when you're on a tight deadline. Hope you love the bag!
Regards,
Chris

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish, a real pleasure to deal with. Great customer service. Email enquiry answered promptly. Items in stock and delivered within two days via DPD despite storm Goretti doing her best to delay. Would definitely recommend Gap Year Travel Store.

7 January 2026
Gap Year Travel Store logo

Reply from Gap Year Travel Store

Hi,
Great to hear your luggage arrived safely even when the weather was against us!
Happy Travels,
Chris

Rated 5 out of 5 stars

Just purchased an osprey farpoint 55…

Just purchased an osprey farpoint 55 ruck sack after watching the store video of it, what a fabulous piece of kit! It’s defiantly worth every penny.
The whole process of purchasing was made worry free by the reviews I had read.
Not only was the price extremely competitive, the delivery time was truly outstanding 24hrs from clicking the buy button till it arriving safely at my home.
There’s very few companies with such a commitment to the customer nowadays, Gap Year Store is going to be my first port of call for my future needs.
A big thank you to the team for every aspect of my order.

5 November 2025
Unprompted review

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