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Gamezone Reviews 70

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TrustScore 4 out of 5

4.1

Events & Entertainment
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Company details

  1. Events & Entertainment

Written by the company

Norges største nettbutikk innen brettspill, Warhammer miniatyrspill og samlekort med over 20 års erfaring. Vi sender fra lager i Kristiansand.

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4.1

Great

TrustScore 4 out of 5

70 reviews

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1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I had ordered a shipment of items and picked the wrong delivery method.

I had ordered a shipment of items the previous night but had set the wrong kind of delivery. I called the next day as soon as cs opened and found out the delivery was already picked. Within 2 sentences of me the cs rep already understood my problem, fixed my order to the correct delivery method at no extra cost for a faster delivery and even allowed me to add an item to my order. Rarely have I had such good experience with customer support!

10 October 2025
Unprompted review
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Reply from Gamezone

Thank you so much for the wonderful review!

We’re really happy to hear that our team was able to sort everything out quickly and make your experience a great one.

We truly appreciate your kind words and hope to serve you again soon!

Rated 3 out of 5 stars

Gamezone has a good selection of…

Gamezone has a good selection of products at competitive prices, but my experience was mixed. While some people seem to have great service, I had delays with my order and trouble with communication. Delivery times didn't match what was promised, and attempts to get updates weren't successful. Decent place to shop if everything runs smoothly, but it can be frustrating if issues arise.

20 January 2025
Unprompted review
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Reply from Gamezone

Hi Esko,

We're sorry to hear that you've had mixed experiences shopping with us.

I'm not sure what you mean by not getting updates, but we respond to all enquiries that come in to us by email and phone. Please feel free to contact us by email if you haven't received a response to an enquiry so we can help you.

In general, as an online store, we have no control over production and delivery, and are at all times at the mercy of the information available from the publisher/distributor. We are in regular dialogue with our suppliers to ensure that we always have the most up-to-date information possible for the delivery of sold-out products.

Unfortunately, some products have very uncertain delivery times, as reprints of products are awaited and neither the publisher nor the distributor has a specific date. For system reasons, we are then forced to set a date, which is set on as good a basis as we can. Unfortunately, these dates can be shifted forwards or backwards in time.

Rated 5 out of 5 stars

Amazing customer service

Quick shipping and amazing customer service. Definitely recommended!

8 November 2024
Unprompted review
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Reply from Gamezone

We're glad to hear that you had such a good experience, thanks for sharing and welcome back in the future! :)

Rated 1 out of 5 stars

Slowest and most unreliable site

Ordered my game 20.05, and chose the site because it was cheap, i heard they had fast delivery and it said the game was in stock. After one week ofm not receiving the game, i check my order and apparantly they had yet to send it. My new sending date was 01.06. Now its the 07.06 and i check again because i have yet to receive my game. Now the next sending date is 09.06. First and last time i use gamezone

7 June 2017
Unprompted review
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