GameServerApp.com Reviews 154

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Its friendly interface makes it easy to navigate, even for beginners. It’s simple to use, and I love that you can actually learn while using it. Whether you’re new to game servers or just want a smoot... See more

Company replied

Rated 1 out of 5 stars

My experience as a new customer: I tried to create an account, I got an error message saying my IP is blocked. I contacted the support via mail. They say my internet provider is blocked, even thou... See more

Company replied

Rated 3 out of 5 stars

Most everything I like, but there are a few very important things that are not working properly which is highly disappointing considering the amount I pay for how many machines I run. The sync is not... See more

Company replied

Rated 3 out of 5 stars

Servers run fine without issue and features are great, however support and server availability are lacking. Edit: In response to the reply: Its an issue everytime I come back to rent and need more... See more

Company replied

3.7

Average

TrustScore 3.5 out of 5

154 reviews

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Replied to 100% of negative reviews

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Rated 3 out of 5 stars

Great but could be better (customer since 2017)

Servers run fine without issue and features are great, however support and server availability are lacking.

Edit: In response to the reply: Its an issue everytime I come back to rent and need more space. You treat it like its non-issue in your discord. Your website shows both Settler tiers as available for the last 24 hrs, yet they cant be purchased. The rating was harsh but the point remains.

24 July 2022
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Reply from GameServerApp.com

Hi,

I'm sorry to see you decided to give us a 1 star rating because we're out of stock and we can't solve that at the moment.

Rated 5 out of 5 stars

By far one of the best platforms for…

By far one of the best platforms for Ark Servers. So many options (dedicated, hosted, rcon connection) with nearly every feature you could ask for. Extremely happy with the service. Support is also amazing. Extremely fast replied.

19 July 2022
Unprompted review
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Reply from GameServerApp.com

Thanks for your review Gerald! Glad you like the product and the service :)

Cheers,
Max

Rated 5 out of 5 stars

Awesome Product

Been using GSA for several months. Max is great at helping and is quick to respond. I'm not always the best at understanding things and he has helped in so many ways! Our Ark servers couldn't thank him enough!!

They are constantly expanding and taking input to make their product better.

Thanks GSA!

30 June 2022
Unprompted review
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Reply from GameServerApp.com

Hi Jeff,

Thanks again for taking the time to review your GSA experience. It means a lot to the company!

Happy to help you where I can.

Cheers,
Max

Rated 5 out of 5 stars

Very good tool to use for your…

Very good tool to use for your community and also very helpful Developer and all in all very satisfied with the content and possibilities.

4 June 2022
Unprompted review
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Reply from GameServerApp.com

Hi Markus!

Thank you for taking the time to write a review. It really helps GSA out!

I'm happy you're very satisfied with the product!

Cheers,
Max

Rated 3 out of 5 stars

Issues with GSA outway the good

Most everything I like, but there are a few very important things that are not working properly which is highly disappointing considering the amount I pay for how many machines I run. The sync is not a well working system when you use more than one machine with GSA, character transfers tend to crash more often than not. So im not sure this is the best way to go with bigger clusters.

1 June 2022
Unprompted review
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Reply from GameServerApp.com

Hello,

Thank you for your review!

I’m sorry your experience isnt worth 5 stars. I think it’s fair to mention that the game server crashes aren’t something GSA can influence. As far as I’m aware are there no issues when using GSA’s recommended methods for cross ark travel. We have communities with more than 5 machines that haven’t reported similar issues. Most of our customers have multiple machines.

I haven’t received any reports about the issues you mentioned in your review, so it’s kinda hard for me to do anything for you without reports :) I recommend using the help desk or discord to report issues you experience.

Cheers,
Max

Rated 5 out of 5 stars

GameServerApp has a great support and…

GameServerApp has a great support and dashboard that will easily allow to manage the "boring stuff"

I definitely recommend it!

18 May 2022
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Reply from GameServerApp.com

Hi Andre,

Thanks for your review and recommendation! Much appreciated!

Cheers,
Max

Rated 4 out of 5 stars

GSA is the best, hands down.

GSA is the best ark server host I've found. Good hardware, my players aren't experiencing lag even during saves and dino wipes. The integrated shop and website are game-changing for server admins. The owner provides fast personal service in Discord. There is only one con - the documentation could be better. It's not a dealbreaker, but better documentation could have made the first month SO much smoother for me and my players.

9 May 2022
Unprompted review
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Reply from GameServerApp.com

Hi Megan,

Thanks for your review and your feedback!
I am planning to improve the documentation later this year, when most of the upcoming updates are implemented.

Thanks!
Max

Rated 5 out of 5 stars

Amazing service you get a lot for what…

Amazing service you get a lot for what you pay all in one area to make running several servers manageable!

Customer service is A++++, fast response time and issues resolved easily. Very Knowledgeable staff!

I would not use another provider again!

7 May 2022
Unprompted review
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Reply from GameServerApp.com

Hello,

Thank you for taking the time to write a review! I'm glad you like the product and the service :)

Cheers,
Max

Rated 5 out of 5 stars

I absolutely love this host!

I absolutely love this host and all the features that come with it! Everything runs smoothly, with no issues and the support is always quick to get back with you!

21 March 2022
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Reply from GameServerApp.com

Hi!

Thanks for your review.
I'm glad you enjoy using GameServerApp!

Cheers,
Max

Rated 5 out of 5 stars

Thank you GSA Support

Having GSA Support through discord is great. Used the help desk to provide some personal information and was helped in no time! Max was great help!

27 January 2022
Unprompted review
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Reply from GameServerApp.com

Hey Speka,

Thanks for your review!

Cheers,
Max

Rated 5 out of 5 stars

Recommend

Pretty interesting and nice everything's all in one place. The transition was pretty seemless aside from a couple user-errors but the guides are helpful enough to get you through most road blocks. Max is also super responsive and helpful if we have questions.

18 January 2022
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Reply from GameServerApp.com

Thanks for taking the time to write a review about your experience!
Much appreciated.

Cheers,
Max

Rated 5 out of 5 stars

The GSA experience is second to none

The GSA experience is second to none. While they remain one of the more expensive hosting providers the service is professional, the support is amazing and constant.

You can always offset the cost by using their DediConnect system, which is just bloody glorious!

Theirs are systems are rich with features but not bloated with unnecessariness.

The UI is very friendly and there is an extensive knowledge base available if you're stuck.

Thank you for many years of servers and support.

Eury.

21 December 2021
Unprompted review
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Reply from GameServerApp.com

Thanks for the great review Eury!
I'm glad you like the product :)

Cheers,
Max

Rated 5 out of 5 stars

Excelent service!

Great service, lots of features and just awesome customer support!!!

4 November 2021
Unprompted review
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Reply from GameServerApp.com

Hello,

Thanks for taking the time to write a review. It's much appreciated and really helps GSA!

Cheers,
Max

Rated 5 out of 5 stars

The best Game Panel I have ever used.

First off, Max (GSA) is an absolute rockstar when your stuck on something, he helps you debug any issue you come across. The panel itself does need some missing features for partners, the Owner can only do some things that should come with permissions for Sub-Owners, but overall I have had a wonderful experience with this Game Panel. Mods are always up to date, installing new servers is a breeze, GSA is always adding new features based on your feedback. 100% will stick with GSA!

14 July 2021
Unprompted review
Rated 5 out of 5 stars

GSA, best management tool for your server and community

If you are looking to host ARK there is no better solution to manage your servers and community on market at this point. You need something specific to be added? Make a suggestion, the owner is actively working on updates and new features and he actually listens to the community, so there is a big chance he will make it happen. Customer support, I didn't even know what that is till I didn't try GSA, Max will do everything he cans to help you out, and usually, you get help in a matter of minutes. From what I saw so far I would say 10/10

14 July 2021
Unprompted review
Rated 5 out of 5 stars

GSA is the greatest server host around

GSA is the greatest server host around. Not only is it super powerful, but Max is very knowledgeable, responsive and friendly. This isn't your average nitrido knock off, this is real hosting, with real service and real power.

2 July 2021
Unprompted review

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