Gamesbite Reviews 

2,169
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Would give them 0 stars if possible. An item they sent me was delivered to the wrong address (I have proof!) and they won't respond to my messages about it. I tried phoning the number on their webs... See more

Rated 1 out of 5 stars

I certainly haven't received my order in "seconds". Well, it's 50,000 seconds since payment was taken, and I'm still waiting.... Google search for "microsoft points instant" and unfortunate to land u... See more

Company replied

Rated 1 out of 5 stars

purchased xbox points on saturday due to the quick delivery advertsed and as of today im still waiting. yes my account has gone to review but nowhere does it tell you this may happen unless u have... See more

Company replied

Rated 2 out of 5 stars

Wanted to purchase Xbox points and saw a good price on this site... Ordered Friday evening hoping to use what I'm to assume is receiving a code? However, didn't receive anything (after payment) until... See more

Company replied

Company details

  1. Gaming service Provider
  2. Hobby Store

Information provided by various external sources

xbox 360 games at competitive prices at Gamesbite LTD. We have a range of console games, hardware & accessories so whether you’re looking for the latest xbox360 games or a oxbox console come to us.


Contact info

1.2

Bad

TrustScore 1 out of 5

2K reviews

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1.2

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Rated 2 out of 5 stars

Codes did not arrive.

I ordered some xbox points on Sunday, my account login details etc came through straight away but no codes. waited over 3 hours and still no code so emailed to cancel my order. I received a response on the Monday advising that my card had gone to fraud review and order was cancelled.
I used my card on two more occasions later that day and both transactions went through. I guess these people are just not available at weekends in which case they shouldn't offer 24/7 codes.

9 December 2013
Unprompted review
Gamesbite logo

Reply from Gamesbite

No further transactions were placed on our site under the same name after your cancelled order. If you are stating that the other transactions were on other sites then this may be true. Different websites have different security measures and you did not pass ours.

Rated 1 out of 5 stars

Horrible. We have waited two days still no code

We purchased the 2100 points from them. Made two attempts by phone, two by email, and one by live chat of which none worked. In the end we have still heard nothing from them we ultimately opted to go to the store and buy a card since we still haven't heard anything. Buyers be warned!!!!!!

5 December 2013
Unprompted review
Gamesbite logo

Reply from Gamesbite

The order was placed on the 4th, it went to fraud review and failed, the order was refunded and cancelled, an email was sent to inform you of this.

Rated 1 out of 5 stars

Still waiting

The only reason I used this site is because I wanted the points immediately and had read comment after comment about how fast it was. I ordered a points card about 5 hours ago and still haven't received it. Naturally customer service would be closed so I can't ask about it. They appear to be closed tomorrow as well so if this order requires a manual approval I'll be waiting until Monday. I'm expecting to get them eventually but I already missed the event I had purchased them for. If you need points immediately I wouldn't count on this site for them.

EDIT: So, finally Monday morning is here and I log in to see my order is 'Cancelled.' No email explanation, nothing. My Credit Card has the money, my credit is impeccable and there was nothing wrong with any of the details I entered.

Changing my rating from 2 stars to 1 for making me wait just to have the order cancelled days later AND with no explanation whatsoever.

EDIT #2: In reply to their comment that my card failed, I'm on the on the phone with my CC company right now. There is absolutely nothing wrong with my card. It belongs to me and there is nothing that about my account that would even remotely come close to being viewed as fraudulent so this claim of theirs is laughable.
The purchase was also approved by my CC company so now I'll have to watch my account to make sure the money gets refunded. I also still have yet to receive an email informing me of cancellation of my order. The only way I know of it is from a comment of theirs on a third party review site (this one). Very unprofessional.

I suspect this claim of fraud is the companies attempt to sabotage the credibility of anyone who says anything negative about them on here and also done out of spite as there's no reason to take such a drastic step as to close my profile altogether as I'm the legitimate cardholder of this card.

One last thing: Before purchasing from them, be aware that the claim of '24/7 purchase of codes sent immediately to email,' isn't accurate. They don't work nights or weekends so if you purchase during those times and your order goes into review, you will be waiting until the next business day (which would be Monday if you ordered Friday evening).

Have a nice day :)

1 December 2013
Unprompted review
Gamesbite logo

Reply from Gamesbite

Your order went to fraud review and failed, payment has been refused and the account will no longer be able to order.

Rated 5 out of 5 stars

Saved me from going out to buy points

Much easier to get MS XBOX Live points for my grandchild this way. I didn't want to give him my card details, and this worked out well instead.
I didn't realise at first that I had to put in my billing address before I could checkout on the website, but I soon twigged.

26 November 2013
Unprompted review
Rated 5 out of 5 stars

What I wanted, when I wanted it!

I needed Microsoft points urgently for my son to take to a birthday party as a gift. Gamesbite allowed me to purchase what I wanted immediately and print off a code to put inside the birthday card. (It would've been nice if the image to print was a little more attractive to look at, as it was a gift for someone, but it wasn't a major issue. It was more important that the code worked! It did, of course.) I'd recommend Gamesbite as a trustworthy site to buy from, and will definitely use it again!

24 November 2013
Unprompted review
Rated 5 out of 5 stars

Great Service

Cheapest points I have found. I had a problem getting my code sent and one call to Gamesbite sorted it out immediately. Good customer service Gamesbite.

22 November 2013
Unprompted review
Rated 3 out of 5 stars

8am-4pm working only?

Firstly they provide what they say they do!

On this occasion they were not instant, my opinion is they are a very small firm who do not operate around the clock.

If you order after 4pm i imagine they have all gone home so do not expect a response until the next day(which is what happened in my case)

My opinion is that this company do not operate out of normal working hours and found an "excuse" that i am not allowed to mention on here to avoid just saying "WE DO NOT WORK 24 HOURS or HAVE AN AUTOMATED SYSTEM"

Once spoken with they delivered working code within 30 seconds.

Would use again but only during working hours----- I reject my previous statement as so much time have been spent amending and approving this post to satisfy them i have no intention of going through the process again!

7 November 2013
Unprompted review
Gamesbite logo

Reply from Gamesbite

i have sent an email to this buyer with a response to their concerns

The original message was received at Thu, 07 Nov 2013 09:39:44 -0000

Your message was successfully relayed to mx1.hotmail.com. The message was addressed to:
<*************83@hotmail.com> (* are so we do not publicly display your email address)

Unfortunately, the remote mail system does not support confirmation of actual delivery. Unless the delivery fails, this will be the only delivery status notification sent.

Rated 5 out of 5 stars

Excellent Service

My kids ask whether they can get themselves X-Box Live Subscription renewals and Microsoft Points. They don't mean at some point in the future, they mean now, within the next 3 mins.! Gamesbite allows this and deliver what they say when they say. Securely paid for and without hassle. Just what I need.

28 October 2013
Unprompted review

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