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Company details

  1. Gaming service Provider

Information provided by various external sources

Bringing people together to have a good time with games.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

507 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 34% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

I have played gameduell for 20 years

I have played gameduell for 20 years. My young daughter used it while using pokemon as she grew up.
Now - I had a communications issue with my phone breaking and purchasing a new device connected to computer.
Problem this happened at Christmas and took a month for me to set up.
Now I went to play after all that and seen I was locked out.
I did not ask to change pass. I was not notified to give me instructions to log back in. Locked OUT!
It is a daily problem now. The manager Melissa finally sent me a code to unlock and it worked one time!
I went to log back the next day(hours) later and I was still locked out. Another manager came on and passed me along with excuses trying to make it my problem. I am sure she could have just unlocked me?
I have a migraine. I enjoy the whole gameduell games. I do know the reports of holding player's back from moving up and so forth has happened to me.
Please after 20 years on a daily basis's or weekly basis's u can see that somebody in management is not following protocal or rules.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Terrible admin ,yes Rosie Williams

Got banned for being the best team.
And an excuse was made to ban me.
Opposition players knew beforehand I was getting banned.SHAMEFUL
Shame on you Rosie,you need dismissing by your employers.
And I believe this has happened on multiple occasions with other challengers.
Don't forget to wish her a merry Xmas.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

This games admin (rosie Williams) is…

This games admin (rosie Williams) is corrupt and biased against certain players whom she has banned many to favour 1 team and 1 person,this has been going on for quite some years and should be looked into by her employers.
As for other players knowing a person is going to be banned before they actually are is disgraceful and speaks volumes.
People should consider this before parti ng with their money.
Reminds me of the east German stasi running a game or should I say ruining a game.
I have contacted several staff and also the Indian owners.
I await their reply

15 December 2025
Unprompted review
Rated 1 out of 5 stars

The most rigged and probably most…

The most rigged and probably most expensive game on Google play...horrendous they've been getting
Away with it for so long ..GET you finger out google (email sent) or I go to to the ombudsman,which means a massive fine for you

23 September 2025
Unprompted review
Rated 1 out of 5 stars

Careful!

Careful, they never gave me the money I earned and forcefully closed my account. When I reached 70€ by winning on a specific game, they reached and asked me to send videos of me playing, and explain how I was earning some money ! Wasn’t it the point of me playing ? I refused and they closed my account without sending the money. Shameful company.

17 January 2025
Unprompted review
Rated 1 out of 5 stars

So I deposited $50.00 to try the games…

So I deposited $50.00 to try the games at Game Duell and I used PayPal. The games are basic and are glitchy. All the games of skill I play like solitaire give you an undo for you to use. They had it sometimes and sometimes not when I was playing solitaire. These games remind me of the 1980's. OK now here is the Real issue. I had no issue depositing from my PayPal account but when I did the redemption request for the same 50.00 back to my PayPal account, I was sent paperwork to fill out to include a Driver's License or a Passport??? Also, they will 1099 you?? Only if it's over 600.00 Game Duell. Like you are actually going to win that much LOL. I smell SCAM!!! They got my 50 bucks they will never get another dime from me.
UPDATE: After notifying PayPal about this issue, I was notified that Game Duell has processed my refund. Checkmate. Don't try shenanigans with me. Just wanted to update for those looking for recourse after using PayPal for this gaming site. You will take my money without verification, but you won't let it go back out? Yeah, NO. Y'all beware and Play Safe!

25 November 2023
Unprompted review
Gameduell logo

Reply from Gameduell

Hello Vanllips,

Thank you for the review.

I'm sorry that you had a bad experience on GameDuell.

Please feel free to contact our customer service team to discuss the issue further.

https://www.gameduell.de/gd/kontakt.html

Best regards from Berlin
Your GameDuell Team

Rated 1 out of 5 stars

Gameduel is a criminal organisation

Gameduel is a criminal organisation. It is impossible to win, and of you win they pay nothing and close your account. They manipulatie the games!

23 November 2023
Unprompted review
Gameduell logo

Reply from Gameduell

Hello Jean,

Thank you for the review.

I'm sorry that you had a bad experience on GameDuell.

Please feel free to contact our customer service team to discuss the issue further.

https://www.gameduell.de/gd/kontakt.html

Best regards from Berlin
Your GameDuell Team

Rated 1 out of 5 stars

BIASED, EXPENSIVE, MONEY MAKING EXERCISE

Scam site. Let you play for free to try it out, then make you cough up money to continue. HUGELY biased towards GERMAN players, it being a German site. I started off winning a fair few games of Spider, then suddenly started consistently losing to, yes, you guessed it, German players. I have not attempted to withdraw funds, but even trying to locate information as to how to do this they make difficult, so I can take a wild guess as to how hard they make it when you DO attempt a withdrawal. No more money from me once mine runs out. Germany is rich enough as it is in Europe without taking any more of my cash. GO ELSEWHERE where the sole focus is not on them getting rich from your enjoyment of online games.

15 April 2022
Unprompted review
Gameduell logo

Reply from Gameduell

Hello Dee71,

Thank you for your review.

I'm sorry that you had a bad experience on GameDuell.

You are welcome to contact our customer service team to discuss the issue more effectively.

https://www.gameduell.de/gd/support/contact.xhtml

Best regards from Berlin
Christian Auert
Community Manager

Show reviews in all languages. (507 reviews)

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