GAME - Reading Reviews 8

TrustScore 4 out of 5

4.2

GAME, Unit 18, Oracle Shopping Centre, RG1 2AQ Reading, GB


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Rated 2 out of 5 stars

i always followed game since they launched. I live in Reading, Berkshire and they have one game outlet in Oracle Mall. Their staff is very rude and unprofessional and realistically they put me off o... See more

Company replied

Rated 5 out of 5 stars

Was so easy to order online and item arrived exactly when stated and fast, they never let me down, great company

Rated 5 out of 5 stars

A good enjoyable shopping experience, the item arrived on time & extremely well packaged.

Rated 5 out of 5 stars

The staff were friendly and helpful, I wanted an X box SX and it was in stock and it was just a decent experience.


Company details

  1. Gaming service Provider
  2. Computer Store
  3. Video Game Store

About GAME - Reading

Written by the company

GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.

Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)

Contact Customer Service

Contact info

  • GAME, Unit 18, Oracle Shopping Centre, RG1 2AQ, Reading, United Kingdom

4.2

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Not worth the money

i always followed game since they launched. I live in Reading, Berkshire and they have one game outlet in Oracle Mall. Their staff is very rude and unprofessional and realistically they put me off over a couple of queries.

I would prefer some other game supplier over them.

3 April 2023
GAME - Reading logo

Reply from GAME - Reading

Hi There,


Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online. 


So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'. 


Thank you and we look forward to updating your opinion of GAME.

Kind Regards,

Shannon 
Customer Services Senior Advisor

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