Customer service was fine, main issue was putting stickers on the discs. When playing a game on ps5 it nearly damaged the disc drive. Not all stickers come off the disc without leaving some of it behi... See more
Location
Switch locationGAME, Unit 47, The Frenchgate Intetchange, DN1 1LF Doncaster, GB
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Shame to see local store close. Thanks to selling over expensive tat. You were meant to be a video game shop with trade ins and a good selection. Such a shame it's gone to pot. Don't blame downloads... See more
Company replied
I always enjoy my time in GAME however brief, the staff are always happy, chatty and helpful with whatever I need. Genuinely have no complaints to make
Bought some airpods from here. Case will not close. Charger cable does not fit. No switch on case to connect them to phone. Not impressed with how much I paid for these. Angry is a understatement of h... See more
Company replied
Company details
About GAME - Doncaster
Written by the company
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
GAME, Unit 47, The Frenchgate Intetchange, DN1 1LF, Doncaster, United Kingdom
3.9
Great
12 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Great pricing and customer service.
29 December 2024
Shame to see local store close
Shame to see local store close. Thanks to selling over expensive tat. You were meant to be a video game shop with trade ins and a good selection. Such a shame it's gone to pot. Don't blame downloads they actually cost more than physical.
1 July 2024
Unprompted review
Reply from GAME - Doncaster
Hi Morgan,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Em
Customer Services Senior Advisor
I always enjoy my time in GAME however…
I always enjoy my time in GAME however brief, the staff are always happy, chatty and helpful with whatever I need.
Genuinely have no complaints to make
17 June 2024
Game Like A Dragon Infinite…
Game Like A Dragon Infinite Wealth..Arrived pretty quick Game works..Thank you..
10 February 2024
Train sim world 4 PlayStation 4
Tbh I’m a lil disappointed that game Doncaster and the game website have the physical PlayStation 4 disc version game down as Train sim world 4 Deluxe when it really isn’t the Deluxe version and i know that because the Flying scotsman train isn’t on the physical game version it’s self so game Doncaster and the makers of train sim world have all misled me but i enjoyed the game it’s self with the LNER train available, so yeah the game is call Train sim world 4 which is a downgrade from the deluxe version ohhh well gutted, luckily my younger brother has the Xbox online version with the flying Scotsman so I’ll get to have a go of his at some point, I’ve also uploaded a photo of the game website to prove everything I’ve mentioned.
17 November 2023
Airpods
Bought some airpods from here. Case will not close. Charger cable does not fit. No switch on case to connect them to phone. Not impressed with how much I paid for these. Angry is a understatement of how I feel about this
21 September 2023
Unprompted review
Reply from GAME - Doncaster
Hi Kizzie,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
James
Customer Services Senior Advisor
Excellent service
3 September 2023
Very helpful member of staff
We were approached by a member of staff who was very helpful and asked what we were looking for, they didn't think it was in stock, but went and checked, unfortunately it wasn't in stock at this time, but we did find another game we wanted.
27 July 2023
Staff was friendly and helpful.
27 July 2023
Customer service was fine
Customer service was fine, main issue was putting stickers on the discs. When playing a game on ps5 it nearly damaged the disc drive. Not all stickers come off the disc without leaving some of it behind, they need to think of another way to catalogue their game discs.
15 May 2023
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