I have always enjoyed my trips to Caerphilly and would always drop into the Game store to trade in, buy new games or just browse. I’ve always found the staff extremely helpful but I was very disap... See more
Location
Switch locationGAME, 27 Castle Court-, -Shopping Centre, CF83 1NU Caerphilly, GB
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See what reviewers are saying
The server in the Caerphilly branch was very friendly and helpful made my experience better. Unfortunately didn't catch her name but would go there to shop again
Great customer service from a happy, friendly member of staff and left the store with what I wanted 👍
Staff were really helpful and nice to speak to. Chatty and looked happyand interested in helping.
Company details
About GAME - Caerphilly
Written by the company
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
GAME, 27 Castle Court-, -Shopping Centre, CF83 1NU, Caerphilly, United Kingdom
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Another Store Gone
I have always enjoyed my trips to Caerphilly and would always drop into the Game store to trade in, buy new games or just browse.
I’ve always found the staff extremely helpful but I was very disappointed to see the “Store Closing” notices being put up in the window.
All stock was 20% discounted and with my Game account I was able to buy some gaming headphones for nearly half price which was very good, but I really had to feel for the people working there with no jobs to go to.
This was one of the only reasons I would visit Caerphilly and it means the loss of yet another store which now means my only Game store is in Cardiff city centre and that is a small concession in Sports Direct.
A very poor decision from Game.
Great customer service 👍
Great customer service from a happy, friendly member of staff and left the store with what I wanted 👍
Great customer service and…
Great customer service and recommendations on gaming headsets
The server in the Caerphilly branch was…
The server in the Caerphilly branch was very friendly and helpful made my experience better. Unfortunately didn't catch her name but would go there to shop again
Staff were really helpful and nice to…
Staff were really helpful and nice to speak to. Chatty and looked happyand interested in helping.
Female sales assistant absolutely fantastic
It was a pleasure to go shopping in your store in Caerphilly female staff assistant was absolutely fantastic.
Friendly can not do enough for u
Very helpful with my daughter
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