Galls Reviews 54

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I purchased police items and had a name plate created. Staff was very helpful and professional. Dan is the staff member that created my name plate and it came out great. THANK YOU!

Rated 5 out of 5 stars

I had a great experience shopping here. The store has a really nice selection of clothing, and everything is well-organized and stylish. The quality of the pieces stood out to me — you can tell care... See more

Rated 1 out of 5 stars

Galls penalizes customers who purchase more product with a 5% "handling fee" which shows up as an enhanced shipping charge. Purchased body cam for $520 total. Package weight was under two pounds. Fed... See more

Rated 5 out of 5 stars

We had a new officer starting shift soon and the other retailer we used had not received any of his uniforms or holster. Dan found all needed equipment and got us rolling the same day.

Company details

Written by the company

Galls is your one-stop source for quality police gear, in-stock public safety equipment and apparel. We carry the latest in police equipment, police uniforms, fire/rescue and emergency medical gear, plus much more. With our award-winning catalog, convenient online ordering and dedicated sales reps, you can trust Galls to be a dependable partner for all of your essential law enforcement and other public safety uniform and equipment needs.


Contact info

3.9

Great

TrustScore 4 out of 5

54 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I needed next day delivery

I needed next day delivery. I order on a Friday, and the receipt said it would deliver on Saturday. However, it did not arrive till the following Tuesday. After speaking with a Galls, LLC representative I was told any item order on that day will not be loaded out for delivery till the next business day. Since I order on Friday it didn't ship till Monday even though their receipt said it would deliver Saturday. I paid an additional $52.99 for the overnight delivery that promised Saturday delivery and we it didn't I was scrambling to replace my thing I order that got broke. I am posting on here to let consumers know their next day delivery is actually 2 days. The reason the rep told me was due the carrier picking up their shipments in the AM, and not the afternoon. I worked in freight business for 32 plus years and never have heard or seen anything like this before. Please beware of there next day delivery and know at a minimum it's 2 days.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

I was able to get same day service and…

I was able to get same day service and the representative was professional and very helping in fulfilling my order. Thank You Guys for being effective with the needs of uniforms to perform our job responsibilities.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience shopping here

I had a great experience shopping here. The store has a really nice selection of clothing, and everything is well-organized and stylish. The quality of the pieces stood out to me — you can tell care is put into what they carry. The staff was friendly, helpful, and not pushy, which made browsing really enjoyable. Prices felt fair for the quality, and I ended up finding more than I planned to buy (always a good sign). I’ll definitely be coming back and recommending this place to others.

Thanks to Misty

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Welcomed with a smile

It’s always a pleasure to deliver it pick up at Galls in Austin. I am welcomed with a smile even when tons of customers waiting. Julie Barba is always so helpful.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Whenever I come to the store to spend my allowance Al always have patience with me and helps me get as much as I can get with the money that they give issue. Al is always very patient.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Order assistance

Dan was fantastic in helping me with all my needs! The patience and time taken to address all my questions/concerns was top tier.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Fast Service

We had a new officer starting shift soon and the other retailer we used had not received any of his uniforms or holster. Dan found all needed equipment and got us rolling the same day.

27 January 2026
Unprompted review

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