Gage Diamonds Reviews 451

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

We ordered my wedding band through Gage and my fiancé also got my engagement ring from them and we had a great experience both times. Rings arrived within the allotted timeframe given at checkout. Hi... See more

Rated 2 out of 5 stars

Lack of communication. It has been a nightmare trying to get information on my order and when it is going to ship out. And actually talking with a person has been very hard as well.

Rated 2 out of 5 stars

Its been 21 days since I placed my order. I was told it would only take approximately 2 weeks for my order to be completed. The company has done minimal communication to keep me updated on my orde... See more

Company replied

Rated 5 out of 5 stars

Maya was awesome to work with in the custom design of my ring. She was very knowledgable and attentive to my questions. Would definetly recommend Gage to friends and family looking to create a special... See more

Company details

  1. Jewelry Store
  2. Jewelry Engraver
  3. Watch Store

Written by the company

Gage Diamonds is Chicago's premier retailer of engagement rings, wedding bands, fine jewelry, and designer watches. Buy now and pay over 12-24 months with 100% no-credit-needed financing through LendFirm. Apply today and get approved in less than 24 hours. All you need is a valid bank account in good standing and direct deposit.


Contact info

4.1

Great

TrustScore 4 out of 5

451 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible

Terrible. I ordered item. Then had to cancel it due to delivery issues. The. I tried to reapply and was declined. Make no sense. Will never order from them again

14 October 2025
Rated 5 out of 5 stars

Amazing experience

The staff was extremely knowledgeable and helpful with the process of creating a beautiful piece!! Shipping and turn around time was very quick!!

7 October 2025
Rated 5 out of 5 stars

Amazing!

Grace was amazing! We had so much fun customizing my ring. She was so helpful throughout the entire process. Would absolutely recommend them!

30 September 2025
Rated 5 out of 5 stars

I’m really impressed with the entire…

I’m really impressed with the entire process from start to finish. First off, the website was super easy to navigate, making it simple to find exactly what I was looking for. The product descriptions were detailed and accurate, which gave me confidence in my choices. When the watches arrived, they were even better than I expected. The quality of the materials and craftsmanship is outstanding—both watches feel durable and stylish at the same time. The delivery was prompt, and the packaging was secure, showing that a lot of care went into ensuring the items arrived safely. Customer service was also responsive and helpful when I had a couple of questions. Overall, I’m extremely satisfied with my purchase from Gage Diamond and would definitely recommend them to anyone looking for high-quality men’s watches online!

28 September 2025
Rated 2 out of 5 stars

Lack of communication

Lack of communication. It has been a nightmare trying to get information on my order and when it is going to ship out. And actually talking with a person has been very hard as well.

28 September 2025
Rated 5 out of 5 stars

Excellent quality paired with excellent customer service.

A very personalized experience as you have a representative that will help you with your order from start to finish via online, phone, and/or email. They were VERY VERY responsive. I know the purchase price of these products can vary greatly, my purchase was “average” if I had to guess, and I still received a very personalized experience.

13 August 2025

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