Gadget Guard Reviews 

2,664
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Absolutely trash the screen protector, camera lens protector, the case. All is garbage and they charged me $120 for their bundle pack. I wouldn’t pay 50. I should’ve spent less and gotten better quali... See more

Rated 1 out of 5 stars

I’m regretting paying for this lifetime replacement!!! I had to pay for shipping and I could get by a lot cheaper by not having done this! Besides that, the edges break up even though I have a case on... See more

Rated 1 out of 5 stars

TERRIBLE!!! UPDATE: I originally said "I gave this company $49.99 for a lifetime guarantee. They now tell me that I had to register my product within 40 days of purchase. Never mind that I have m... See more

Rated 5 out of 5 stars

The product is great and the customer support is the best customer support ever. They don’t make you wait too long, it’s an actual human and not a robot, and they actually help and not just waste your... See more

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1.8

Poor

TrustScore 2 out of 5

3K reviews

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No recent history of asking for reviews

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1.8

All reviews

(2,664)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Shipping took forever to get here

Shipping took forever to get here. This was for a phone that was replaced as I had cracked my screen and needed a replacement screen protector as the store doesn't carry any on hand. Maybe try offering next day or 2-3 day shipping for the same price of $9, which is high for standard 5-7 day shipping

23 July 2021
Unprompted review
Gadget Guard logo

Reply from Gadget Guard

Hi Jolynn,

Thank you so much for reaching out with your feedback! We are sorry to hear of your frustration with the shipping timeframe. We do have a few different shipping options including the priority that you mentioned. We have listed a link here for you to check those out. https://www.gadgetguard.com/shipping

Please if you have any other questions or concerns reach out to our Customer Support Team by chat on our site Monday - Friday 9 AM to 5 PM or email us at Support@GadgetGuard.com.

We look forward to hearing from you if further assistance is needed.

Thank you,
Gadget Guard

Rated 5 out of 5 stars

Just as advertised!

I called, and the woman I spoke with figured out what I needed, and took care of me completely. The new cover came quickly and when I was told it would. The Gadget Guard guarantee seemed too good to be true, but it is true!

7 July 2021
Unprompted review
Rated 5 out of 5 stars

This is my second phone I’ve trusted to…

This is my second phone I’ve trusted to Gadgetguard. The last one I went with the glass screen protector and it worked perfectly. Never once broke my phone screen and I did drop it plenty of times and broke the screen protector a few times. This time iPhone 12 Pro I went with the flex. Took me a while to figure out how to apply it. The videos weren’t perfect but it’s on. Crystal clear, very responsive. I haven’t dropped the new phone yet… hoping I never will.

28 June 2021
Unprompted review
Rated 5 out of 5 stars

Stuck in transit

Ordered two items and they were shipped separately. One arrived on time but other was stuck in transit for several days. I emailed customer service. Got an email back quickly telling me what they would do. It was a weekend and on Monday received another email from customer service telling me that the package would arrive that day and it did! Happy Customet!

15 June 2021
Unprompted review

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