I'm disgusted with your service.i pay for 2 bottles of dark blue eyedrops and they still haven't arrived.yoi never get back to me.i suggest you send them.dougkas bower.16 Gilbert ward court Charlton k... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I wanted the Star Wars Cookie jar. To get free shipping I added another two (less expensive items) to the order. When the order arrived - it was a Plasma Ball !! I'd received an order for a lady... See more
Company replied
Its now ten days since i have ordered my products and it still hasnt arrived after i paid for an express delivery. I have left a message on the customer service number that was displayed through payp... See more
Company replied
Why have I still not received a response? This is very poor service.4th March 2013 17:51 Original message sent 1st March 2013: I received my item on Wednesday 27th February and the box was dam... See more
Company replied
Company details
Information provided by various external sources
Gadget Grotto is the leading Gift and Gadget retailer. We offer many unique gifts and are very competitive on price.
Contact info
United Kingdom
- www.gadgetgrotto.com
Great company that you've never heard of!
Ordered a G-Shock Aviator watch around Christmas 2013 as it was the best price I could find, was a bit worried about buying it from Gadget Grotto as I had never heard of them but I am very glad I did. Perfect watch, perfect delivery and perfect price. Would highly recommend and would use again.
Brilliant!
First time I used this site and was so pleased with my purchase. It was exactly as described and arrived within days of ordering. Would definitely use again
AVOID!!!!!!! WASTE OF MONEY AND TIME! NO CONTACT NO REFUND
I bought Ipad mini smart case for £10 which stopped to work properly after 3 weeks (Did not hold ipad in position)! I wrote to gadget grotto describing situation long time ago. No answer no refund. Absolutely waste of money and time. AVOID AT ALL COST!!!

Reply from Gadget Grotto
Jedi-tastic
I ordered my other half a Jedi night robe as a last minute Xmas present. It was delivered in 2 days! Fantastic Service. Will be ordering from you guys again
Great product delivered on time
Ordered a onesie and paid extra for next day delivery as it was so close to Christmas. It was trackable and arrived on time. Didn't need to contact customer service so can't comment on that.
Great products received quickly
Really pleased with the gifts I received and impressed with the quick service. Will definitely visit again.
Well sorted for good customer service.
When I called because I had not received the email confirming my order, the lady I spoke to quickly located my order and confirmed it had already been despatched.
It was received quickly, well packaged and in good condition. I would use again.
Really fast delivery and super product.
Would recommend you to look at Gadgetpro for your purchases!
Horrible customer service
As bad as buying of a random seller on ebay. Inconsistent pricing and very rude customer service who will surely make for an awkward and annoying conversation if at all you get to speak to them!!
Great product at a great price
Great product at a great price. Would definitely recommend product and gadget grotto
brilliant
Brought for my friend who loves campervans and the toaster was brilliant!! Came really fast and she loves it!!
Gadget Grotto make my Christmas special
The gifts I purchased from Gadget Grotto were excellent quality and were packaged well and delivered very quickly. I would certainly use them again and have rated them 5 stars .
bad delivery service
when i received goods the box was damaged, i paid extra money for next day delivery but recived 3 days later.

Reply from Gadget Grotto
Terrible service
I ordered a toaster and it arrived cracked. I rang and left two messages. Neither of my messages were answered so I sent two emails neither of which have been answered do I have now sent the item for for an exchange and am editing to see the response I get. Will not buy from this site again and not because the item was damaged but because the communication was NIL

Reply from Gadget Grotto
great seller,fast delivery and good communication
Cheers for your help and cool products...will make nice presents for Christmas
great ...eventually!
well the item i wanted was to come next day but didnt, i sent email but no reply, so found phone number and rang, the guy was really really helpful, he found their computer system had missed a line off the address (it was correct but hadnt printed it??) he arranged redelivery next day. It arrived and i was very disapointed with the packing! flimsy, cheap thin cardboard, crushed, very little padding, it was a miracle the contents survived!, so poor it was i emailed gadget grotto to tell them!
so in conclusion, the item was cheap and would have come next day bar a few tech probs, and they did try hard to rectify them. i will try them again
Excellent, informative and prompt service
The whole process from start to finish was so easy and accurate. Product was delivered on time and in perfect condition. I would recommend to anyone. 5 star service!
extremely didsappointed
i ordered my product over a week ago. was notified it had been shipped the next day and have been trying ever since to contact somebody to find out where the part is. Cannot get through on the phone and all you get when you email is a automatic response saying someone will get back to you in 24 hours. Will 98hours have gone by and still nothing.. As we are now here on the 21st December and I ordered on the 12th December morning I have little faith that that particular christmas gift will turn up, so i'll have to venture into the christmas crowds tomorrow. Thanks Gadget Grotto for your non existant customer service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





