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Review summary

Created with AI, based on recent reviews

Evaluating 6,447 reviews, reviewers had a great experience with this company. Customers frequently praise the service for being fast, reliable, and efficient, with many highlighting the excellent support provided by sellers and the company's customer service team. People appreciate the quick responses and the overall smooth process when purchasing items, leading to a positive experience for many. However, some customers also noted issues with product descriptions not matching the actual items, and a few experienced difficulties with the customer support team, citing unhelpful responses or a lack of resolution for scams. There were also mentions of the website being slow at times and concerns about the presence of scammers on the platform.

What people talk about most

Service

Customers consistently note positive experiences with service, often praising fast delivery, smooth... See more

Product

Customers had ambiguous experiences with product. While some reviewers reported positive outcomes, such as... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the quick, responsive, and... See more

Response time

Consumers find response times to be ambiguous. Many reviewers praise the fast and responsive support, with... See more

Website

Clients share ambiguous opinions on the website. While some reviewers praise it as a great site for purchases... See more

Reviews shaping this summary

Rated 4 out of 5 stars

G2G is a great platform which makes you feel safe when purchasing - and has a good safety net when the sellers do not give you items as described (notice that taxes are not getting paid back - from... See more

Company replied

Rated 4 out of 5 stars

you can get bundles, that will you cost in valorant ~90€, for only ~30€, but i sadly got a bad seller. my riot account got perma banned from receiving and sending gifts now, after they locked my whol... See more

Company replied

Rated 4 out of 5 stars

Safe. They offer refunds if the accounts or items you bought are proven defective. I’m only giving 4 stars because the fees are too high, but as you level up your account, you can enjoy lower fees.

Company replied

Rated 4 out of 5 stars

The service was really good , the item purchased was as described. I had some problems with confirmation but that was resolved quickly . Thanks.

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

56K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fast service

Fast service

18 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi Songkran, thank you for the kind review — fast service is what we aim for. — G2G Branding

Rated 5 out of 5 stars

order arrived very fast

fast order with good seller

18 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi AzUFo, thank you for the kind review — glad the order arrived fast with a good seller. — G2G Branding

Rated 1 out of 5 stars

Bad experience ever

Bad experience ever, DONT BUY , there is no live chat support, each answer from them takes 48h , so they take all money, sellers on g2g are rude and they dont answer you at all, all is SCAMM and you dont get what you buy, FAKE DELIVERY 0/5 Stars deserved

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Great guy woke up early just to do it…

Great guy woke up early just to do it before my shop refreshed

17 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi Will, thank you for the kind review — much appreciated. Glad the seller pulled it off in time for your shop refresh. — G2G Branding

Rated 5 out of 5 stars

trust them and dont ever doubt incepto

honestly, the best seller on g2g and i would buy from them whenever i can.

16 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi Lordy, thank you for the strong vote of confidence in incepto — we'll pass it along. — G2G Branding

Rated 5 out of 5 stars

This site never fails

This site never fails, and there are a lot of untrustable sites.

6 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi Rob, thank you for the kind review and the trust — much appreciated. — G2G Branding

Rated 5 out of 5 stars

excellent experience

First time using this type of service. A little apprehensive at first, but I decided to give it a try anyway. Great experience, excellent communication and responsiveness. My account wasn't banned and nothing disappeared. I recommend it!

12 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi, thank you for the kind review and the recommendation — really glad your first experience was a smooth one. — G2G Branding

Rated 2 out of 5 stars

Horrible Delivery Service

For a delivery service website they do a really shitty job. If you place an order and see the merchant has a 20minute delivery time, maybe 5% of the time you will actually get it in that time frame. For example i placed an order earlier in the morning, merchant has ofc a 20minute delivery window and 7 hours later nothing.

G2G does nothing to punish this kind of behavior and in fact encourages it so they can keep scamming their customers.

There needs to start being consquences for merchants failing to deliver in the time they say they will. Otherwise this company will only keep losing more and more customers as people get feed up waiting with false and fake eta's and to receive the product almost 3-5 days later.

Use Player Auctions, it is far far better. At least their once you pay you get the product in the actual delivery window, not to mention if they fail to do so they receive penalties.

16 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi Rice, thank you for sharing this. We're sorry the listing review process has been frustrating. Please reach out via support.g2g.com with the listings in question so our team can clarify which ones triggered the duplicate flag and help you move forward. Best regards, G2G Team

Rated 5 out of 5 stars

Trustworthy and really fair scam…

Trustworthy and really fair scam prevention system

16 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi wJ, thank you for the kind review and for trusting our scam prevention process. — G2G Branding

Rated 5 out of 5 stars

Aamzing and Quick

17 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi koketsu, thank you for the kind review — amazing and quick is the goal. — G2G Branding

Rated 5 out of 5 stars

Buying from G2G was a good idea

The site have a lot of option and
Wen happend a probleme for me they fix it
The team support was interactive

17 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi soufian, thank you for the kind review — glad our support team helped resolve the issue and got you sorted. — G2G Branding

Rated 3 out of 5 stars

Terrible experience

Terrible experience. They keep removing listings for “duplicates” without explaining which ones are the issue. Every listing is different, and the process is frustrating and extremely time-consuming. This issue seriously needs to be fixed.

17 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi Kamel, thank you for sharing your feedback. We've carefully reviewed your case in line with our marketplace policies, and our team has communicated the outcome with you. We appreciate the time you have spent on our platform. If there is additional information you would like our team to consider, please continue the conversation through your existing ticket so we can review further. Best regards, G2G Team

Rated 5 out of 5 stars

trust

verry verry good

17 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi Andrei, thank you for the kind review — much appreciated. — G2G Branding

Rated 5 out of 5 stars

Shop around find great deals

Shop around, there are very good prices and so far, all the seller have been very fast at responding

15 May 2026
Unprompted review
G2G logo

Reply from G2G

Hi Rico, thank you for the kind review — glad you've been finding good prices and fast sellers. — G2G Branding

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