G2G Reviews 55,974

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,466 reviews, reviewers had a great experience with this company. Many customers praise the service as amazing and excellent, often highlighting the helpfulness and consideration of sellers. The support team is frequently described as awesome, fast, and responsive, providing quick resolutions and professional assistance. People appreciate the ease of the payment process and the overall reliability of the platform, especially for buying game accounts and items. However, some customers also noted issues with sellers not responding after a purchase, leading to services stopping or accounts being recovered. A few other people also felt that response times from customer service could be slow, and some experienced problems with misleading products or sellers, with support not always resolving these issues to their satisfaction.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the excellent and fast service they... See more

Product

Customers had ambiguous experiences with product, with many reporting positive outcomes such as receiving... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers reporting positive experiences,... See more

Response time

Reviewers mention ambiguous feedback about response times, with many customers praising the fast and patient... See more

Website

People report ambiguous experiences with the website, with some consumers praising it as a great site for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

G2G is a great platform which makes you feel safe when purchasing - and has a good safety net when the sellers do not give you items as described (notice that taxes are not getting paid back - from... See more

Company replied

Rated 4 out of 5 stars

you can get bundles, that will you cost in valorant ~90€, for only ~30€, but i sadly got a bad seller. my riot account got perma banned from receiving and sending gifts now, after they locked my whol... See more

Company replied

Rated 4 out of 5 stars

It's decent. But I did encounter a problem with outage and the provider didn't get back to me so no I'm with a different seller and 🤞 i don't have the same problem

Company replied

Rated 4 out of 5 stars

Honestly depends on the seller. This is like ebay so you'll find some good eggs and some bad eggs. But most of the time, if the price isn't too crazy then you shouldn't have much problems.

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

56K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Legit services

Legit services, you only need to contact the seller beforehand unless the delivery states "instant"

4 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Yousef, thank you for the kind words and for the helpful tip about messaging the seller before non-instant deliveries. We are glad you found the service legit and reliable. Thanks for being part of G2G!

Rated 5 out of 5 stars

Excellent

Great service when you need it. Trustworthy and friendly staff members that will help you with your orders.

3 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Kidany, thank you! It means a lot to hear you found our team trustworthy and friendly and that we could help with your orders. We appreciate you and hope to see you again on G2G!

Rated 5 out of 5 stars

Very fast customer service

Very fast customer service. Was very impressed with the near instant ticket response! Thank you!

3 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi, thank you so much! We are really happy the ticket response felt near instant, fast support is something we work hard on. Thanks for choosing G2G!

Rated 5 out of 5 stars

Great experience

Great experience. Very fast and professional. 100% recommend

2 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Alex, thank you for the recommendation! Fast and professional is exactly what we aim for, and we are glad your experience delivered. See you again on G2G!

Rated 1 out of 5 stars

I received a redtrust CS2 account when…

I received a redtrust CS2 account when I paid for a green trust CS2 account , and it has a 31 day cooldown.

1 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi, thank you for raising this. Receiving a red-trust CS2 account when you paid for a green-trust one, with a 31-day cooldown on top, is not what you ordered, and we completely understand the frustration. Our team has reviewed your case and reached out to you directly. Your feedback helps us hold sellers to exactly what they advertise on G2G.

Rated 5 out of 5 stars

Great. Would purchase from them again.

It was very good, quick, and order came as expected. Amazing!

2 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Parker, thank you! We are so glad the order arrived quickly and exactly as expected, and we would love to have you back. Thanks for choosing G2G!

Rated 1 out of 5 stars

he stole $161.88 from me and uses stolen credit cards

I purchased 33K valorant points from him and after one day they disappeared. This means that the payment was refunded. He uses stolen credit cards. I want to get my money back. He compromised my account and stole $161.88 from me and the site did not give them back to me. Do not buy from him!!

3 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi lioryamar, we're very concerned to read about this experience. Reports of fraudulent activity and compromised purchases are something we take extremely seriously, and our team has reviewed your case. If you have any further details or your concern remains unresolved, please reach out to us at support.g2g.com so we can look into it with you directly.

Rated 5 out of 5 stars

really useful platform!!

i've purchased from g2g multiple times over the course of the last 2 years, and it's been a really useful service for me!!
one thing to note:: all of the items available are usually hosted by individual sellers, and sometimes sellers may delay with delivery or not deliver at all.. but that's when the g2g resolution team comes in and they are very helpful with offering refunds, or making sure that the sellers deliver their products as promised!

3 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Amelie, thank you for being with us over the past couple of years! It genuinely means a lot that G2G has stayed useful for you across so many purchases. Here is to many more!

Rated 5 out of 5 stars

Fast and good

3 June 2026
Unprompted review
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Reply from G2G

Hi Allu, thank you! Fast and good is just what we aim for. We appreciate you choosing G2G and hope to see you again soon.

Rated 1 out of 5 stars

The buyer I bought vp from has charged…

The buyer I bought vp from has charged back and requested a refund which means my purchase has been deleted on the game, Im on -3700 vp and one of my skins have been removed as well

2 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Cristian, we're sorry to hear your purchase was hit by a chargeback and that it left you down on VP and missing a skin. We understand how frustrating that is, and our team has reviewed your case. If anything is still unresolved or you need more help, please reach out to us at support.g2g.com and we'll be glad to assist you further.

Rated 1 out of 5 stars

scammer paradise

scammer paradise, they do nothing about it, you are not even able to rate the scammers badly accordingly, it is only possible to post postive rates :)

3 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Emil, thank you for sharing your concerns. Trust and safety on our marketplace matter a great deal to us, and feedback like yours about the buying experience and how seller issues are handled is taken seriously. If you ran into a specific order or seller that caused this, please reach out to us at support.g2g.com so our team can investigate it for you directly.

Rated 2 out of 5 stars

Terrible time estimate.

Promised delivery was 12 max. After 16 hours their guy was halfway done so decided to do the rest myself.

2 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Victor, thank you for the honest feedback. We're sorry the delivery ran well past the estimate you were given and that you ended up completing part of the order yourself. That's not the standard we aim for, and we've reviewed your case. If you'd like us to look into the order further, please reach out to us at support.g2g.com and we'll be happy to help.

Rated 5 out of 5 stars

Good service

3 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Suraj, thank you for the kind words! We are glad the service was good for you, and we appreciate you choosing G2G.

Rated 5 out of 5 stars

Efficient

Loved the service

3 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Favour, thank you! We are delighted you loved the service and found it efficient. Thanks for choosing G2G, see you next time!

Rated 4 out of 5 stars

Good

Good. But delivery of product keys must be sent via mail direct

3 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Samuel, thank you for the rating and the suggestion! Feedback like sending product keys directly via email is genuinely useful, and we have noted it. We appreciate you choosing G2G!

Rated 5 out of 5 stars

Used for years and will continue to

Have used g2g for many years and will continue to do so. Lots of great deals to be had. Such a handy website for so many different reasons.

3 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Alex, thank you for your loyalty over so many years! We are thrilled G2G remains your go-to for great deals across so many games. Here is to many more!

Rated 5 out of 5 stars

quick and simple

2 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Dominic, thank you! Quick and simple is exactly the experience we want for you. We appreciate you choosing G2G!

Rated 5 out of 5 stars

great service

super fast delivery

2 June 2026
Unprompted review
G2G logo

Reply from G2G

Thank you so much, Johnathon! We're thrilled to hear you had great service and super fast delivery. That's exactly the experience we aim to provide every time. Looking forward to serving you again!

Rated 5 out of 5 stars

As AI tools are really part of our work…

As AI tools are really part of our work and we need not just one AI tool but multiple so one can not afford all tools pricing so we need resellers in affordable price but the problem is there are alot of scammer sit there in shadows, as I myself got scammed many times they ask for price when we send to them, they are going block you no further replies, that is why we need a platform and guess what I found this G2G. Thanks for your service.

2 June 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for sharing this, Nova! We completely understand the need for affordable access to multiple tools, and we're glad G2G can help bridge that gap. Welcome to the community — hope to see you again soon!

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