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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their warmth, compassion, and extensive knowledge, highlighting their professionalism and helpfulness. The customer service is frequently described as exceptional, with many people appreciating the personalized and supportive approach, making them feel comfortable and understood. Reviewers also found the user experience to be positive, noting the ease of following the program and the clear communication. However, some customers also noted issues with the service and product. A few people mentioned not seeing results from the product, while others experienced significant problems with customer service regarding prescription refills and operational issues, leading to delays in receiving medication and difficulties in resolving concerns.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the support staff for being... See more

Service

Clients share ambiguous opinions on service. Many customers appreciate the prompt and pleasant providers,... See more

User experience

Consumers generally find the user experience to be positive. Many reviewers describe their experience as... See more

Product

Users describe ambiguous interactions with the product. While some reviewers found the medication effective,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very efficient, explanations and reminders for everything and cheaper than expected. After the initial cost, I'm paying $200/month. This is far cheaper than any other quotes I've seen. I also started... See more

Rated 5 out of 5 stars

I originally cancelled my subscription with G-Plans because I thought I could save money going to other weight loss companies. To no avail. I discovered the other companies where selling counterfeit m... See more

Rated 5 out of 5 stars

Leslie-Ann Banks took a patient-centered approach when reviewing my test results and suggesting a modification to my G-Plan. Throughout our visit she displayed warmth, compassion, and a depth of knowl... See more

Rated 5 out of 5 stars

G-plan is helping me reach my weight goal at 62 years and in menopause it's a challenge but slowly I'm doing it. As far as the virtual doctors appointments all of the doctors I've dealt with have been... See more


Company details

  1. Beauty & Well-being

Written by the company

Eat your way to a celebrity body with the personalized weight loss platform scientifically made for your body. Your weight-loss journey starts at G-Plans.com! Introducing G-Plans By Dr.Goglia, the first online meal plan program made specifically for yo...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I was a customer for 2 years and during…

I was a customer for 2 years and during that time I had to call them multiple times because they automatically charge you and you don't receive medication. Their Dr Told me to go
off because I wasn't seeing results and wasn't satisfied. As per G-plans website they have a guarantee you will receive your subscription cost back. Nope. I was told they don't give it back by Marie another told me I had to pay and another said there is a fee. Three different answers. This company is a scam. They are happy to keep taking and what they say on their website is a lie. Pick a better company. One with morals

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Shame on you.

I ordered medication and it didn't work for me so I contacted this company and requested to cancel all further orders. However they continue to charge my insurance.
I received only one package with medication by FedEx and after that they never shipped anything, no tracking number was emailed but they kept charging me. They continue to charge my insurance without providing any service or medication.
What a SCAM!

21 December 2025
Unprompted review
Rated 1 out of 5 stars

DON'T WASTE YOUR MONEY

I was a customer of this company for six months and had a very disappointing experience.
During that time, I was prescribed two different GLP-1 medications and followed the program as directed. Despite this, I lost zero pounds, while spending thousands of dollars.
In addition to the lack of results, there were several serious operational issues:
- My lab work was lost
- My questions and concerns were largely ignored
- I experienced multiple billing problems, including:
- Being double-charged for medication
- Being charged again after I canceled
- Subscription fees were taken upfront, with little follow-up or accountability when issues arose
The dosing plan I was placed on was later reviewed by a local physician, who could not even interpret the regimen.
After this experience, I tried a local medical spa as a last attempt. The difference was dramatic — with proper medical oversight, I am down 10 pounds in 4 weeks.
Based on my experience, I would strongly caution anyone considering this company.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

This app doesn’t work

This app doesn’t work. You can’t get past the first page when you are putting in your height and moving to your weight it won’t give you the key board again to continue. It’s stuck right there on the first page

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Dr Iwopi was so helpful!!

Dr. Iwopi was very helpful, professional and insightful. She helped me identify why the dosage mattered and possible reactions.

22 October 2025
Unprompted review

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