Fuze Reviews 112

Fuze time after time has proven to me that they have what it takes the let their customers have the access and flexibility to create, maintain, troubleshoot and manage their company's customers with ease. Their customer service and support is far beyond my expectations and I am happy to be a customer of Fuze. Keep up the great work guys!

issues were resolved on time and good communication from local team.

Fuze is a good company Initially it was a little frustrating dealing with some of the Support Engineers until we found one that is really great. If you ever run across problems ask for Xiao Mei.

Response is too slow. A billing case was created and after 4 days still no response.

A decent product. Clearly needs an overhaul on their desktop application. Licensing model is terrible (requires all users to have a feature, instead of pick/choose). They're forcing the "chat/collab" tools down your throat, so if you're a teams company, I'd avoid this platform if you can. We'll most likely move off when the right opportunity comes.

Having Fuze made the Covid work from home transition seamless and effortless. I personally haven’t had any issues with Fuze and it is always complimented by guests I host meetings for as they compare it to similar tools they are using regarding audio and video quality. Also if the individuals band width is low it will notify them so they can assess their own network

Clear audios, easy to use without need for instructional guide and chat is very useful. During the Pandemic wherein we all moved to work from home, Fuze was the key communication tool of the team and it has made our transition from office to home very smooth.

overall works great..the longer the day goes on the calls seem to fade in and out.

Line keeps dropping. Calls do not go through. Line always has interruptions and cuts. It loads very slowly. Does updates while we are on the phone.

Fuze has transformed our organisation, providing a single point and single application for all instant messages, calling, quick chats, current status. Employees were quick to adapt to group messaging and meetings, being able to collaborate quickly and on the fly without waiting for scheduling. Custom fuze statuses allow employees to describe why they are not at their desk, giving people a better idea of how long they will be gone for.

The instant messaging, mobile apps, web apps all mean people can get online wherever and whenever.

Fuze makes collaborating with coworkers and customers easy, which is especially useful when working from home. Being able to schedule virtual meetings and screen share is great for hosting training sessions.

Fuze is an amazing all in one product that allows our organization to manage chatting, channels for group chats, online webinars, video chats, meetings - all the way through VOIP phone calls. It replaces Slack, Zoom, landlines, Skype -it does it all!

When Fuze is working, it is great! There are times when I get disconnected or cannot unmute myself because the program freezes which can be very frustrating since majority of us are working from home and relying on Fuze for meetings and to keep in touch team members.

I think it was working good for both me and my colleagues

Fantastic product that keeps you coming back for more. Fuze is continually upgrading their products as more people work from home and the product becomes more intertwined in daily work life. I use it for chatting, inviting outside parties to chat w/ our teams, and for many many many meetings. My clients end up using the browser based version which is great so they aren't downloading additional software that they won't regularly use.

Works well; not too many glitches and has good quality for sound when making calls or in meetings.

Sometimes there is bad connection when connecting to callers or the numbers will not dial out. When the connection is good Fuze works great!! I enjoy the ability to schedule meetings as well and the video capabilities.

Usually pretty good only sometimes were the calls go down and cant call out