Furniture Village - RFC North East Reviews 

3,634
TrustScore 5 out of 5

4.9

Unit 1 Princes Park, Princes Way, NE11 0NF Gateshead, US


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Rated 5 out of 5 stars

Exceptional from start to finish. Due to delays in our new house move, the delivery needed to be moved several times, which was always accommodated, with a brilliant service from the delivery arrangin... See more

Rated 5 out of 5 stars

Andy and Shaun arrived on time, they promptly removed their shoes and set about putting floor coverings down. Both lads were very polite and it took no time to assemble furniture.

Rated 4 out of 5 stars

Delivery service was very good. Kept informed throughout. Delivery guys (Kev&Steve) were great, very polite. Only one minor drawback - we contacted Furniture Village soon after purchasing our sofa to... See more

Rated 5 out of 5 stars

Just had a corner dining chair delivered and assembled by Kev & Steve. We were kept informed of delivery times throughout, they arrived on time and assembled the item very quickly locating it exactly... See more


Company details


Contact info

  • Unit 1 Princes Park, Princes Way, NE11 0NF, Gateshead, United States

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(3,634)

65,303 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent.

Excellent from start to finish from service in the Stockton store to the delivery was great.
Thank you Andy and Shawn the delivery men today really great service.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

Delivery service

Mick and Paul did a great job installing our new furniture. They were friendly and professional taking care to protect the carpet and paintwork. They also took away all the packaging.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

Andy and Shaun arrived on time

Andy and Shaun arrived on time, they promptly removed their shoes and set about putting floor coverings down. Both lads were very polite and it took no time to assemble furniture.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Great from start to finish.

Ordering in store was easy and sales staff were very helpful. I was told 12 weeks for delivery but it was 6-7 weeks.
Fully informed of delivery time & it was spot on. Mick & Paul were very helpful, friendly & professional. All the packaging was removed. Everything was explained & they gave helpful hints on how to look after the suite. Great service!

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent delivery service

Mick and Paul delivered and set up my new sofa and chair today. They were friendly and professional. They rang ahead to let me know when they would arrive do no hanging about waiting. Thank you guys - an excellent job.

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great delivery service by Kev and Steve! Very pleased with our purchase 👍

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Ken and Steve

Ken and Steve, very courteous and got on with the job. They took their shoes off, which may seem insignificant but this showed though fullness and professionalism. They cleared the packaging and left everything neat and tidy. What a great team. I wish all delivery staff were like this. Thank you to you both. Sorry about not offering you a brew earlier.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Good service

The fitters (Martin & Dan) arrived on time, were friendly, asked about taking there shoes off & were polite.

The table was assembled quickly & without fuss.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Wouldn't go anywhere else

So organised. Kev and Steve were helpful and sociable.
This is the 2nd time we've used furniture village and don't think we will go anywhere else
Also, kept up to date on times.
When phoning the shop, they are also helpful

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional from start to finish

Exceptional from start to finish. Due to delays in our new house move, the delivery needed to be moved several times, which was always accommodated, with a brilliant service from the delivery arranging team. Delivery today by Daz & Mick. In and out, with no fuss and earliest delivery of the day. Would highly recommend. Well done furniture village & thank you.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Great delivery team

Just had a corner dining chair delivered and assembled by Kev & Steve. We were kept informed of delivery times throughout, they arrived on time and assembled the item very quickly locating it exactly where he asked. Brilliant service from 2 great lads

10 September 2026
Unprompted review

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