Exceptional from start to finish. Due to delays in our new house move, the delivery needed to be moved several times, which was always accommodated, with a brilliant service from the delivery arrangin... See more
Location
Switch locationUnit 1 Princes Park, Princes Way, NE11 0NF Gateshead, US
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Andy and Shaun arrived on time, they promptly removed their shoes and set about putting floor coverings down. Both lads were very polite and it took no time to assemble furniture.
Delivery service was very good. Kept informed throughout. Delivery guys (Kev&Steve) were great, very polite. Only one minor drawback - we contacted Furniture Village soon after purchasing our sofa to... See more
Just had a corner dining chair delivered and assembled by Kev & Steve. We were kept informed of delivery times throughout, they arrived on time and assembled the item very quickly locating it exactly... See more
Company details
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Unit 1 Princes Park, Princes Way, NE11 0NF, Gateshead, United States
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Excellent.
Excellent from start to finish from service in the Stockton store to the delivery was great.
Thank you Andy and Shawn the delivery men today really great service.
Delivery service
Mick and Paul did a great job installing our new furniture. They were friendly and professional taking care to protect the carpet and paintwork. They also took away all the packaging.
Wow what amazing service from Andy and…
Wow what amazing service from Andy and Shaun
Friendly and treated the property and product with the ultimate respect
These guys definitely deserve a 5 Star ⭐ ⭐⭐⭐⭐ rating!!
A credit to the company
Andy and Shaun arrived on time
Andy and Shaun arrived on time, they promptly removed their shoes and set about putting floor coverings down. Both lads were very polite and it took no time to assemble furniture.
Drivers were excellent
Drivers were excellent, polite, hard working and pleasant
Great from start to finish.
Ordering in store was easy and sales staff were very helpful. I was told 12 weeks for delivery but it was 6-7 weeks.
Fully informed of delivery time & it was spot on. Mick & Paul were very helpful, friendly & professional. All the packaging was removed. Everything was explained & they gave helpful hints on how to look after the suite. Great service!
Excellent delivery service
Mick and Paul delivered and set up my new sofa and chair today. They were friendly and professional. They rang ahead to let me know when they would arrive do no hanging about waiting. Thank you guys - an excellent job.
Ken and Steve were fantastic and had…
Ken and Steve were fantastic and had the sofa in, built and placed within 20 minutes
Verry happy with the service provided
Wonderful service today from Kev and…
Wonderful service today from Kev and Steve when they delivered our new lounge suite. They arrived within the allocated time slot, were pleasant and professional. Thank you.
Great sales service from Neil Armstrong…
Great sales service from Neil Armstrong (out of this world🤣). Tim on telesales was very helpful. Shaun and Andy were prompt on delivery and did a great job building the furniture for us!
Great service
Great delivery service by Kev and Steve! Very pleased with our purchase 👍
Ken and Steve
Ken and Steve, very courteous and got on with the job. They took their shoes off, which may seem insignificant but this showed though fullness and professionalism. They cleared the packaging and left everything neat and tidy. What a great team. I wish all delivery staff were like this. Thank you to you both. Sorry about not offering you a brew earlier.
Good service
The fitters (Martin & Dan) arrived on time, were friendly, asked about taking there shoes off & were polite.
The table was assembled quickly & without fuss.
Wouldn't go anywhere else
So organised. Kev and Steve were helpful and sociable.
This is the 2nd time we've used furniture village and don't think we will go anywhere else
Also, kept up to date on times.
When phoning the shop, they are also helpful
The tracking is spot on so easy
The tracking is spot on so easy. Andy and Shaun did a great job assembling our chair. Thanks both of you for making the experience effortless
Ash and Paul Waters
Exceptional from start to finish
Exceptional from start to finish. Due to delays in our new house move, the delivery needed to be moved several times, which was always accommodated, with a brilliant service from the delivery arranging team. Delivery today by Daz & Mick. In and out, with no fuss and earliest delivery of the day. Would highly recommend. Well done furniture village & thank you.
it was simple and fast
Great delivery team
Just had a corner dining chair delivered and assembled by Kev & Steve. We were kept informed of delivery times throughout, they arrived on time and assembled the item very quickly locating it exactly where he asked. Brilliant service from 2 great lads
Great product
Great product, delivery specialists Kev & Steve were very professional and friendly. We love our new dining furniture!
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