Furniture Village - Peterborough Reviews 

1,719
•
TrustScore 5 out of 5

4.8

Boulevard Retail Park, Maskew Avenue, PE1 2HS Peterborough, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The staff [especially Kwok Lee] were helpful but never pushy. Having made the purchase the printed contract did not reflect the agreed request regarding delivery time. This being down to a standard co... See more

Rated 5 out of 5 stars

We went into Furniture Village today looking for a replacement consul table not quite sure what happened but we came away having ordered a bed , mattress, bedside tables and two chests of drawers... See more

Rated 5 out of 5 stars

Planned a trip to Furniture Village just to look at dining room tables and chairs. Their range was incredible and we quickly chose and fell in love with a table with 6 chairs. Their range service w... See more

Rated 5 out of 5 stars

At the Peterborough branch of Furniture Village Graham Roberts was extremely helpful at narrowing down what was suitable for our room with his mental knowledge of the company's stock saving us ages wa... See more


Company details


Contact info

  • Boulevard Retail Park, Maskew Avenue, PE1 2HS, Peterborough, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,719)

65,629 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

We are very happy with the help we got from Graham, he was very patient, and did not rush us into making our decision on what sofa to buy. We have dealt with this company over many years, and hopefully many more.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Aaron was fantastic. He gave us the time, we wasn’t rushed or felt pressured to buy. He was very knowledgeable, advised us well, polite and friendly.
Couldn’t of asked for better customer service

23 August 2026
Rated 5 out of 5 stars

Great service

Fiona was great, very knowledgeable and personable.
The shopping experience could not have been better

20 August 2026
Rated 5 out of 5 stars

From the moment we went into furniture…

From the moment we went into furniture village store it was nice and friendly Fiona came over and assisted us she was really lovely and kind and so helpful she showed us all the beds that would be good for us and we got a really good one and a new chair I would recommend this shop they don’t rush you and really helpful thank you Fiona

20 August 2026
Rated 5 out of 5 stars

Experienced and knowledgeable staff

Decided to visit Peterborough branch as wasn't convinced I was being told correct information at Cambridge and it turns out o was right. Bought two sofas that I had been told could be made in bespoke measurements but this wasn't the case. Kwok spent ages making sure that I was given correct information Spent time without hassle or hard sell going through lots of combinations so eventually I was able to choose correct ones for my lounge Friendly and knowledgeable and gave me confidence to buy

16 August 2026
Unprompted review
Rated 5 out of 5 stars

efficient service

A very efficient service today and day before. Both the manager and Graeme went the extra mile to give us opportunity to choose a colour to match our new paintwork. A lovely pine green. An offer on a two seater sofa meant we could purchase the two we needed. Firm and supportive with recliner and an attractive discount. Such a pity the three month wait. Thank you gentlemen for your considered help and support.

9 August 2026
Rated 5 out of 5 stars

Brilliant service

I visited Furniture Village searching for a new sofa and wow, what a brilliant experience. I met the branch manager, sales manager and was advised by my sales consultant on materials, styles, makes/models and aftercare. It was how shopping for furniture should be, no pressure and no hard sell, no salesman following you around. If you’re looking for the right team to sell you furniture then look no further, they are definitely worth a visit.

1 August 2026
Rated 5 out of 5 stars

Steven was excellent when we were…

Steven was excellent when we were trying to decide on a sofa , he was very knowledgeable and professional and very helpful and nothing was too much trouble .we looked at other shops and returned to Steven and purchased our new sofa
Would definitely recommend and we will be retuning to buy a table in the future

8 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look