Furniture Village - Northampton Reviews 

1,227
TrustScore 4.5 out of 5

4.7

Riverside Retail Park, Fairground Way, NN3 9HU Northampton, GB


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Rated 5 out of 5 stars

I was very very happy with the service I received from furniture village, especially from a particular store assistant called Irina. She was so thoughtful and caring, and really understood what I came... See more

Rated 5 out of 5 stars

Greeted by Peter at the Northampton store. He was friendly and knowledgeable, without being overbearing. We had decided on choice of furniture beforehand, but just wanted to see it in the flesh. We we... See more

Rated 5 out of 5 stars

Maurizio was great / over the past week or so I’ve popped in and out looking for dining and lounge furniture. He’s been on hand to help, give info but didn’t pressure at any point. Friendly, knowledge... See more

Rated 4 out of 5 stars

My ottoman divan bed was delivered this morning and the delivery guys were cool and the installation was almost perfect Unfortunately. Some screws couldn’t fit into the bed and I find it weird but t... See more


Company details


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  • Riverside Retail Park, Fairground Way, NN3 9HU, Northampton, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,227)

63,842 reviews in the last 12 months

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Rated 5 out of 5 stars

I was very very happy with the service…

I was very very happy with the service I received from furniture village, especially from a particular store assistant called Irina. She was so thoughtful and caring, and really understood what I came for. She gave great advice and helped me to make some good purchase decisions. The store is lucky to have her!

6 September 2026
Rated 5 out of 5 stars

Maurizio was great / over the past week…

Maurizio was great / over the past week or so I’ve popped in and out looking for dining and lounge furniture. He’s been on hand to help, give info but didn’t pressure at any point. Friendly, knowledgeable and very professional. Thanks Mo

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

I really enjoyed looking at all the dining tables without pushy salesman but the team were always available for advice & information. Nigel was very professional and told us everything we needed to know on the process regarding purchase and delivery. He made our purchasing experience pleasant and it took no time at all. Overall a 5star experience

28 August 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

We had such a wonderful experience at Furniture Village, and I especially want to thank Irina for making the whole process so easy and enjoyable. She was incredibly friendly, professional, patient and genuinely attentive to what we were looking for.

Irina took the time to explain everything clearly, answered all our questions and helped us make the right choice without ever making us feel rushed or pressured. Her warm and helpful approach made such a difference and turned furniture shopping into a really pleasant experience.

Excellent customer service from start to finish. Furniture Village is very lucky to have someone like Irina on their team. We left feeling completely happy and confident with our purchase. Highly recommended! 🤗🤗🤗

30 August 2026
Rated 5 out of 5 stars

Excellent customer service

Greeted by Peter at the Northampton store. He was friendly and knowledgeable, without being overbearing. We had decided on choice of furniture beforehand, but just wanted to see it in the flesh. We were not disappointed with the excellent quality, and the discounted prices made it all the more appealing. Peter was there to close the deal and it was a pleasant experience from start to finish.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Salesman was very informative and helpful. He was polite and friendly, listened to all my needs and answered all my questions.

22 August 2026

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