I was very very happy with the service I received from furniture village, especially from a particular store assistant called Irina. She was so thoughtful and caring, and really understood what I came... See more
Location
Switch locationRiverside Retail Park, Fairground Way, NN3 9HU Northampton, GB
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Greeted by Peter at the Northampton store. He was friendly and knowledgeable, without being overbearing. We had decided on choice of furniture beforehand, but just wanted to see it in the flesh. We we... See more
Maurizio was great / over the past week or so I’ve popped in and out looking for dining and lounge furniture. He’s been on hand to help, give info but didn’t pressure at any point. Friendly, knowledge... See more
My ottoman divan bed was delivered this morning and the delivery guys were cool and the installation was almost perfect Unfortunately. Some screws couldn’t fit into the bed and I find it weird but t... See more
Company details
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Riverside Retail Park, Fairground Way, NN3 9HU, Northampton, United Kingdom
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I was very very happy with the service…
I was very very happy with the service I received from furniture village, especially from a particular store assistant called Irina. She was so thoughtful and caring, and really understood what I came for. She gave great advice and helped me to make some good purchase decisions. The store is lucky to have her!
Maurizio was great / over the past week…
Maurizio was great / over the past week or so I’ve popped in and out looking for dining and lounge furniture. He’s been on hand to help, give info but didn’t pressure at any point. Friendly, knowledgeable and very professional. Thanks Mo
Staff very friendly and helpful
Staff very friendly and helpful , not pushy at all which really puts us off. Great range and the gentleman that sold us our furniture was absolutely spot on.
So far a very good experience
So far a very good experience. Professional and friendly service. Delivery due quicker than expected so pleased with that.
Transaction was smooth
From the moment went in we felt welcome…
From the moment went in we felt welcome the staff were very helpful and could have been nicer we felt like valued customers
A pleasure shopping
Excellent Experience
I really enjoyed looking at all the dining tables without pushy salesman but the team were always available for advice & information. Nigel was very professional and told us everything we needed to know on the process regarding purchase and delivery. He made our purchasing experience pleasant and it took no time at all. Overall a 5star experience
Peter was excellent
Peter was excellent.
Very informative.
His knowledge was outstanding.
The experience was fun & efficient.
Maurizio was really helpful
Maurizio was really helpful, made the whole shopping experience brilliant. Sofas purchased 🙂
Efficient and helpful
An excellent range of furniture to…
An excellent range of furniture to choose from. Terry the sales assistant was very knowledgeable and helpful but not pushy.
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We had such a wonderful experience at Furniture Village, and I especially want to thank Irina for making the whole process so easy and enjoyable. She was incredibly friendly, professional, patient and genuinely attentive to what we were looking for.
Irina took the time to explain everything clearly, answered all our questions and helped us make the right choice without ever making us feel rushed or pressured. Her warm and helpful approach made such a difference and turned furniture shopping into a really pleasant experience.
Excellent customer service from start to finish. Furniture Village is very lucky to have someone like Irina on their team. We left feeling completely happy and confident with our purchase. Highly recommended! 🤗🤗🤗
Great helpfull staff
Great helpfull staff , special thanks to Mo for his help & assistance & advice. Well pleased in all aspects
Relaxed shopping experience
Staff did not pounce as we walked through the door but were very helpful and friendly when we were ready to ask questions and make a purchase
Excellent customer service
Greeted by Peter at the Northampton store. He was friendly and knowledgeable, without being overbearing. We had decided on choice of furniture beforehand, but just wanted to see it in the flesh. We were not disappointed with the excellent quality, and the discounted prices made it all the more appealing. Peter was there to close the deal and it was a pleasant experience from start to finish.
Nigel Garlick was amazing at explaining…
Nigel Garlick was amazing at explaining everything to us, he answered all our questions and was also very patient with us. Thank you
Good service
Salesman was very informative and helpful. He was polite and friendly, listened to all my needs and answered all my questions.
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