Furniture Village - Manchester Reviews 

2,612
TrustScore 5 out of 5

4.8

White City Retail Park, White City Way, M16 0RP Manchester, GB


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Rated 5 out of 5 stars

We have just attended furniture village Manchester Shan gave an excellent service Professional Friendly And Very knowledge So much so we made an order and left the shop feeling very happy... See more

Rated 5 out of 5 stars

We have just attended the furniture village at the Manchester retail park Shan gave an excellent service he was professional Friendly Very knowledgable and efficient We Left feeling ve... See more

Rated 5 out of 5 stars

Compared with the other furniture shops on the White City Retail park this is head and shoulders above them all. Clean, bright, inviting, well layed out. All staff are super friendly and you can t... See more

Rated 5 out of 5 stars

Excellent service from Dinesh Jadhav! We had a fantastic experience purchasing our dining table, and Dinesh made the whole process so easy and enjoyable. He was very friendly, helpful and profess... See more


Company details


Contact info

  • White City Retail Park, White City Way, M16 0RP, Manchester, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(2,612)

64,276 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have just attended furniture village…

We have just attended furniture village Manchester
Shan gave an excellent service
Professional
Friendly
And Very knowledge
So much so we made an order and left the shop feeling very happy with the decision we had made
My wife has just posted the same review on trust pilot
Many thanks

9 September 2026
Rated 5 out of 5 stars

We have just attended the furniture…

We have just attended the furniture village at the Manchester retail park
Shan gave an excellent service he was
professional
Friendly
Very knowledgable and efficient
We Left feeling very happy with the order we had placed
Thank you

9 September 2026
Unprompted review
Rated 5 out of 5 stars

David was spectacular

David was spectacular, extremely friendly, helpful, had a great sense of humour and made the whole experience wonderful.

We took ages, asked loads of questions and he didn't rush us whatsoever.

Happy to recommend to anyone looking for furniture.

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Helpful staff especially Cathy

Really lovely experience at Furniture Village today. Cathy was so friendly, helpful and made choosing our new sofa and table really easy. She was a pleasure to deal with and made our visit really enjoyable. Thank you

9 September 2026
Unprompted review
Rated 5 out of 5 stars

A Breath of Fresh Air

We went to Furniture Village, Manchester this morning and was dealt with by a member of staff called Shan.
OMG what a breath of fresh air he is.
Soooooooo helpful and friend and very informative.
We cannot thank him enough for all his help and advice.
He's an absolute credit to the company.
If you're looking for a new sofa ask for Shan!!!!!

8 September 2026
Unprompted review
Rated 5 out of 5 stars

It was wounderful experince with first…

It was wounderful experince with first erver purchase at Furniture Village, specifically the retailer Kam delt with love, care and provided me very comfortable platforum to expetince sleep try prior to buy bed.
I haven’t got my order yet but amazing store and staff.
Highly recommended Furniture Village for lovely and stylish interior.

Samina Khan

7 September 2026
Unprompted review
Rated 2 out of 5 stars

I bought two chairs and paid in full

I bought two chairs and paid in full. I had to wait 6 weeks for them to be available then had to make an hour round trip to collect them, or pay £35 for delivery in 6 weeks. If I'd have been told this at the time I would have looked else where.

5 September 2026
Unprompted review
Furniture Village - Manchester logo

Reply from Furniture Village - Manchester

Good morning. I'm sorry to hear about your experience and understand your frustration, especially after waiting six weeks and then having to make the journey to collect your chairs. To allow me to investigate this for you, can you please email your order number, billing address, and phone number to myexperience@furniturevillage.co.uk

Rated 5 out of 5 stars

Nice experience

Our sales advisor was really knowledgeable of all the products. Was not pushy at all and gave us space when deciding on our purchase.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly lady professional…

Very friendly lady professional certainly knew what she was talking about No pressure to buy which we liked but certainly got a Sale out of us by showing us different options her name was Cathy (Iram Shaikh)

6 September 2026
Rated 5 out of 5 stars

Excellent service from Dinesh Jadhav!

Excellent service from Dinesh Jadhav!
We had a fantastic experience purchasing our dining table, and Dinesh made the whole process so easy and enjoyable. He was very friendly, helpful and professional throughout, and always made us feel comfortable without any pressure.

He took the time to understand what we were looking for and gave us great advice, making sure we were completely happy with our choice. It was a pleasure dealing with him, and his customer service really stood out.

Thank you, Dinesh, for making our experience such a great one. We would definitely recommend him to anyone looking for furniture!

6 September 2026
Rated 5 out of 5 stars

Amazing service

Amazing service. Brilliant customer service Highly recommend was.
Thank you for your service.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Extremely Happy With Experience

Extremely happy with the overall experience at Furniture Village, staff and service is excellent - particularly Dave who dealt with our purchase. His approach was spot on and made us feel very comfortable throughout the process. We must also add that it is refreshing to know that it Furniture Village is a family run British business who take pride in selling quality stylish products.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Great shop, great people and great service - Don't go anywhere else

Compared with the other furniture shops on the White City Retail park this is head and shoulders above them all. Clean, bright, inviting, well layed out. All staff are super friendly and you can tell they all get on and support each other. Manager Sal is fantastic and really welcoming.
Great pricing - genuine sales and prices that do end unlike some other retailers.
Special mention to Kam who was so nice when processing our sale, explained everything really well, asked questions and offered relevant add-on products and services without being pushy as you tend to find in similar shops and enjoyed getting to know her. (Hope we didn't spoil "Suits" for you!).
To top it off free coffee and cookies.
Great shop, great people, Great service. Thank you

5 September 2026

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