Furniture Village - Manchester Reviews 

2,619
TrustScore 5 out of 5

4.8

White City Retail Park, White City Way, M16 0RP Manchester, GB


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Rated 5 out of 5 stars

I wanted to leave a 5-star review for Dinesh at Furniture Village, Old Trafford. My family and I were looking for 1 sofa set and a dining table. Dinesh took the time to understand what we needed, s... See more

Rated 5 out of 5 stars

We were well looked after by our sales lady Cathy. Cathy was such a lovely personable lady who couldn’t have done anymore for us. Cathy met us with a polite smile, gave plenty of information to us re... See more

Rated 5 out of 5 stars

The service provided was excellent.We were being looked after by Danish at white retail city branch ,he was well informed n professional throughout,we were not rushed into buying stuff,thanks

Rated 5 out of 5 stars

We have just attended furniture village Manchester Shan gave an excellent service Professional Friendly And Very knowledge So much so we made an order and left the shop feeling very happy... See more


Company details


Contact info

  • White City Retail Park, White City Way, M16 0RP, Manchester, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(2,619)

64,898 reviews in the last 12 months

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Rated 5 out of 5 stars

I wanted to leave a 5-star review for…

I wanted to leave a 5-star review for Dinesh at Furniture Village, Old Trafford.
My family and I were looking for 1 sofa set and a dining table. Dinesh took the time to understand what we needed, showed us the best options, and gave us honest advice on quality and materials. No pressure selling at all.
The whole process was smooth and enjoyable thanks to him. We are very happy with our purchase. Excellent service! Highly recommended.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Well looked after -great service

We were well looked after by our sales lady Cathy. Cathy was such a lovely personable lady who couldn’t have done anymore for us.
Cathy met us with a polite smile, gave plenty of information to us regarding the dining set we were looking at and. Achy was very knowledgable. Tea, hot chocolate and cookies were greatly appreciated. Cathy didn’t rush us and gave us plenty of time to decide. We made a purchase with Cathy- every furniture village should have a Cathy in the store 🤗 highly recommend# happy customer

13 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

The service provided was excellent.We were being looked after by Danish at white retail city branch ,he was well informed n professional throughout,we were not rushed into buying stuff,thanks

10 September 2026
Unprompted review
Rated 5 out of 5 stars

We have just attended furniture village…

We have just attended furniture village Manchester
Shan gave an excellent service
Professional
Friendly
And Very knowledge
So much so we made an order and left the shop feeling very happy with the decision we had made
My wife has just posted the same review on trust pilot
Many thanks

9 September 2026
Rated 5 out of 5 stars

We have just attended the furniture…

We have just attended the furniture village at the Manchester retail park
Shan gave an excellent service he was
professional
Friendly
Very knowledgable and efficient
We Left feeling very happy with the order we had placed
Thank you

9 September 2026
Unprompted review
Rated 5 out of 5 stars

David was spectacular

David was spectacular, extremely friendly, helpful, had a great sense of humour and made the whole experience wonderful.

We took ages, asked loads of questions and he didn't rush us whatsoever.

Happy to recommend to anyone looking for furniture.

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Helpful staff especially Cathy

Really lovely experience at Furniture Village today. Cathy was so friendly, helpful and made choosing our new sofa and table really easy. She was a pleasure to deal with and made our visit really enjoyable. Thank you

9 September 2026
Unprompted review
Rated 5 out of 5 stars

A Breath of Fresh Air

We went to Furniture Village, Manchester this morning and was dealt with by a member of staff called Shan.
OMG what a breath of fresh air he is.
Soooooooo helpful and friend and very informative.
We cannot thank him enough for all his help and advice.
He's an absolute credit to the company.
If you're looking for a new sofa ask for Shan!!!!!

8 September 2026
Unprompted review
Rated 5 out of 5 stars

It was wounderful experince with first…

It was wounderful experince with first erver purchase at Furniture Village, specifically the retailer Kam delt with love, care and provided me very comfortable platforum to expetince sleep try prior to buy bed.
I haven’t got my order yet but amazing store and staff.
Highly recommended Furniture Village for lovely and stylish interior.

Samina Khan

7 September 2026
Unprompted review
Rated 2 out of 5 stars

I bought two chairs and paid in full

I bought two chairs and paid in full. I had to wait 6 weeks for them to be available then had to make an hour round trip to collect them, or pay £35 for delivery in 6 weeks. If I'd have been told this at the time I would have looked else where.

5 September 2026
Unprompted review
Furniture Village - Manchester logo

Reply from Furniture Village - Manchester

Good morning. I'm sorry to hear about your experience and understand your frustration, especially after waiting six weeks and then having to make the journey to collect your chairs. To allow me to investigate this for you, can you please email your order number, billing address, and phone number to myexperience@furniturevillage.co.uk

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