We popped into Furniture Village Farnborough on Saturday to look at sofas and were looked after by Derek, who was friendly, helpful and clearly very good at his job — we walked out £2,560 lighter!... See more
Location
Switch locationSolartron Retail Park, Solartron Road, GU14 7QJ Farnborough, GB
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The staff were helpful and we were served by 2 members one took us around and was most helpful ,we ended up with another who sold us a mirror and I couldn't remember my mobile number again most helpfu... See more
Friendly, helpful and efficient service. Helped us to view the product we had identified and to check whether there were any suitable alternatives. Able to make a quick decision and swift purchase.
Derek was extremely helpful with everything,he knew his job and wasnt pushy anything. He gave us all the information that we need.He wasnt over powering ,but was there when we neeeded any help.very li... See more
Company details
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Solartron Retail Park, Solartron Road, GU14 7QJ, Farnborough, United Kingdom
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Hakan
Hakan, excellent customer service, made us feel like home and made easy and comfortable getting our stuff for our home. Best place to buy new furnitures with loads of varieties to select from. Happy with everything.
Happy costumer
After 12 weeks waiting as it was said, I got my sofa, happy day.
Perfect quality, fantastic service from beginning to delivery day. Well done!
Buying a new sofa & chair
Derek was very helpful and informed us of everything we needed to know.
Thankyou Derek
Derek at Farnborough was very knowledgeable when we were choosing our new sofas......Explained everything we needed to know
Nicely laid out store
Nicely laid out store
Complimentary coffee and cookie is a nice touch
Plenty of staff to help
Easy to purchase
Donna was very helpful
Donna was very helpful, I called back later and spoke to someone else (male) who was also helpful.
Lets see if the problem gets resolved by others
A lovely friendly sales assistant
A lovely friendly sales assistant
We had a great sales assistant she was…
We had a great sales assistant she was very patient with us no pressure from her but she was very helpful. We had her lugging chairs from one table to another which she did with a smile eventually we made our decision and bought.
Chris was fantastic
Chris was fantastic! He gave us space while we were looking around without hovering, and when we were ready, he was absolutely great. His patience, product knowledge, and polite, helpful, and friendly demeanor made our experience wonderful. Thank you, Chris!
We Have a Great experience throughout…
We Have a Great experience throughout the visit very helpful and very kind to the customer…
We were very well and politely treated
We were very well and politely treated, and had every question answered politely and carefully.
The product we chose looks really nice, and is very comfortable to sit on. It is made specifically to match our decision regarding colour etc., and estimated delivery is 4-6 weeks, which is perfectly reasonable.
Went in looking for a pair of bar…
Went in looking for a pair of bar stools. It would have been useful if the stools were on the floor rather than having to ask for help getting them down. There's no shortage of space. The other odd thing is the bartering that went on, and the price quite different to any ticket price. Have to wait about 10 weeks for delivery.
Great service and product.
Great service and product.
Very happy with my new mattress and the service provided. Staff helpful without being in your face.
The whole experience had a very…
The whole experience had a very friendly and welcoming feel. We weren't pressured, however we were given great advice. We love the sofa we chose. M
Having chosen our furniture the company…
Having chosen our furniture the company kept us completely up to date on the progress of delivery.
Andy and Lukas the delivery drivers were friendly, efficient and tidy.
Fabulous Sofas.
The shop was nicely laid out with plenty of items to try out. The staff were friendly and knowledgeable. Our order details were taken promptly and thoroughly. All in all a great experience.
No pushy sales which was good
No pushy sales which was good
Good advice and left to make our own minds up 13
I vist the store on a regular basis
I vist the store on a regular basis, the staff are really help ful,attentive ,I am in the process of moving to a new bunglow ,definitely will be using the Peterborough branch .
Haylee is extremely helpful, and knowledgeable on the stock .
Looking forward to my next purchase.
Mrs Thompson
Staff was helpful and supportive
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