Furniture Village - Aintree Reviews 

The service from Doug was very helpful and friendly

Second time purchasing from Furniture Village.
Staff are always really helpful and knowledgable. The quality of the items always seem good as well.

We were allowed to browse the whole store unmolested. If when we required information we simply asked the closest member of staff, all were knowledgeable, pleasant and helpful.
When we had decided on a purchase the whole process was comfortable and easy. We felt confident that we were in the right place and are so pleased we elected to purchase from FV.

Salesman mr Keith Paterson extremely helpful in a friendly professional manner . Store very attractive .

Seen the matress online but went to the local store to see and test the store assistant was very helpful, and we went home to think about it, then decided to buy online as the price was good and the quality was excellent I hope we finally have a good night's sleep when it arrives

Excellent from start to finish, everyone we met in store were polite knowledgeable and very helpful.
Delivery was prompt and we were kept informed about the time, date etc.

Good service with quality products

Went to Aintree Furniture village to look at the sale items. Found a recliner chair and was helped by Phil who was a delight - no pressure sales - looking forward to delivery so I can enjoy my new chair.

Steve Clayton was so knowledgeable and helpful when we were considering purchasing new sofas.
We didn’t feel rushed or pressured into buying new sofas we eventually decided on two beautiful sofas.
Thank you Steve for all your assistance.

Waited a good few weeks for my sofa to arrive I was in work when it was delivered got home to find the legs on the sofa was not the ones I ordered and had a long discussion in the shop why I needed to change the sofa legs purely no communication very disappointed

Lovely experience staff are brilliant went thought everything with me just wait on my table & chairs now

One of the assistants welcomed us and asked if we needed help. He then gave us some information and left us to look around. We both felt very comfortable browsing. When we made our decision. We spoke to the same assistant. He answered all our queries and made the ordering of the sofa simple and straightforward.

We called in for a quick look at the dining sets at 4pm on a Sunday. We just hadn’t got round to looking at the sales post Christmas. We realised it was the last day of sales. Doug approached us and helped us with what we were looking for. We bought a dining set just before the store closed. In fact we were the last customers and everyone was waiting to close up & go home. Doug was very very helpful. We are happy with our purchase and would recommend shopping there.

Assistant was very helpful not overbearing didn't feel pressured

The gentleman who helped us was lovely.He made us feel very relaxed and was not pushy.He answered all our questions.I am sorry I didn't get his name.Ordered sofa and two chairs hope the delivery and set up is a great experience too.

I’ve contacted about an amendment and have been told over two days of contacting that id get an email to confirm this. I’m still waiting. This is important to me as I have no written evidence that the amendment was completed in the 48hr window.

Your staff left us to browse at our own leisure when we had chosen our furniture your sales person was absolutely brilliant couldn't help us enough.

A very experienced salesman helped us through the process of buying are product ,Thanks

Couldn't get through to then on phone lines, no reply regarding a call back when I left my details. Bought a sofa which stated delivery in time for Christmas but didn't arrive until January with no apology.

Lauren at Aintree Retail Park was knowledgeable and helpful. Buying process was quick and efficient.