I ordered a Bobby Blue Velvet single folding sofa/chair bed on Sunday 16th August, in preparation for welcoming my sister who was staying with us from 19th August. The chair was delivered on time by a... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Furniture Accessories
- Furniture Wholesaler
- Kitchen Furniture Store
About FurnitureboxUK
Written by the company
Welcome to Furniturebox – your destination for premium yet affordable furniture that blends value, quality, and style seamlessly. Our range has contemporary designs for living rooms, dining rooms, bedrooms, home offices, hallways, and gardens, all without breaking the bank. We're dedicated to making your dream home a reality without compromising on luxury looks. Experience top-tier products and service, as endorsed by our glowing reviews. Luxury living and budget-friendly prices – that's Furniturebox's commitment.
- Fast and Free Next-Day Delivery: Enjoy swift delivery on business days, Monday to Friday, to UK mainland. Order by 8pm for next day delivery. Some custom orders (beds and sofas) excluded.
- Flexible 30-Day Returns: Return unused items within 30 days of delivery, with most items eligible for free courier collection. Sofas, upholstered beds, and mattresses may incur a collection fee.
- Exceptional Customer Service: Our Customer Experience team is here to address inquiries and resolve issues promptly.
- 2-Year Guarantee: Experience peace of mind with our 2-year guarantee on most of our products. Guarantee ensuring lasting satisfaction.
Shop with confidence at Furniturebox!
Free Next Day Delivery!*
Fast and Free!
Contact info
Unit 6, Indurent Park Chippenham, Clanville Way, SN15 5BD, Chippenham, United Kingdom
- 01747863333
- sales@furniturebox.co.uk
- www.furniturebox.co.uk
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from FurnitureboxUK
Good quality garden furniture
Good quality garden furniture. Initially had an issue with a part, but was resolved swiftly and part was replaced. Customer service is 5 star.

Reply from FurnitureboxUK
Much better quality than expected
Very quick delivery and an option to choose your delivery date.
The garden set was quite difficult to put together but it was all correct and my husband managed it without any missing parts (nice they included some spares). He did comment that he had to use his own tools and assembly with the ones provided would have been much harder.
The quality however was so much better than we expected for the cost. We are very happy with the look of it in the garden.

Reply from FurnitureboxUK
Large mirror
We ordered a large mirror around 6pm yesterday evening and it arrived around 10.30 today. Amazing service would definitely use this company again. So quick and efficient.

Reply from FurnitureboxUK
Great overall experience
Ordering was easy furniture arrived on time it was easy to put together and is fabulous value no problems whatsoever which is unusual these days. So pleased.

Reply from FurnitureboxUK

Reply from FurnitureboxUK
Really quick delivery
Really quick delivery. Furniture well wrapped and easy to assemble. Very pleased with our new dining table and chairs.

Reply from FurnitureboxUK
Lovely bedside tables
Furniture came quickly and was well packed. Really lovely bedside tables for a good price

Reply from FurnitureboxUK
Product great
Product great, delivery as promised, packaging very protective. Customer service responded very quickly

Reply from FurnitureboxUK
Excellent table & chairs
Excellent table & chairs, absolutely delighted. Only downside was the limited and very expensive delivery to NI, but worth it for the products. Will buy from this retailer again!

Reply from FurnitureboxUK
Very impressed
Very impressed! Chairs are beautiful, prompt delivery, customer service very polite and efficient

Reply from FurnitureboxUK
I now have 2 parasols and I’m thrilled…
I now have 2 parasols and I’m thrilled with them. Easy to put up and take down. They’re doing the job.

Reply from FurnitureboxUK

Reply from FurnitureboxUK

Reply from FurnitureboxUK
Tenby large cream benches
Very pleased with these benches; exactly what I was after. Delivery was quick. Can’t fault service or product at all.

Reply from FurnitureboxUK

Reply from FurnitureboxUK
First class service
First class service. Ordered a large furniture set and received the full order within two days. Highly recommended!

Reply from FurnitureboxUK
Bistro set i bought is of high quality
Bistro set i bought is of high quality. I recommend

Reply from FurnitureboxUK
Whats not to like!
Good easy website. Prompt delivery. Very nice simple, comfortable dining chairs in the perfect colour for our room. Also a good price.

Reply from FurnitureboxUK
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