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Furniture786 Reviews 

771
•
TrustScore 5 out of 5

4.9

Living Room Furniture Store
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Review summary

Created with AI, based on recent reviews

Evaluating 629 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the positive nature of the staff, noting that the delivery drivers were often polite, friendly, and very helpful. Consumers frequently appreciate the service quality, including the convenience of arrangements and the care taken with both the furniture and the customer's property during delivery. However, some customers also noted concerns regarding product issues, mentioning that one instance involved items arriving damaged with holes and loose staples. A few others expressed dissatisfaction with the furniture quality, with some reviewers describing the material as awful and others suggesting a need for repairs after purchase.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional delivery... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that drivers are consistently polite,... See more

Service

Users describe positive interactions with service, highlighting prompt responses and punctual deliveries.... See more

Product

Reviewers mention positive feedback about product quality, noting that the items are comfortable, well-made,... See more

Quality

Clients share positive opinions on quality, noting that products are well made, comfortable, and true to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you so much for your help, Dil and the help of the other guy within the van (sorry I don’t have your name) got my sofa in perfectly okay even up the stairs and really tried to help without just... See more

Rated 5 out of 5 stars

Delivery guys name DIL. These two guys were great. They delivered my sofas professionally, patiently and carefully. They were very polite and friendly. Would highly recommend. Thank you.

Rated 5 out of 5 stars

Great service, answered all of my questions before purchase promptly. Delivery was smooth and easy. Product is exactly as stated and is true to the photo. Highly recommend.

Rated 5 out of 5 stars

Harman gave excellent service and the lady who came with him too was friendly and they were both polite. Very swift and easy delivery and arrived within the suggested timeframe. Thank you ☺️

Company details

  1. Living Room Furniture Store
  2. Furniture Store
  3. Sofa Store

Written by the company

We are a UK based online retailer specializing in high quality sofas, beds, and home furniture, delivering comfort and style directly to your doorstep. Our mission is to provide customers with modern, durable, and affordable furniture, paired with excellent customer service. From corner sofas to luxury beds, every piece is carefully selected to bring both comfort and elegance into your home. We pride ourselves on fast delivery across England, secure online shopping, and dedicated after-sales support to ensure every customer is satisfied with their purchase. Your comfort is our priority because a beautiful home starts with the right furniture.

Contact info

4.9

Excellent

TrustScore 5 out of 5

771 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(771)

763 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great services

Great services, very helpful and Umar was very professional, respected the home and was extremely polite

4 August 2026
Unprompted review
Rated 5 out of 5 stars

I just wanted to say I'm very happy…

I just wanted to say I'm very happy sofa dilevery. Umar was our driver and he was professional, careful and so helpfull with getting sofa inside, thank you to Umar and highly recommended

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Driver DIL

Driver DIL

Fantastic delivery guys, so helpful and friendly and went above and beyond.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

I Just wanted to say I’m very happy…

I Just wanted to say I’m very happy with my sofa delivery. Umar was our driver and he was professional, careful, and so helpful with getting the sofa inside. Thank you to Umar and Highly Recommended😊😊

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Review in delivery of sofa

Review in delivery of sofa: Good communication before delivery with a text message to confirm availability a few days before. Sofa was delivered with no drama and no damage. They checked ID before leaving. Staff were friendly and professional.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Sofa delivered by umar

Sofa delivered by umar. Him and driver very helpful, helped removed legs to fit through the front door and put them bag on. Extremely polite and would recommend. Sofa is lovely also

3 August 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Absolutely outstanding service from start to finish! The delivery was on time, communication was excellent, and everything went smoothly. The drivers, especially Dil, were incredibly friendly, professional, and helpful. They took great care with my furniture, brought everything inside, and made the whole experience stress-free.
I'm extremely happy with both the service and the quality. I highly recommend this company to anyone looking for reliable delivery and excellent customer care. Thank you so much!
Extremely happy!!!

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Lovely service from start to finish

Lovely service from start to finish. Recieved a text few days before for delivery. Dil and his colleague was amazing and done what was needed after a confusion. Thank you for great service dil. Very happy

29 July 2026
Unprompted review

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