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Rated 5 out of 5 stars

Couldn’t have asked for more. Super price, delivered on time, good communication and bed absolutely as described. Saved to my bookmarks for future purchases! Thanks again!

Company replied

Rated 5 out of 5 stars

Absolutely well chuffed with a small double for my 18 year old granddaughter's who says its really comfy.. Prompt delivery. Sturdy base with 2 draws , mattress thick an comfy 😴 👌 . Excellent... See more

Company replied

Rated 4 out of 5 stars

Beautiful bed and very comfortable but middle bit of wood on underneath was too high and had to cut down also being a single mum I struggled to get up 8 flights of stairs into my flat by myself...driv... See more

Company replied

Rated 5 out of 5 stars

Our, bed arrived, we bought the Swan Sleigh Bed, it is absolutely beautiful well made fantastic colour the Navy, with the crystal studs. Easy to put together one ring spanner needed, I already had. Th... See more

Company replied

Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Furniture Manufacturer

Written by the company

We Are One of The Biggest Furniture Manufacturers in United Kingdom. As a leading furniture specialist, Furnishop is wholly owned independent company. Furnishop specialists have been creating new designs and the latest trends when it comes to furniture, we manufacturer all our own goods and have 30 years of experience. In addition to our competitive prices, we offer high-quality products that are made in the UK. We want our customers to enjoy shopping, so you won't feel pressured to buy anything. When it comes to beautiful, Furnishop aims to provide you with the best furniture at the best price with no compromise on quality. Why Choose Us We offer handmade furniture with the best quality of wood and other handpicked material from the best UK manufacturers, not only are we able to offer something for everyone, but we can also assure you that you're buying a high-quality and affordable item. Aside from our competitive prices, we also manufacture high-quality products in the UK. Furnishop offers you a wide range of hand-crafted furniture that is crafted to your specifications. Whether your style is simple but elegant, or vibrant, but classy, you'll find a piece of furniture that matches your decor. All About Customer Service Our goal at Furnishop has always been to put the customer first. We understand the importance of quality and the look of the furniture. The fact that we have amazing prices and products is great, but it doesn't mean anything if we won't be humane and helpful in every aspect, from ordering process to the delivery. If there is anything wrong, just contact us, and we will fix it. Buyers at our company are passionate about great design and travel the world to find furniture that will inspire and delight our customers. The pieces that they select are always of the highest quality. You can visit us to know more about our quality of furniture as there are many reviews of clients that have purchased our furniture and they will share their experiences of shopping with us. Be on the lookout for special discounts on certain products. To learn more about our range of furniture. we hope your shopping experience has been pleasant and we hope to be delivering your goods to you with our friendly delivery drivers. Get A Free Brochure You can browse our latest brochure in-store or download one online today. If you provide us with your contact information, we'll send it to you for free. Need it now? View our digital version.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

73 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Couldn’t have asked for more

Couldn’t have asked for more. Super price, delivered on time, good communication and bed absolutely as described. Saved to my bookmarks for future purchases! Thanks again!

11 June 2025
Furnishop logo

Reply from Furnishop

Thank you for your kind feedback

Rated 4 out of 5 stars

I recently made a purchase from…

I recently made a purchase from Furnishop and was very pleased with the overall experience. The staff provided great service, being both professional and attentive, and the bed I bought exceeded my expectations in comfort and design. Delivery was prompt, though it would've been more convenient with two people to handle it. The bed is sturdy and of good quality at a reasonable price. Despite a minor hiccup with delivery details, I’m very satisfied with my purchase and would recommend Furnishop to others seeking quality beds.

25 October 2024
Unprompted review
Furnishop logo

Reply from Furnishop

Thank you for your kind feedback

Rated 5 out of 5 stars

I recently purchased from furnishop


I recently purchased from furnishop , and I am beyond impressed with their service. From start to finish, the experience was seamless, and the customer service was absolutely impeccable. The staff were professional, attentive, and went above and beyond to ensure my needs were met.

The quality of the bed I purchased exceeded my expectations, both in terms of comfort and design. Delivery was prompt and the entire process was hassle-free. I can confidently say that I am 100% satisfied with my purchase, and I would highly recommend furnishop anyone in search of quality products and exceptional service.

They truly stand out in the industry!

12 September 2024
Unprompted review
Furnishop logo

Reply from Furnishop

Thank you for the kind 5* positive review.

Rated 4 out of 5 stars

suitable quality for what I paid - advert not 100% accurate

I got my bed using a wowcher deal and there were a few anomalies but the bed is a suitable quality for what I paid.
If you do the wowcher route it says delivery within 6 days of ordering - this is not the case - I spoke to the company- it is 6 days from when they accept the order so it could be 8-10 days.
The drawers stick a bit but I think I can fix that
The advert I selected on wowcher said that it would be a 2-man delivery. - this is not the case - There was only 1 man and he left it on the doorstep so I had to struggle with it up the stairs. As I am unwell this was difficult. So the main issue really is that what is in their wowcher advert is not accurate.

22 June 2024
Unprompted review
Furnishop logo

Reply from Furnishop

Thank you for your feedback, we are sorry for the issues reported, we have sent feedback to wowcher to address your concerns, Thank you

Rated 5 out of 5 stars

Divan bed

I absolutely love my new bed, would highly recommend.

3 July 2024
Unprompted review
Furnishop logo

Reply from Furnishop

Thank you for your feedback !

Rated 1 out of 5 stars

Beware.

Ordered a two drawer bed base through wowcher last year. Unfortunately it was sometime before I got help to move it upstairs and assemble it. I've never had use of the drawers as they were faulty and stuck first time. Contacted Furnishop for help. Useless. After some back and forth they sent me new runners for the drawers which I could not attempt to do and didn't know anyone who could. I had no faith it would solve the problem anyway. Today I've had a new bed base delivered so wish me luck. Thank you furnishop for ALL!!! your help. Waste of £170.

Edit. They have now tried to hide my review by claiming it is false. If anyone requires proof I have the email chain with them where they do nothing to help

20 January 2024
Unprompted review
Furnishop logo

Reply from Furnishop

Thank you for your feedback, We are sorry to learn of your issues, After a review of the case we can see our aftersales team agreed to send out 2 new rails for you to fix onto the bed free of charge, This was explained to you on our call and a manual was emailed to you to assist you on how to fit them - you agreed to do this, we can also confirm a follow up call was made and was informed the issues was resolved - we then closed the case. should you require further assistance please let us know - also regarding hiding the review, we are not able to do this, unless the experience is not genuine - We value your feedback!

Rated 5 out of 5 stars

Purchased my beds from here.They are…

Purchased my beds from here.They are good quality, mattresses are super comfyyy.Fantastic service. Definitely recommend.
Thank you

16 August 2023
Unprompted review
Furnishop logo

Reply from Furnishop

Hi Wasim

Thank you for the kind 5* positive review.

Kind regards
Dbzbeds

Rated 5 out of 5 stars

Thank u so much for ur great customer…

Thank u so much for ur great customer service n product highly appreciate it Thabk u also the drivers can’t fault them excellent

10 August 2023
Unprompted review
Furnishop logo

Reply from Furnishop

Hi Sofia,

Thank you for a wonderful 5* review.

We appreciate you taking the time in doing so.

We look forward to you shopping with us again in the future.

Kind regards

Rated 5 out of 5 stars

Amazing experience

Amazing experience! Simple quick and easy buy, quick delivery, great communication from the company and delivery team. Highly recommended! I wish all companies ran like this!

18 April 2023
Unprompted review
Furnishop logo

Reply from Furnishop

Hi Sara,

Thank you for taking the time to leave a generous 5* review.

Furthermore, thank you for sharing your customer experience.

We hope your new bed looks lovely in it's new home and wish you many years of a wonderful and restful sleep.

Should you require further assistance, then please do not hesitate to contact us.

We look forward to you shopping with us again soon.

Kind regards
Furnishop.co.uk

Rated 5 out of 5 stars

I am extremely pleased with my purchase…

I am extremely pleased with my purchase and the efficient customer service I received .
I had ordered the incorrect size in error but was dealt with in a sympathic manner and the order amended immediately
The price is competitive, the service excellent delivery fast and my divan is exactly what I ordered
Thank you

11 April 2023
Unprompted review
Furnishop logo

Reply from Furnishop

Hi Jacqueline,

Thank you for taking the time to leave a generous 5* review.

We are delighted to hear that you're happy with your order received and that we were able to fix the matter in concern within a timely manner. Furthermore, thank you for sharing your customer experience.

We hope your new bed looks lovely in it's new home and wish you many years of a wonderful and restful sleep.

Should you require further assistance, then please do not hesitate to contact us.

We look forward to you shopping with us again soon.

Kind regards
Furnishop.co.uk

Rated 5 out of 5 stars

Easy order

Easy order, delivery in 4 working days.

Easy to assemble, well made.

Thank v much

21 March 2023
Unprompted review
Furnishop logo

Reply from Furnishop

Thank you for taking the time in leaving a 5* positive review.

Kind regards
Furnishop.co.uk

Rated 1 out of 5 stars

Wery bad quality not finished left raw…

Wery bad quality not finished left raw fraing fabric , doesn't look like it's going to last

14 March 2023
Unprompted review
Furnishop logo

Reply from Furnishop

Hi Agne,

Further to our investigation and conversation with yourself regarding this matter. We both mutually came to an agreement that the matter in concern will not cause a long term affect on the base purchased as the fraying described by yourself in fact is loose threads that were not trimmed whilst in production. These are easily resolved by trimming down with scissors.

Therefore, you have decided to keep the bed and no further action is required.

Let us know if you are happy with our outcome so we can close our case file.

We thank you for you co-operation.

Kind regards

Rated 4 out of 5 stars

High quality

High quality , amazing bed , easy to put together, strong frame

14 March 2023
Unprompted review
Furnishop logo

Reply from Furnishop

Hi Will,

Thank you for taking your time to leave a review.

We appreciate the feedback. If there is anything more we could have done to achieve 5*s please do let us know as all feedback is taken on board to improve our services.

Kind regards
Furnishop.co.uk

Rated 5 out of 5 stars

After ordering my divan I realised I…

After ordering my divan I realised I needed one with storage so after a very fast call with jas she sorted the order and within 48hours I had the replacement and beautiful it is too. High quality furniture and fantastic customer services. I will Definitely be using the shop again for future purchases.
Highly recommended ⭐️⭐️⭐️🌟🌟

3 March 2023
Unprompted review
Furnishop logo

Reply from Furnishop

Hi Gary,

Thank you for taking the time to leave a generous 5* review.

We are delighted to hear that you're happy with your order received and that we were able to fix the matter in concern within a timely manner. Furthermore, thank you for sharing your customer experience.

We hope your new bed looks lovely in it's new home and wish you many years of a wonderful and restful sleep.

Should you require further assistance, then please do not hesitate to contact us.

We look forward to you shopping with us again soon.

Kind regards
Furnishop.co.uk

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