Its so important that outside services and contractors work with care homes in partnership. Both Jason and Dave were polite, respectful and efficient in taking away and delivering furniture. The bes... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bogusz provided an excellent delivery service to Queens Court Care Home. He delivered 15 chairs, a wardrobe, a chest of drawers and a bedside cabinet with a positive and helpful attitude throughout. H... See more
Company replied
Brad and Eryk were amazing, they were extremely helpful and kindly dismantled our furniture and then took it away along with a wardrobe for disposal. They went above and beyond and we were extremely g... See more
Company replied
Ian arrived at the care home that I manage 2 days earlier than expected which is absolutely fine! He was polite, chatty and very efficient. He was interested in our pet tortoise Dexter and expressed h... See more
Company replied
Company details
Written by the company
At Furncare, our mission is to be the first-choice furniture brand for every designer in care. Guided by our commitment of transforming spaces and elevating lives, we design and manufacture furniture that enhances wellbeing, and enriches every care environment.
Contact info
Wyatt House, Wyatt Way, IP24 1HB, Thetford, United Kingdom
- 01603664900
- sales@furncare.co.uk
- www.furncare.co.uk
4.9
Excellent
551 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Outdoor garden furniture
Lovely comfortable outdoor chairs. Delivered promptly and Christopher, who delivered them, was extremely helpful and took the packaging away with him.
3 July 2025
Unprompted review
Reply from Furncare
Hello Joanne, many thanks for leaving us a review. Your feedback means a lot!
Great products delivered efficiently…
Great products delivered efficiently and with care by Tomasz!!
2 July 2025
Unprompted review
Reply from Furncare
Hi George, thank you for your review!
Fast and polite delivery
Fast and polite delivery. Furniture is as described, good quality and beautiful finish. Very happy
2 July 2025
Unprompted review
Reply from Furncare
Thank you for leaving us a review, Rachel! We are pleased you are happy with your delivery.
Very helpful and pleasant man named…
Very helpful and pleasant man named Jason that came to deliver a work bed very professional aswell
3 July 2025
Unprompted review
Reply from Furncare
Hi Rebecca, thank you for your review. We really value your feedback!
Top customer service
Ordered furniture was very well protected during transport and offloaded with care at agreed time. The customer service provided by the driver Krzysztof was at top level! I highly recommend Furncare. Thank you
3 July 2025
Unprompted review
Reply from Furncare
Hi there, thank you for your review! We're glad to hear Krzysztof provided excellent service.
Great service
Great customer service, the guy was by himself and put up garden furniture, very polite and helpful
2 July 2025
Unprompted review
Reply from Furncare
Hi Louise, many thanks for leaving us a review!
Sean and Thomas did an amazing job…
Sean and Thomas did an amazing job assembling our dining tables and chairs. They were friendly and helpful.
Five stars for good communication and showing us about the product.
1 July 2025
Unprompted review
Reply from Furncare
Hi Tendai, thanks for leaving us a great review, we really value your feedback.
Furncare came to the rescue!
Furncare came to the rescue with an express delivery for bespoke furniture for one of our services! They assembled on delivery which was also a huge help and we're impressed with the quality of the furniture. Thanks Furncare, you never fail to assist when needed. We'll be ordering again soon :)
19 June 2025
Unprompted review
Reply from Furncare
Hello Emma, thank you for your awesome review! It's great to hear the team 'came to the rescue' for you! We really appreciate your feedback and look forward to working together again.
Fair Haven Christadelphian Care Home, Bournemouth
The contractors were very friendly and helpful. There were some aspects of the delivery which were wrong and they were able to help with a resolution.
Thanks
24 June 2025
Unprompted review
Reply from Furncare
Hi Naomi, thank you for leaving us a review. We appreciate things can go wrong, but we're very glad to hear that the team resolved the matter.
Sean and David were perfect
Sean and David were perfect. They were polite, well presented and got the job done straight to the point.
23 June 2025
Unprompted review
Reply from Furncare
Hi Bryoni - thank you for your review! Your feedback means a lot.
Kristof & Kristof were so helpful
Kristof & Kristof were so helpful! Couldn't have been more happy with our service with regards to delivery!
Thank you
20 June 2025
Unprompted review
Reply from Furncare
Hey Adele, thank you for your review! We're so glad to hear you were pleased with the service.
Jason & Lawrence were extremely…
Jason & Lawrence were extremely friendly, asked if we wanted it unpacked, and if we would like them to take the rubbish away.. very efficient, early which a great help… just overall two lovely guys that represented the company very well.
20 June 2025
Unprompted review
Reply from Furncare
Thanks so much for such an awesome review! We are pleased to hear our delivery team went above and beyond.
I have recently purchased furniture for a care home
I have recently purchased furniture for a care home where durability and is a key factor as well as being easy to clean, the furniture met our expectations and more and the sales rep Declan was a delight to work with. Big thumbs up from me and we will be coming back for more.
1 June 2025
Unprompted review
Reply from Furncare
Hi Jamie, thank you for leaving such a great review! I will pass on your kind words to Declan!
Jason and lance were great!
Jason and lance were great!
Both really helpful and polite and both helped with unpacking and putting together the flat packs
Both Very professional
19 June 2025
Unprompted review
Reply from Furncare
Hi Ashley, thanks for the awesome review! We'll be sure to pass on the kind words.
Incredibly helpful delivery
Dave was incredibly helpful and delivered all the chairs to the desired room. Dave also removed all of the packaging. Dave was really polite and friendly. Cannot fault the delivery service at all.
18 June 2025
Unprompted review
Reply from Furncare
Hi Jade, thank you for leaving us a great review! It means a lot.
lovely customer service
lovely customer service
very happy and professional
11 June 2025
Unprompted review
Reply from Furncare
Hey Tee, thanks for the kind review!
Furniture delivery
We had furniture delivered today to Scotland. After a very long drive for Sean & Boliusz they were super polite and helpful. They understood our needs and we're very respectful huge thank you 😊
10 June 2025
Unprompted review
Reply from Furncare
Hello Mrs F, thank you so much for leaving a lovely review! So glad the delivery team delivered well. We'll ensure they hear your feedback!
Furniture delivered
Fast efficient and very nice driver Lukas who delivered furniture straight to the room.
6 June 2025
Unprompted review
Reply from Furncare
Hey Piotr, thanks for your 5* review! We'll make sure Lukas hears your kind feedback!
Excellent delivery
The delivery men who attended our home (Jayson and Herve) were very friendly and helpful. They worked quickly and efficiently and we would welcome them to deliver our furniture again.
3 June 2025
Unprompted review
Reply from Furncare
Thanks for your review Eastwood Court! Look forward to working with you again.
Excellent service
Excellent service from ordering to delivery. I'm impressed with the quality of the furniture and it's exactly as described in the brochure.
2 June 2025
Unprompted review
Reply from Furncare
Hey Carolyn, thank you for your lovely review! We aim to be hassle-free so we're thrilled that you are happy with our service and love the furniture!
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