Scam website
Purchased waterproof pet blankets and they never arrived, attempted to contact the company multiple times with no response, luckily I was about to get my money back through PayPal but want to warn others. This is a scam.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Purchased waterproof pet blankets and they never arrived, attempted to contact the company multiple times with no response, luckily I was about to get my money back through PayPal but want to warn others. This is a scam.
One star is the lowest rating I could give, I wish there is a ZERO option. I ordered a pet waterproof blanket back in March 2023 and paid, but until now I have received nothing. I have contacted the company and of course no replies. I should have read other people's comments before placing the order. BE CAREFUL WITH THIS WEBSITE!
I would give -0 star if I could..worst customer service ever!
Never received my product or refund and would not answer phones or emails..don't buy from them !!!
I recently bought a waterproof pet blanket for my pup. He peed on the blanket and it when through and wet my ottoman. I have sent them and email regarding the item and requested a refund of my money and to get my ottoman clean because it says it’s waterproof! I hope they will read my post and email regarding the current situation or I will have to contact fair trading.
Scam alert!
do not purchase from this website, have not received products or emails once payment was made.
Agree with the review below I ordered the furaway pet hair remover for $40 and got a product that look like you could purchase from the $2 store, it also didn’t have their company name on it like shown on their advert. I made a Facebook review to let others know and they removed my comment.
This company lies.
You order a 'furaway' pet fur remover, and what you get sent is a 'Wan Heng Fa Focuspet Haustierhaarentferner' (that is not a typing error), the label attached is written in what appears to be German.
They charge you $39.95, and send you a cheap $12 lint roller from ebay.
They claim they send their items from Sydney, but I received mine from an ebay vendor in Melbourne. After some research, the ABN for the FurAway 'company' is owned by a sole trader in QLD. They do not disclose the ABN anywhere on their website.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.