Having been unable to keep to our original plans for my daughter’s hen weekend, after googling (in a panic) what we could do I came across Funktion Events. I spoke to a lovely young lady called Emily... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Brilliant company, was really helpful throughout the whole booking process and kept in contact the whole time. Very easy to book an affordable prices. We went for the spa package and everyone enjoy... See more
Company replied
We had a massage at the house we were staying in and it was absolutely lovely. The therapist was friendly, professional, and made us feel completely at ease from the start. The massage was so relaxing... See more
Company replied
I was part of a ceramic decorating class for my best friends hen do last weekend in Newcastle and had such an amazing time. I'd absolutely recommend this company to anyone looking for fun activities a... See more
Company replied
Company details
- Event Planner
- Corporate Entertainment Service
- Event Management Company
- Group Accommodation
- Party Planner
- Tour Operator
About Funktion Events
Written by the company
At Funktion Events, we're one of the UK's leading hen party, stag do and team building companies, organising group activities and weekend packages across 65+ locations in the UK and Europe. Established in 2007 and ABTA approved, we've helped over 500,000 customers celebrate events together.
Team building
Hen Parties
Stag weekends
Our hen party activities include life drawing classes, cocktail making, dance lessons, dance parties, afternoon tea, bubble football, and activity days. Our stag do packages cover beer bikes, go karting, beer pong, combat archery, paintball, and much more. For corporate clients, we organise team building days and corporate sports days for groups of all sizes.
We operate across the UK including London, Manchester, Birmingham, Leeds, York, Newcastle, Edinburgh, Bristol, Liverpool, Cardiff, Sheffield, Brighton and beyond. Rated Excellent on Trustpilot with 2,700+ genuine reviews — we handle everything so your group can focus on enjoying the moment.
We Save You Hassle and Time by organising everything on your event.That's what we do!
TRIED & TESTED
- 500,000+ customers
- Established since 2007
- 65+ UK and Europe locations
- ABTA approved tour operator
- Individual online payments
All reviews are 100% genuine See Website
Contact info
Funktion Events, 10 St John Street, CH1 1DA, Chester, United Kingdom
- 0161 341 0052
- info@funktionevents.co.uk
- www.funktionevents.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Attended a ceramics painting hen party
Attended a ceramics painting hen party, such a laugh and the lady running the session kept us motivated and looked after us so well. Lot's of people hadn't met each other before the session but she made an encouraging environment with easy, natural conversation
28 February 2026
Unprompted review
Reply from Funktion Events
Hi Tasha,
Thank you for your 5 star review! We’re so pleased to hear you had such a great time at the ceramics painting hen party. It’s lovely to know the host created a fun and welcoming atmosphere and helped everyone feel comfortable, especially with some of the group meeting for the first time.
Kind Regards,
The Funktion Events Team
One to remember
Organising this event was very stressful for myself however doing it via Funktion Events took so much stress away. Our Dickorate event was so much fun and everybody enjoyed the activity as well as the company of our lovely host.
28 February 2026
Unprompted review
Reply from Funktion Events
Hi Megan,
Thank you for your 5 star review! We’re so pleased to hear that booking with us helped take some of the stress away while organising your event. It’s great to know you all had so much fun at the Dickorate activity and that everyone enjoyed the experience with your host.
Kind Regards,
The Funktion Events Team
stag do
Eleanor was swift with her responses and answered many questions in good time. Communication and instructions were very clear
28 February 2026
Reply from Funktion Events
Hi Matthew,
Thank you for your 5 star review! We’re pleased to hear Eleanor was swift with her responses and able to answer your questions quickly. It’s great to know you found the communication and instructions clear throughout the booking process.
Kind Regards,
The Funktion Events Team
The team were incredibly helpful and…
The team were incredibly helpful and informative. There enthusiasm and friendly people made it a pleasure and a easy process to make our booking
9 January 2026
Unprompted review
Reply from Funktion Events
Hi There,
Thank you for your 5 star review! We’re so pleased to hear that the team were helpful and informative, and that their friendliness made the booking process easy and enjoyable for you.
Kind Regards,
The Funktion Events Team
Eleanor was great with emailing back…
Eleanor was great with emailing back and forth and answering all of my questions for the booking on which we got booked and very grateful for the good communication.
21 February 2026
Reply from Funktion Events
Hi Craig,
Thank you for your 5 star review! We’re so pleased to hear Eleanor was great at communicating and answering all of your questions while getting your booking sorted. It’s lovely to know you appreciated the good communication throughout the process.
Kind Regards,
The Funktion Events Team
amazing super fast service
Received amazing super fast service today. Put and enquiry in and within 5 minutes I was reached out to by Eleanor. Really lovely customer service, super helpful! Excited for the event! Thank you x
27 February 2026
Unprompted review
Reply from Funktion Events
Hi Jordan,
Thank you for your 5 star review! We’re so pleased to hear you received a quick service and that Eleanor was able to reach out so quickly after your enquiry. It’s great to know you found her really helpful and lovely to deal with. We hope you have an amazing time at your event!
Kind Regards,
The Funktion Events Team
Great service from start to finish
Great service from start to finish, sorted our hen do activity quickly with no hassle. Eleanor was really friendly and answered all my questions with ease.
27 February 2026
Reply from Funktion Events
Hi Kelly,
Thank you for your 5 star review! We’re so pleased to hear you had a great experience from start to finish and that organising your hen do activity was quick and hassle-free. It’s lovely to know Eleanor was friendly and able to answer all your questions with ease.
Kind Regards,
The Funktion Events Team
First spoke with Emily who was super…
First spoke with Emily who was super helpful gave me all the information I requested super quickly .. booking was effortless with thanks also to Eleanor
24 February 2026
Reply from Funktion Events
Hi Louise,
Thank you for your 5 star review! We’re so pleased to hear that Emily was super helpful and provided all the information you needed so quickly. It’s also great to know Eleanor helped make the booking process effortless for you. Your kind words will be passed on!
Kind Regards,
The Funktion Events Team
Eleanor Wilde was extremely helpful!
Eleanor Wilde was extremely helpful, helped me get the Hen planning underway!
10 February 2026
Unprompted review
Reply from Funktion Events
Hi Eli,
Thank you for your 5 star review! We’re delighted to hear that you received a positive customer experience. Your kind words will be passed on to Eleanor.
Kind Regards,
The Funktion Events Team
Really friendly
Really friendly, helpful and accommodating as I had to keep changing bits. Took alot of pressure off doing it all myself.
18 February 2026
Reply from Funktion Events
Hi Becky,
Thank you for your 5 star review! We’re so pleased to hear you found our team really friendly, helpful and accommodating. If you need any further support before your event, just let us know.
Kind Regards,
The Funktion Events Team
Eleanor was a great and help with with…
Eleanor was a great and help with with all my enquiries for our booking!
18 February 2026
Reply from Funktion Events
Hi Harneet,
Thank you for your 5 star review! We’re so pleased to hear that Eleanor was such a great help with all your enquiries for your booking. Your kind words will be passed on to Eleanor.
Kind Regards,
The Funktion Events Team
Very happy with the quick response with…
Very happy with the quick response with my query.
17 February 2026
Reply from Funktion Events
Hi Hayley,
Thank you for your 5 star review! We’re so pleased to hear you were happy with the quick response to your query. If there’s anything else you need while planning your event, please don’t hesitate to get in touch.
Kind Regards,
The Funktion Events Team
Thankyou Izzie!
Izzie really helped with any questions I had and helped with any queries as we were very unorganised in planning, so thankyou again!
17 February 2026
Reply from Funktion Events
Hi,
Thank you for your 5 star review! We’re so pleased to hear that Izzie was able to help with all your questions and queries. It’s great to know she was able to support you and make the process easier.
Kind Regards,
The Funktion Events Team
Reply from Funktion Events
Hi Hayley,
Thank you for your 5 star review! We’re so pleased to hear you found our team very helpful. Please don’t hesitate to contact us if you need help with any future events.
Kind Regards,
The Funktion Events Team
Reply from Funktion Events
Hi Gianni,
Thank you for your 5 star review! We’re so pleased to hear you found our service very good and quick. If you need any help with future events, we’d love to assist you again.
Kind Regards,
The Funktion Events Team
AVOID AT ALL COSTS. HORRENDOUS
If I could score this a minus I would! Life drawing booked for a hen party and it turned into a complete and utter disgrace.
The venue was changed without a single word of prior warning before changing, downgraded from a perfectly decent location to a freezing, run down box room above an old pub. No courtesy, no professionalism, just a switch and hope we wouldn’t question it.
It gets worse. They sent the wrong model. The female model and the artist then walked out in front of the bride and the entire party, bluntly announcing, “You didn’t book a female so we’ll go.” We were left standing there in stunned silence with no explanation, no apology and an out of hours call handler who had absolutely no idea what to do. It was that bad the bride thought it was a genuine joke, as you do, but instead, we then had to tell the bride that Funktion Events had completely messed up (and lied) and that we had no plan. No activity. No backup. Nothing. On her hen party!
We were told the venue had been changed because “all the other parties” were at the new location aswell. That was a total lie. There were no other parties. While we scrambled to try and salvage what was supposed to be a once in a lifetime celebration, we were dealing with incompetence, dishonesty and complete indifference.
The day was ruined. You don’t get that back. A formal complaint requesting a refund and compensation was met with denial, refusal and a curt, insincere apology that took no accountability whatsoever. This isn’t an exaggeration, there are emails to back up every detail of this review.
This was chaotic, utterly unprofessional and shockingly dishonest from start to finish. Absolutely appalling service. Avoid at all costs. Should be ashamed
7 February 2026
Unprompted review
Reply from Funktion Events
We’re very sorry to read this and for the disappointment caused on the day of the event.
When issues occur with an activity, our priority is to review the situation and resolve matters fairly for the group. In this case, the booking was investigated and a full refund was issued following the complaint.
We run thousands of hen party activities each year and take situations like this seriously. Feedback is reviewed with our venues and suppliers so we can improve processes and reduce the risk of similar issues happening again.
We understand how important these occasions are and regret that this experience did not meet expectations.
Brilliant service and so easy
Brilliant service! Really didn't know where to start organising my sister in laws Hen do but you have made so easy! Big thank you
11 February 2026
Reply from Funktion Events
Hi Andrea,
Thank you for your 5 star review! We’re so pleased to hear you received a positive customer experience whilst organising your sister-in-law’s hen do. It’s great to know we made the whole process easy for you. Please don’t hesitate to get in touch if we can help with anything else in the future.
Kind Regards,
The Funktion Events Team
Thank you Izzie
Izzie was very helpful in getting our event booked. I wish we could have figured out how to complete the purchase VAT-free since it is a military event. However, I still think we will have a great time.
10 February 2026
Reply from Funktion Events
Hi Leslie
Thank you for your 5 star review! We’re so pleased to hear that Izzie was very helpful getting you booked in for your event and making the process smooth for you. It’s great to hear you’re still looking forward to the event! Please don’t hesitate to contact us if we can help with anything else.
Kind Regards,
The Funktion Events Team
Easy to book and great communication ☺️
2 February 2026
Reply from Funktion Events
Hi Shelley,
Thank you for your 5 star review! We’re so pleased to hear that you found the booking process easy and that our communication was great throughout. Please don’t hesitate to contact us if we can help with any future events.
Kind Regards,
The Funktion Events Team
Eleanor was very helpfull
Eleanor was very helpfull, supportive and nice from our furt conversation. She listened and understood my expectations. I’m looking forward to the Day of our Hen Party . Thank you
4 February 2026
Reply from Funktion Events
Hi Katarzyna,
Thank you for your 5 star review! We’re so pleased to hear that Eleanor was helpful, supportive and friendly from your first conversation. We hope you have an amazing time, and please don’t hesitate to get in touch if you need anything before the event.
Kind Regards,
The Funktion Events Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.